Manager Project
Resume:
Andrew G. Schneider
Centerville, MN, *****
add0el@r.postjobfree.com
www.linkedin.com/in/andrew-g-schneider
PROJECT MANAGER
Highly motivated, deadline driven individual with strong time management skills who plans, budgets, monitors and reports on projects ensuring the project scope is sound, a risk mitigation strategy is in place, and the project gets executed on time and on budget. Serve as the bridge between business leaders and the teams tasked with delivering the project.
PROFESSIONAL EXPERIENCE
Polaris Industries, Minneapolis, MN June 2019 – May 2020
Project Manager – Information Systems
Responsible for enhancing IS plan, build, and run operations through a broad spectrum of activities including project management and governance, reporting and financials, organizational coaching/training, and executive support.
●Utilized project management skills on large projects and enterprise wide strategic initiatives; sample of technologies included: SQL, IBMi (AS/400), Microsoft Office 365, Microsoft Dynamics 365, Infor XA (MAPICS), PowerApps, Microsoft Office Suite, Sharepoint
●Managed system development life cycle project where we upgraded servers to newer versions
●Project management and change management experience in waterfall and agile methodologies
●Used strong analytical skills to analyze data for prioritization; committed to enterprise roadmaps and project budgets while being flexible where appropriate
●Developed and supported demand and resource planning
●Built and communicated a new process and policies for monthly expense billing
●Worked with business stakeholders to build out business requirements, design use cases, execute testing, and implement process improvements
●Utilized written communication skills and training to ensure adoption of new strategies/processes
●Used PowerBI, Alteryx, and Excel for project, program, and portfolio level reporting and KPIs
●Managed access, reporting, and strategy for IS project management software (Workfront)
●Facilitated and participated in Sarbanes Oxley (SOX) regulations related audit activities
Optum/UnitedHealth Group, Minneapolis, MN May 2016 – October 2018
Associate Director of Research and Development – Payment Integrity
Chief of Staff for the Vice President of Payment Integrity who was responsible for 125 employees across the United States, Ireland, and India. Team increased productivity 20% year over year and saved Optum/UHG over $200 million in 2018.
●Provided executive level program updates, managed team escalations, and ensured engagement
●Led reoccurring leadership and all team Town Hall meetings
●Developed and reviewed operational status reports and dashboards in order to determine overall effectiveness, influence necessary changes, and identify opportunities for business process improvement, consolidations or expansions
●Led project planning to increase efficiency and maximize revenue while leading innovation and collaborating with internal and external partners
●Detailed project documentation using simple, clear, and concise written communications; business partnerships with technical resources for implementations and migration
●Performed financial data review, quality checks and data reconciliations; professional presentation to executive leaders regarding the health of the portfolio
●Responsible for accurate and timely delivery of team reporting; including controls, process design, system development, and migration
Andrew Schneider 763-***-**** Page Two
Elite Medical Scribes, Minneapolis, MN October 2015 – April 2016
Director of Operations
Part of the executive leadership team. Led day to day operations, strategic planning, and client relationship management for medical scribes located in 200 hospitals and clinics across the country
●Provided development management, vision, and coaching to 5 direct reports who managed over 800 scribes and vendors spread throughout 27 states
●Held teams to performance management standards in Information Technology, Legal/Compliance, Implementations, and Quality Assurance
●Accountability for an annual project-based budget of $3M and payroll spend of $10M
●Provided guidance and full life cycle oversight for 30 simultaneous implementations of scribe services into new hospitals/clinics
●Implemented a new business strategy for gathering customer satisfaction feedback to increase productivity of the scribes
●Ensured effective execution of all quality assurance processes/standards, while maintaining user needs and meeting their scheduling, project plan, goals, and objectives
●Partnered in a proactive way with the product development team to apply continuous improvement to implementation practices
●Standardized document management for process improvements and software implementations
●Led initiatives aimed at effective data collection, analysis, and service delivery
●Used refined decision making to manage the changing priorities of the rapid growth company
Target Corporation – Minneapolis, Minnesota July 2006 - September 2015
Sr. Project Manager (Support and Operations), March 2014 – September 2015
Oversaw creation and support of the Mobility Solutions Support team within Target Technology Services
●Led the support pillar of a multi-million-dollar agile project to replace current mobile devices in stores with Apple iTouches (40,000 new Apple iTouches integrated into stores)
●Responsible for resource planning and expense for 30 contractors across US, Uruguay, India
●Between Sept. of 2014 and Oct. of 2015, our team successfully handled over 30,000 store issues
●Enhanced processes for mobility support (both for stores and Target HQ employees)
oLed to a 25% improvement in customer service scores
oReduced mean time to restore metrics from over 100 hours to under 24 hours
●Led transition to agile/scrum methodology
●Performed as a mentor for other IT professionals within Target Technology Services
●Partnered with Client Support Center which led to a 30% increase in first call resolution
●Supported over 100,000 mobile devices (Focus on Apple, Android, Motorola, Windows)
●Developed efficiency through vendor management strategy with Minneapolis, Uruguay, and India
ADDITIONAL RELEVANT EXPERIENCE
Target Corporation, Minneapolis, MN
●Sr. Project Manager (Pricing) – Store Operations, February 2012 – February 2014
●Project Manager (Business Intelligence) – Store Operations, April 2010 – January 2012
●Project Manager (Operations) – Financial and Retail Services, July 2008 – March 2010
●Project Lead (Quality Assurance) – Financial and Retail Services, October 2007 – June 2008
●Call Center Supervisor – Financial and Retail Services, July 2006 – September 2007
EDUCATION
Bachelor of Business Administration (B.A.)
Major: Business Management
Magna Cum Laude
University of Wisconsin - Eau Claire
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