Debadyuti Sur

add08f@r.postjobfree.com

678-***-****

Summary:

* ***** ** ********** ** Business Analyst with proven skills in eliciting, analyzing, documenting the requirement for business process, policies and information system.

Hands on experience in different domain areas like Health care, Finance, Banking, Telecom, Retail, and Ecommerce which includes experience with market leading tools Quality Center 9,10 /ALM,QTP/UFT 11.5, Version 1,JIRA, IBM Rational in automation and manual testing and management skills.

Experience in different Data Modelling tools like AXURE RP8, STAR UML, Drawing I.0, Dia and MS VIZIO 2016, lucid chart, Visual paradigm. Expert proficiency with the Microsoft Office Suite, Page Maker, Coral Draw.

Experienced in using defect tracking Tools like Quality Center10, Clear Quest, Bugzilla, and Jira.

Experience in projects based on Agile and Waterfall Methodologies.

Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Impact Analysis, Cost benefit analysis, Process Modeling, Business Process Re-Engineering and ROI analysis, agile games.

Proficient in interacting with Stakeholders, Subject Matter Experts (SMEs), System Analysts and Technical team with excellent communication and interpersonal skills.

Knowledge in Health Care Terms such as HMO, PPO, HIPAA, NASCO (BCBS specific) and COBRA, Pharmacy, PBI Laws, PBM, clearing house and formulary list.

Familiarity with different HIPPA EDI transaction like 270,271,276,277,278,835,837,820, 834 etc.

Designed and reviewed FSD, BRD, SRS and created Traceability Matrix.

Gathered and analyzed requirement for HIPAA 5010 and ICD 10 changes.

Experience in Data mapping, logical data modeling, used SQL queries to filter data within the Oracle and MySQL. Experience with Service now. Well acquainted with all SDLC phases and STLC phases.

Knowledge of ETL tool Informatica, DWH, RDBMS, Selenium Web Driver, and VB script and java language.

Acquainted with concepts of Data warehousing, OLAP, OLTP, Data Mart, Star schema, snow flex schema, Data mining, SCD1and SCD2 etc.

Exposure to Mobile testing applications. Omni channel experience.

Knowledge in SharePoint and Team site Content Management system.

Experience in Web Services testing using Rest, SOAP, and good understanding of JavaScript, HTML and XML.

Knowledge of X12 format, implementation guide and companion guide, clearing house.

Knowledge of EHR, CEHRT, DPH, PBHR, HITECH BILL, HL7, PBR, Pega knowledge etc.

Well acquainted in Release Management, Enterprise, analysis, Change, Request management.

Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration and Scheduling.

Acquainted with concepts like Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, and Automated Testing.

Experienced in training and mentoring team members with product knowledge and business processes.

Outstanding organizational skills including ability to multitask, prioritize, and manage complex issues.

Good Team player, good analytical skills, problem solving skills, communication skills, quick learner.

Knowledge of ISO, Six Sigma and CMM standards. Can speak, write and read in English, Bengali, and Hindi.

Knowledge of Devops, Business agility, Lean portfolio management, PI planning, organizational agility, Lean budget guiderails, agile product delivery, roadmap, vision, SAFe Agile framework.

Technical Skills:

Model worked- Waterfall, Agile.

Browsers: Internet explorer, Mozilla, Firefox, Google,Chrome, Safari

Databases: My SQL, SQL Server and Oracle, DB2.

Tools: Selenium Web Driver, Toad, Selenium IDE, Asana, HP Quality Center 9.0/ALM, Test Director, Bugzilla, Eclipse, QTP/UFT, Rest, postman, SOAP UI Pro, Load runner 8.0, Jira, Bugzilla, See Test, Device Anywhere, Perfecto.

Web Technologies: HTML, XML,REST web services, SOAP, CSS, Java Script,

Languages/ Framework: Java, VB Scripting, Test ng, Junit, selenium

OS : Windows, Unix OS.10,Android,ios. Expert in Microsoft suite.

Good knowledge of credit and debit card payment concept of Tokenization, regulations, and masking.

Visual Modeling Tools: Visio 2013, Dia, Star Uml, Lucid chart, Axure RP8, Draw.i0.

Experience in Data mapping, Elicitation, Re –engineering, documentation, gap analysis, RACI analysis, Kano analysis, variance analysis, Requirement analysis, Requirement management, solution assessment, structured system analysis, Business process analysis.

