Jazmine Pipkin

**** *. ****** ** ******, CA *****

add0bq@r.postjobfree.com 559-***-****

I am seeking a responsible position that will utilize my organizational, inter-personal skills.

Work Experience

Family Health Care Network

Surgical Services Call Center/Navigation Representative

September 2019 to Present

I schedule, reschedule, and cancel appointments, work on referrals from the hospital, handle administrative duties, answer multiple phone lines, transfer calls, and handle patient complaints and concerns.

Speak with surgeons for approvals and communicate with medical assistants on behalf of patients.

PBX Operator/Navigation Representative

April 2019 to September 2019

I efficiently handle administrative duties such as answering multiple phone lines, transferring calls to different departments within the facility, and handle patient concerns or complaints.

Medical Assistant (Externship)

Sammarian Medical Group

January 2019 to March 2019

Able to efficiently handle administrative duties such as the answering phones, scheduling appointments, maintaining medical records, and processing patients.

Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests such as EKGs, hematology and urinalysis.

Ensured the cleanliness, sanitation of exam rooms and equipment.

Complied with HIPAA and OSHA regulations and improved patient satisfaction.

Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

Hypana House Student Nurse Assistant/Volunteer

October 2007 to April 2008

Recorded vital signs fed, bathed, and clothed patients

Veteran’s Affairs Hospital/ Volunteer

October 2006 to April 2007

Telemetry, Podiatry, Optometry and ICU

Registered and assisted patients through the system

Education

Diploma

Hoover High School Fresno, Ca

2008

Duncan Polytech High Fresno, Ca

2008

Certified Nurses’ Assistant

Medical

UEI College Fresno, Ca

2019

Medical Assistant Certificate

Skills

Training, Management, Documentation, Powerpoint

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