Scrum Office

TECHNICAL SUMMARY

Knowledge of various agile frameworks: Scrum, XP, Kanban Principles and more

Strong technical command of project management tools; Jira, Rally and TFS

Experience with large Scaled Agile program

Experience inAgile techniques: User Stories, TDD, ACDD, and Continuous Integration

Expertise in facilitating discussion for decision-making and conflict resolution

PROFESSIONAL EXPERIENCE

Missouri Department of Health and Senior Services, Jefferson City, MO

Scrum Master

January 2016 – Present

Responsibilities:

•Collaborate with product owner, development team and other essential roles to identify risks and resolve ambiguities.

•Facilitate the daily stand up, backlog grooming, sprint planning, sprint review, sprint retrospective and other meeting as required by the team.

•Support Product Owner to maintain and prioritize Product Backlog to deliver business values to stakeholder.

•Help team track and resolve impediments by finding the right personnel to resolve them, escalate when necessary and protect team from external interferences.

•Participate in Scrum of Scrum to ensure cross-team collaboration, coordination of release plans, report overall project status, and upcoming risks/dependencies.

•Motivate the team to work towards continuous improvement and deliver shippable product that deliver business value in every sprint.

•Improve transparency by publishing agile metrics with velocity chart, sprint burndown, scrum board, and release burndown charts.

•Drive significant organization change across agile team to support agile development.

•Promote cross function within the team to ensure task completion and delivery of sprint commitment.

•Coordinate with other Agile teams to resolve cross-team issues and dependencies

•Communicate status, risks, barriers to relevant stakeholders and leadership.

•Encourage team to self-organize and cross function to boost productivity.

•Coach on continuous improvement mindset, recommend adjustments to established delivery practices and advocate transparency and trust.

Environment: Visual Studio, Slack, Trello, PowerPoint, Jira, MS Office, SharePoint, Scrum board.

Fidelis Healthcare Buffalo, NY

Scrum Master

August 2014 – December 2015

Responsibilities:

•Facilitate the Sprint Ceremonies and other related activities.

•Collaborate with team members to identify impediments and facilitate quick resolution.

•Coach and mentor team members about scrum principles and best practices.

•Encouraging the team to self-organize and cross function to boost productivity.

•Support product owner to come up with user stories that deliver business values.

•Participate in scrum to scrum to report overall project status, upcoming risks/dependencies, resolve dependencies, and suggest solutions.

•Motivate the team to deliver quality and shippable product to accomplish sprint goals.

•Track and report relevant agile metrics with Agile Artifacts and Information Radiators such as task board, sprint burndown, and release burndown charts.

•Manage offshore teams in different geographical places.

•Escalate issues to the management and seek timely resolution.

•Ensure task completion with delivery of features and business value to customer.

•Encouraging the team to self-organize and cross function to boost productivity.

•Represent the team to report overall project status with upcoming risk and suggest solution.

Environment: Rally, MS Office, TFS, Java, SharePoint, Task board, Slack, Power Point.

Leon Medical Centers Health Plans, Inc. Miami, FL

Business Analyst

January 2013 - July 2014

Responsibilities:

Define test plan and strategy base on the requirements outlined in the test plan as part of the development cycle.

Gather requirement from stakeholder and collaborate with Development team to deliver Business requirement and provide necessary clarity.

Collaborate with stakeholders and development team in JAD session to design the development of application.

Analyze EDI 837 Claim file to performed gap analysis to cover Business requirement.

Perform gap analysis by matching the requirements for managed care programs.

Good experience in tracking defects and generating reports using HP Quality Center.

Perform Regression testing after closing a defect.

Responsible for developing and executing test scripts (including test data) for functionality, regression, and integration testing of multiple releases of the enterprise applications

Expertise in creation of UAT Plan and UAT cases covering different business, functional and non-functional test scenarios and creation of expected test results

Environments: Visual Studio, Facets, Excel, SQL, HP Quality Center Test Director, VB script.

EDUCATION

Certified Scrum Master (CSM) - Scrum Alliance

Certified SAFe Scrum Master (4.6)

Park University, Parkville, MO – Master of Public Management

September 2011---April 2014

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