Experience in Functionality Testing, Database Testing, GUI Testing, Regression Testing, UAT/Integration System Testing, Smoke testing, Sanity testing, Retesting.

Soft skills: Inter-personal skills, attention to details, team player, visual modelling, self-driven, critical thinking, facilitator, communication, problem solving skills, presentation skill, fast paced, work in high pressure environment.

Business System Analyst / Product owner/project management.

Company-Photon InfoTech December 2019- April 2020.

Client –TDW (Oklahoma)

Project– Website redesign

The purpose of the TDW corporate website redesigning was to provide engaging and seamless user experience by highlighting the brand promise, empower the marketing/ brand, make the website content rich, convert more leads and be at per with the leading competitors.

Job Responsibilities:-

Co-ordinate with the client and cross functional team to make sure development is done correctly as per the client’s need. Created competitor’s analysis document in the creative phase. Conducted collaborative games for risk management and collaboration. Created vision statement, roadmap, user journey and persona.

Prioritized the product backlog using MOSCOW technique and created feature list document.

Helped project manager with adding the features to the program plan document as per cadences.

Documented the change request and after discussion with CCB, clients and got signed by the client.

Wrote down user stories that support consistent incremental delivery of Minimum Viable Product (MVP) and phased product solutions. Experience in Agile/Scrum software development framework, well versed in Microsoft suite. Understands concepts like organizational agility, lean portfolio management, agile product delivery, technical team agility, business agility, SAFe 10 principals, PI planning, implementation road map, roaming risk, ART, WSJF etc. Good understanding of industry best practices, standards and processes. Ability to multitask and handle multiple stake holder. Make sure the stories meet the criteria for DOD. Participated in T- shirt sizing of the feature list.

Assist product manager and owners with the refinement, grooming and prioritization of product and team backlogs. Proficient with requirements elicitation, analysis and validation techniques. Used service now for access request also for updating the personal information, holiday request. Experience working with marketing platforms

Developed User Interface (UI) design specifications like wire-frames, interactions and user flows, use case document. Updated content in CMS. Participated in UAT testing, and also worked with the team to resolve the issues

highlighted in the UAT testing and got it signed by the client after the issues were resolved.

Created the epics, user stories, acceptance criteria in JIRA and uploaded in confluence for group collaboration.

Prepared storyboarding demo scripts and also created walkthrough defect document and created client-focused documentation for product solutions. Performed RACI analysis, variance analysis, ROI analysis, root cause analysis.

Wrote CMS requirement. Created spreadsheet document for SEO tags and google analytics.

Created clarification tracker matrix to track the questions as per cadences to get issues resolved.

Experience in eliciting requirements and facilitating meetings. Created WBS that details how project will be executed, managed, and controlled. Applied different elicitation techniques like JAD session, workshop, focused group and prototype. Participated in the defect triage meeting. Generated report using Power BI from excel dataset.

Proactive approach and communication with constant emphasis on maintaining alignment with key sponsors.

Environment: Agile, SQL, MS-Office, Outlook, UAT, production, stage, Confluence, Jira, Acquia, Drupal 8, Google analytics, SEO tags, Pardot, Bit bucket Acquia.

Business Analyst / Product owner/ scrum master

Company- Photon InfoTech

Client –Dawn/ Fresh thyme (Chicago) June 2019- november2019

Project– DBP/ FT

This project basically is based on open source e- commerce business solution creating Omni channel and mobile fast digital experience. The main purpose of this project is to create digital platform for the companies like Dawn, fresh thyme which will enable these companies to serve business needs.

Job Responsibilities:-

Track the progress of the team by controlling the board in GitHub. Prioritize the requirement in the product backlog.

Created use case document. Manage scrum ceremonies including daily scrum calls, backlog grooming, and resolve team’s impediments. Gathered Business analytical requirements using pie chart pivot table. Created roadmap.

Track the requirements in the Asana tool and communicated with the team on the progress of the issue till done.

Created Sop document for the support team operation, product operational manual. Created Demo script.

Send out weekly status report. Created different UML diagrams using Visio. Generated reports using Tableau.

Gathered daily status of the work done from the team, assign tickets to the team members on the issues in GitHub board. Validated the issues after the QA is done and close the issue and put it to done ensuring DOD.

