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Customer Service Part Time

Location:
Philadelphia, PA, 19146
Posted:
June 23, 2020

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Resume:

[i]Andre Bullard add09c@r.postjobfree.com

**** ***** ****** ****** ************, PA 19146 267-***-****

Summary of Qualifications

Accomplished customer service professional with over 30 years of experience in transportation and customer service. Proven ability demonstrated in work with little or no supervision required. Recognized as a hard working professional with attention to detail and who is able to communicate to all levels of the organization effectively and diplomatically. A fast learner who enjoys working in a challenging environment and begin considered as part of innovative team. Consistently demonstrated professional ability to multi-task and work well under pressure.

Professional Experience

Ryder Truck Lease King of Prussia

Diesel Technician Start Date January 2019-Present

Duties involved

1)Preventive Maintenance on all company and customer vehicles.

2) Picking up and delivering, vans, tractors, trailers and other vehicles for service

3) handle road calls for afterhours service hours doing my schedule assign time

4) help assist my co-workers with trouble shooting and repairs on my assign shift

5) Continue online training at home and at work with material provided from Detroit, International, Mack, Volvo and other truck manufacture.

DIETZ & WATSON Philadelphia, Pa 19135

Truck Shop Supervisor Start Date May,2015 -Present

End Date January 2019

Duties involved

1) Assign jobs & Evaluation of technician performance on different job assignments

2)Train technician on how to use computer to trouble shoot diagnostic codes on the list below

a) Meritor & Bendix ABS Brakes, Hydraulic and Air Brakes

b) Detroit engines,60 series, DD engines, Mercedes Benz 400 &900 engines

c)Caterpillar engines, 3116,3126, C models Engines

d) Body Controllers on Freightliners, International Trucks

e) International engines products, DT466 Mechanical, DT466 Electronic, all Maxxiforce Products

3) Train wash bay personnel how to hook up trailers and operate yard jockey on company property

4) Train wash bay personnel how to drive Tractors, straight trucks on company property.

5) Service Advocate for the company trucks while at the truck’s dealerships.

6) Purchase parts with PO

7) Drive tractor trailers to deliver or pick up freight form customers

8) Relieve company tractor trailer drivers when they are out of hours on the road.

9) Perform Pa state and DOT inspection on company vehicles

10) take or pick up trailers from our vendor trailer repair shop.

11) start the paperwork for vehicle accident

12) Write up employees

13) Set up on line training with Cummins, Meritor

14) Set up on line Literature from Daimler with each technician own personal password

15) Assign tractors, Straights trucks daily to company drivers (Sunday thru Saturday)

16) Assign company vans, reefer units, company cars for different company events

17) Assign company EZ-PASS to company employees

Wolfington body Company (International IC Buses) Dealership Exton Pa 19341

Diesel Technician December 2013 - December 2014

Duties Perform- general repairs on international IC, buses, engines, state inspection, and electrical trouble shooting.

AEROTEK Temporary Agency Horsham Pa 19044

Diesel Technician APRIL 2013 –Present

Duties Perform - Diesel technician, for agency customers, Pa State inspection, vehicle maintenance On Cat, Detroit, International engines .general repairs on all type of trucks

Five Star International Truck Road Mount Joy Pa

Diesel Technician September 2012 –November 2012

Duties Performed - General repairs along diagnostics with computer and repairs. PA inspection Trucks and Buses.

Beltway International Trucks Baltimore Maryland, 21227

April 2011 –August 2012

Duty Perform- Basic diagnostics and repairs on Trucks and buses along with road test.

K .Neal International trucks Hyattsville Maryland, 20781

November 2010 – April 2011

Duty Perform- Basic diagnostics and repairs

New England Motor Freight Pennsauken, New Jersey 08110

Driver April 2007 –November 2010

Duty Perform- Tractor Trailer Driver- that had hauls Hazardous materials along with other products to customers.

Freedom International Trucks Philadelphia, Pa 19135

Diesel Technician/Ideal Lease Lead technician/ Supervisor August 1994 – December 2009

Performed road tests and inspection of buses & truck to ensure operating safely and efficiently.

Exhibited skill and proficiency in performing repairs, and routine and preventive maintenance.

Maintained a high level of safety standards at all times while performing the responsibilities of the position.

Proven ability in maintaining work area in a safe, clean, and orderly condition; maintains equipment and tools in a safe and proper working condition; notifies appropriate personnel of unsafe working conditions.