Send out the Weekly status report to the team. Participated in UAT Testing. Performed collaborative business value games. Evaluated product progress in each iterations. Created user journey mapping.

Act as a scribe in the review meeting and discuss the issues with the team whatever feedback gathered from the clients.

Run the daily scrum calls, responsible for resolving the issues faced by the team on a daily basis after discussion with the team. Performed Kano analysis, RACI analysis, impact analysis, gap analysis. Experience in RDMS, DWH.

Environment: Agile, SQL, MS-Office, Outlook, Microsoft edge, UAT, production, stage, Asana, Cloudinary, Mongo DB, GitHub, Commerce tool, shopify,Cloudfare, mailgun, slack, Twillo.

Business Analyst / support Project management

Company-UST global May 2018—April 2019

Client –Cotiviti (Philadelphia), PA

Project 2– Discovery (Delivery project).

This project basically is based on UST Global’s discovery of the RCA(Retrospective claim Accuracy) process and recommend a solution to streamline the four value streams (Claim Entry, Configuration, Data Collection & Overpayment Calculation) to help improve auditor productivity for 6 main clients Aetna, UHC, Anthem, HCSC, Centene, Humana and standardize the decipher tool.

Job Responsibilities:-

Tracked the progress of the team in Jira tool through Burn down chart graph and calculate the velocity of the team.

Identified As-is and To-be process maps as part of Gap Analysis for new functionality requirements, and thereafter prioritized them in order to align them with the project roadmap. Created Gantt chart. Helped PM in creating LOE.

Created user stories, wrote down acceptance criteria and in sprint grooming sessions put story point with the team and scrum master by Fist of Five technique. Direct collaboration with the business partners.

Acquainted with Decipher tool for claim entry, over payment calculation, configuration and data collection and reporting and other tools like fusion pricer, auto dialer, provider outreach tool, COB tracker, bulk claim entry,

Facilitated JAD (joint application development sessions), interviews, workshop for elicitation process. Prioritized the requirements as per business value, documented the requirements and send out MOM to the team.

Performed data analysis by entity relationship modelling and normalization. Analyzed the reliability and the validity of the data, prepared field notes from the discussions and recording and presentations. Participated in all sprint ceremonies sprint planning, daily sync, sprint review, sprint retrospective.

Created UML diagram such as Activity diagram, sequence diagram. Well acquainted with office 365.

Worked on development of technical procurement Request for Information, Quotes and Proposals (RFI/RFQ/RFP).

Worked closely with the auditors to understand the compliance issues like claims overpayment calculation, claims not paid on time, duplicate record, claims not send to IRE (independent review entity on time) etc.

Run SQL queries to retrieve information to justify the business requirement and update tables.

Collaborates with Product Manager to provide input to the Program Vision and Roadmap.

Acquainted with all Agile approaches, like Kanban, Crystal, FDD, and XP. Used Draw.io for creating UML diagrams.

Identified continuous improvement activities to streamline the business, calculated ROI and analyzed the risk factor and came up with a mitigation plan after discussing with the team lead, teams and analyzing the current state.

Environment: Agile, Production, UAT, SQL, MS-Office, Outlook, Microsoft edge, Access, Oracle, MySQL, REST, Skype for business, Jira for business, Enterprise Jira, CAT Tool, Data Meer, Decipher tool, Cob tacker.

Role: Product Engineer/Business Analyst. May 2018—Feb 2019

Client – Anthem Inc. Columbus, GA and Atlanta GA.

Company –UST global

Project 1 – Spider project

The project is a spider platform based project. The project basically is based on Jira tickets, resolving defects and validation of template, build standard template for SG, ABF, LG, mini bi update etc. As a product engineer we have to work on the change request raised by the plan configurator and defect triage team, so that the claims get paid correctly.

Job Responsibilities:-

Template update, validation of template, build template referring Ted, PMT extract, mini bi, BPD documents.

Attend daily scrum, Sprint planning meeting, sprint review meeting, Urgent scrum Retrospective meeting etc.

Keep track of the open issues in Jira Kanban board.

Validated the plans and template cost share (benefit specific, FOA, plan level) as per state LOB, market segment, contract code. Worked on Medicare Medicaid MediGap Dual Eligible Special Needs Plan (FIDE SNP).

Created the template as per cost share in PMT and also updated benefit tree, denial rule.

Experienced in claim processing mapping, editing, loading, adjudication process.

Documented the issues faced in building template or verification template related to any benefit level, situation type, denial rules, benefit tree, visibility and changeability and also documented the solution as put in the share point as a Job aid for other engineers to review in case of same issues

Experience in EDI transaction 837, 834, 270,271,276,277, 234, 235 and acquainted with all different kinds of plans PPO, HMO, EPO, HSA and HRA, POS. Experience in HL7, X12 and FHIR standard’s and data format.

Updated urgent scrum discussed topic in the SharePoint for more visibility for the group.

Send weekly Product engineering productivity tracker report. Wrote down SQL store procedure syntaxes.

Analyzed the criticality of the defect and after resolving the issue created plans to verify the issue is solved; if it persist brought it to the urgent scrum for further discussion. Utilized Framework EDI to validate claims with the SEF files.

Followed job aid to push the template to different environment like Production or UAT.

Updated the template as per the compliance regulations set by FJA which controls the PMWB (product modelling workbench and HIPPA regulations. Experience in clinical data analysis and source to target mapping.

Worked on the change request raised by the plan configurator’s and the defect triage team.

Worked with migration of plans from various legacy system (Facet) to spider master product and deploying them to downstream applications. Experience on Mainframe (WGS), Spider GCL and Spider PC, RMA, KVML, Mini bi, TED.

Worked Facets modules such as Membership, Benefit and plan. Validated and created template and mapped the cost share (plan level, benefit specific or follow office administration) as per the mini bi and PMT

Proven experience with confluence, healthcare systems and comprehensive understanding of large healthcare payer overall structure, processes, functions including Claims, Membership and Provider processing. Well acquainted with the concepts of KVML, RMA, Product attributes, PMWB, Contract code, FJA, PMT extract, Mini BI, BPD, Ted, Admin methods, WGS, Anthem System etc. Experience in confluence. Plan, track, and document project and checked release notes, worked on Jira ticket through confluence. Experience in monitoring tasks, backlog tracking, burndown chart, continuous Integration, ATDD, TDD, Continuous Testing, Pairing, Automated Testing, Agile Games.

Performed testing in UAT environment by creating new plans to see the error does not show up in the plans after the correction in the template.

Environment: Agile, SIT, DDTE, Production, UAT,, MS-Office, Outlook, MS Project, Java, JDBC,MS SharePoint, Oracle, REST, Skype for business, confluence, Jira for business, Enterprise Jira.

Professional Experience:

Business Analyst and IT testing

Client –North American Med Tech (NMDTG) Alpharetta, GA

Company- IIT WORKFORCE

September, 2017- April, 2018

Business Analyst/Support project Manager

Project – Plan member portal

Medavie Blue Cross is a not-for-profit organization that provides health, dental, travel, life and income replacement products to individuals and groups. In this project I worked on the member portal which deals with different types of services provided to the users like find a form, find a provider, self-help services, help center, submit claims cost estimation etc. In this project I worked on the Cost Estimator the helpful online tool that helps members understand costs before getting care. Members can search by treatment type, browse by medical condition and compare costs between providers before they take the service.

Job Responsibilities:-

Tracked the progress of the team in IBM RTC through Burn down chart graph and tried to address critical issues based on priority and severity and stakeholder’s urgency. Responsible for creation of ATDD scenarios.

Created different documentation like Glossary, SRS, Requirement management plan, Stakeholder request document using Rational Requisite Pro tool. Participated in Agile games. Created affinity diagram.

Performed testing in the UAT environment. Track bugs and ensure issues are resolved before going to production.

Business Process Modeling notation (BPMN) Business process improvement and optimization, document and model business processes, and manage business rules. Proficient in creating request for proposal (RFP).

Ensure the UAT test scripts review sessions with business owners to test the application functionality and providing necessary training material. Created used cases using Visual paradigm. Run SQL joints to get information on patient’s records and demographics. Experience in CMS (center for Medicare and Medicaid) claims processing.

Documented and reviewed the post implementation summary with the senior management and identified gaps.

Enterprise level handling user over 5,000. Used Meter to test the load. Tracked the compliance issues in Metric stream (GRC platform) with different inbuilt tools like form process flow, data design to suite business requirement and understand the risk and come up with the mitigation plan. Understand system domain specifications.

Performed Root cause analysis, created RTM and updated it. Application testing in ALM tools.