The Goodyear Tire and Rubber Company Willow Grove, PA

General Technician 2000 (part time) July1991 – June 1993

Managed removal and replacement of parts, which included shocks, struts, steering and suspension components.

Consistently performed alignment services and suspension repairs on automobiles and light trucks.

Provided maintenance functions such as tire mounting, dismount, wheel balance, and check fluid levels.

Performed basic brake service, replaced brake pads and shoes, replaced or resurfaced brake rotors and drums, calipers, wheel cylinders and brake lines/hose and bleeding of the complete brake system.

Completed fuel injection services, which included: fuel tank additive; run chemical through vacuum of vehicle to clean carbon deposits; performed under the hood fluid changes and power flushes, which included: transmission fluid, antifreeze, power steering fluids, and differential services (changing the fluid in the axels).

P and P Transport Pennsauken, NJ

Mechanic (Part Time) March 2006 – April 2007

Drove replacement bus to site and calls for wrecker Drives replacement bus to site and calls for wrecker.

Assisted with checking road conditions during inclement weather, inspects for road hazards, and other safety related conditions as required by the mechanic supervisor and/or director of transportation.

Bensalem Travel Plaza Store Bensalem, PA

Mechanic (part time) February 2002 – April 2005

Proven ability in performing the repair, the mechanic orders replacement parts and makes the repair.

Performed research to determine former outlook of a car which included accessories, paint colors, and engines.

Completely and consistently built the custom vehicles by combining existing components with new parts.

Vehicular mechanic repair included brakes, wheels, engines, transmissions, exhaust systems, electrical systems, and safety equipment.

ABC Bus Sales Camden, NJ

Bus Mechanic (Part Time) July 1999 – December 1999

Performed routine maintenance and general repairs on different types of buses like MCI, Prevost,Van Hool and other types of over the road buses.

Bayshore Ford Truck New Castle, DE

Mechanic (part time) June 1999 – November 1999

Managed the annual safety inspections that vehicles must have in order to operate on public roads.

Handled major repairs of automotive equipment, including major engine overhauls; perform tune-ups; reline and adjust brakes; replace and repair transmissions and differentials; operate and maintain automotive shop equipment, perform minor welding and brazing work; and keep simple records and make reports.

Marano Truck Lease Philadelphia, PA

Mechanic (part time) June 1998 – May 1999

Performed regular and routine maintenance on trucks such as engine maintenance which is getting more complex as electronic components become more common in truck engine operation, and things like microprocessors are used to manage engine functions such as fuel injection and engine timing.

ABC Construction Company Bensalem, PA

Mechanic (Part Time) January 1997 – May 1998

Worked on different. Types construction equipment along with preventive maintenance and general repairs

Martz Lines Philadelphia, PA

Bus Driver (Part Time) January 1988 – October -2003

Represents the company to the customer with professional appearance and conduct at all times.

Consistently demonstrates excellent follow-through with clients and recognized for client satisfaction.

Utilized full knowledge on driving directions and the destination area while transporting customers safety.

Provides excellent customer service by attending to the needs of the customers like assisting on their luggage.

Old Town Trolley Tours Philadelphia, PA

Bus Mechanic April 1994 – June 1994

Expert Service Place Bensalem, PA

Truck Mechanic January 1994 – April 1994

Greyhound Lines Philadelphia, PA

Bus Driver January 1989 – March 1991

Royal Auto Philadelphia, PA

Sales and Parts Person (Part Time) July 1987 – May 1989

Leisure Line Philadelphia, PA

Mechanic July 1987 – December 1987

SEPTA Philadelphia, PA

Mechanic May 1983 – July 1987

Hertz Rent-a-Car Philadelphia, PA

Transporter – Cars August 1980 – April 1987

Education

University of Phoenix Philadelphia, PA

Information Technology Degree 2005

Lincoln Technical Institute Philadelphia, PA

Automotive Diesel Technology January 1983

ASE CERTIFIED, 609 CERTIFIED CDL CLASS A LICENSE

2012 International trucks Master Certified XPT

References

Kevin Bennett

3128 Dickenson Street

Philadelphia, PA

215-***-****

Kevin Robinson

5318 Willows Ave.

Philadelphia, PA

215-***-****

Rose Stewart

1428 S Patton Street

Philadelphia, PA

215-***-****

Additional -[i]



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