Prepared project documents such as functional design specifications, flow charts, screen prototypes, wireframes, interface specifications and business rules. Experience in Postman API methods get, put, post.

Environment: Agile, IBM Rational RQM, IBM Clear Quest, JVM,Requisite Pro, UML, SQL, MS-Office, MS Project, Java, JDBC,MS SharePoint, Oracle, MySQL, Postman.

Client: NORTH AMERICAN MED TECH GROUP (NAMDTG), Alpharetta, GA

Title: Business analyst

April, 2016- August, 2017

Project: MMP (Manage My Patient)

MMP application is developed for Doctor’s Office to manage the patient portal, doctor’s portal, admin functionalities and insurance claim Processing. In this project I checked the integration of the different modules as a whole, also checked whether the functional and nonfunctional features are working as per the requirement.

Job Responsibilities:

Utilized MS Visio for designing Activity Diagrams and Sequence Diagrams, after accessing the status and scope of the project and understanding the business processes. Worked on Jira and Atlassian products.

Participated in JAD sessions and Created prototypes using Azure RP8.

Participated in the consensus based estimation process to estimate story point.

Proactively consults with end users and business heads to clarify current operating procedures identifying opportunities for improvement delivered through technology solution. Experience with BDD and ATDD development methodology.

Assists with the management of web application support tickets and upgrades with vendors.

Used Version One Tool to access the burn down chart and track the progress and keep track of the items in the product backlog. Provide post-implementation support for all deliverables.

Participated in force field analysis. Used REST to perform web service testing validation.

Prepared use case document and created use case diagrams.

Environment: JAVA, PHP, Apache Tomcat, Dream Viewer, JQuery, Java Script, HTML, Soap UI,, QTP, Selenium, version 1, Mobile Application Testing, VBScript, XML, UNIX,MY SQL, Manual testing,Web Services, Informatica,DB2, Jira, Load runner, manual testing,Utilized Agile/Scrum, Microsoft Project. Experience in creating request for proposal (RFP).

Achievements: Improved the documentation of QA testing practices to enhance their repeatability, saving time and money and encouraging testing standardization and best practices.

Business Analyst - Contractor

Client- Highmark Inc., Pittsburgh, PA

January, 2016–April, 2016

Project: Sales (senior portal>65)

This Medicare project dealt with senior insurance program for BCBS for Highmark and Minnesota. It focused on masking sensitive data like HIC Number,(health insurance claim number),SSN, Medicare number which means obfuscating real data so it can be safely handled to meet compliance requirements for PCI, HIPAA, GLBA and other data privacy regulations.

Responsibilities:

Ensured efficient, courteous handling of client requests, including problem resolution, and technical troubleshooting which were resolved in a timely manner. Used Lucid chart to create As is –to be process flows.

Interacted with Business Owners, Users, and Stakeholders to identify Business System Needs, evaluated solutions for Business problems, and followed Agile Methodology to prepare User Stories and defined the Acceptance Criteria (AC) for the same. Performed mapping of the EDIx12 claims format to XML format in Inobiz DS.

Determined operational objectives by studying, business functions; gathering information; evaluating output requirements and formats. Used SharePoint and office 365.

Processed Medicare claims and worked on data mapping X12 format of EDI 837 for Medicare claims. Acquainted with CPT,HCPCS, ICD 9,10, medical coding, taxonomy code, Medicare advantage plan part c, part b, part a, and Medicare supplement plan(Medigap), Medicaid claims. Well versed in Alsatian products like confluence, Jira,Git.

Help define the Data Protection and Data Governance requirements needed to protect data assets.

Participated in the daily stand up, sprint planning, sprint review and sprint retrospective meeting.

Expertise in claims processing like Eligibility verification for recipients and providers, Claims Pricing, Claims Adjudication and payment scheduling and claims reporting. Used Tableau reporting tool for report generation,

Environment: AGILE, JAVA, TENV7, TENV3, TENV6, TENV2, UNIX, SQL, Selenium, IBM Rational, Device anywhere, PHP, Vizio, Visual studio, GitHub, MS Office, MS SQL Server, MS Project, UNIX, XML, Windows XP, Main frame/CICS/DB2 (Client Server Applications), Rational Clear Quest, Rational Quality Manager, Share Point.

Network Protocol-LDAP, DTAP, HTTPPS, VPN, FTP

Business Analyst /Testing

Client- Secure Works. Atlanta, GA.

Feb, 2015 –November2015

Project:-Pay my Bills

This project involved the efficiency of billing operations and besides handling invoices, payments processing and financial records also perform a variety of administrative and clerical tasks

Responsibilities:

Elicited requirements using document analysis, requirements workshops, business process descriptions, scenario analysis, and task and workflow analysis. Experience in Soap ui pro.

Proactively communicated and collaborated with external and internal business stakeholders to analyze information needs and functional requirements. Experience in payment transaction processing.

Wrote user stories in JIRA and managed the assignment of user stories to relevant team on the feature and process expertise. Worked with team to incorporate the workflow into wireframes using MS VISIO tool.

Send out Minutes of the meeting to all the attendees of the session and also mention the action items and the agenda for the for the upcoming session meetings. Implementation of the encryption, tokenization, data masking.

Conducted structured walkthrough meetings to verify and validate the requirements.

Environment: JIRA, Oracle, Windows 10, SQL Server, SSRS, MS Office Suite, MS Visio, HP Quality Center, Outlook, Visio 2013, Perfecto, ORACLE.

Client: NEW YORK FINANCIAL TECHNOLOGY PARTNERS (NEW YORK FTP), Alpharetta, GA

Title: Business Analyst/Test Engineer

March, 2014 – January, 2015

Project: MAP (Mortgage Application Process)

Application provides online banking services like online regular payments, loans, dashboard, etc. This project is developed to process the mortgage application for residential and commercial Loans.

Responsibilities:

Worked in Agile environment, wrote used cases, sequence diagram. Facilitate communication between the company, investment firms, and research organizations to negotiate the best deal possible for your client and for potential investors. Used techniques like scope modelling to identify appropriate boundaries for the solution scope.

Performed Variance analysis in the planning and monitoring phase to access the performance of the business analysis by studying the strategies. Acquainted with capital market and experienced in release management concepts.

Gathered functional and nonfunctional requirement, defined current and future state, use case documentation (as needed) for all assigned projects. Used visual paradigm to create Use case diagrams.

Check the Pre-Qualification Eligibility, Verifying enrollment for transfers, suspending / un-suspending accounts, and researching failed transfers. Worked on card payment processing. Experience with Institutional/Corporate/Commercial Banking Payments processes. Experienced in As is- to be flows.

Took ownership of the analysis process, and work with the Lead BA/Project Manager to determine the analysis approach to take. Experience with cost and benefit analysis and ROI analysis.

Executed test cases on payment module of home loan, auto loan and business loans to check it is working as expected.

Environment: Java / J2EE, MySQL, Linux, Apache Tomcat, SQL, ALM / QTP /UFT, Load Runner, Soap UI, XML, DB2, Web Services.

Client: Georgia Clinic Alpharetta, GA

Title: Junior Business Analyst/Testing

June, 2012 –January, 2014

Project: Integrated Electronic Medical Record and Billing (IEMRB).

An Integrated Electronic Medical Records application can provide a graphical user interface which networks with existing systems already used by in the facility. The system can incorporates structured entries that capture procedural codes and diagnostic codes which allow future access to patient records for reviewing reports and health studies and deals with testing the integration of the system.

Responsibilities:-

Wrote use cases and created BRD, FRD. Used Quality center tool for test management and conducted defect tracking through Bugzilla. Gathered requirements in quality center. Created RTM.

Successfully created data mapping for various source legacy systems that were finally loaded in target tables and conversions used by developers and created UML diagrams to make the team understand the Business process flow.

Prioritized the requirement based on the urgency, ease of implantation, regulatory requirement, stake holder’s feedback, business value, and MOSCOW Method. Experience in Clinical/Healthcare Electronic Health Record (EHR).

Developed test strategies and Performed feasibility and risk analysis to identify the Business critical areas from User perspective. Interviewed Subject matter experts and Application Managers to identify additional Business rules.

Environment: Quality Center, Java, UNIX, XML, SQL, Utilized /Waterfall model, Junit, Load Runner, Manual

Testing and automation testing.

Educational Details:

Bachelor’s Degree in Political Science from Calcutta University 1993.

Certificate:-1) ISTQB (American Software Testing Qualification Board Inc.)

2) CSM Certification 3) CSPO Certified4) Certified Leading SAFe 5 Agilist

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