Crepaway SAL October **** — April ****

Lina's April 2013 — January 2014

Kiara Si Jewelry January 2014 — June 2017

Joy Bekhazi

E-mail § add02i@r.postjobfree.com

Phone § +961-**-******

Address § Lebanon, Beyrouth

WORK EXPERIENCE

Hostess

Greet customers as they enter the restaurant

Take their reservation and put them on a waiting list Give them the menu and show them their seat

Handle phone calls and customer queries about the restaurant and menu Assist various restaurant staff when necessary

Waitress

Provide excellent customer services

Always strive towards best customer satisfaction

Greet customers and present menus

Make suggestions based on their preferences

Take and serve food/ drinks orders

Up-sell when appropriate

Arrange table settings

Keep tables clean and tidy at all time

Check products for quality

Deliver checks and collect payments

Cooperate and communicate with all serving and kitchen staff Adhere to all relevant health department rules/ regulations and customer service guidelines Sales Manager

Achieving growth and hitting sales targets by successfully managing the sales team Designing and implementing a strategic sales plan that expands company's customer base and ensure it's strong presence

Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives Present sales, revenue and expenses reports and realistic forecasts to the management team Responsible of the branch and the team

Joy Bekhazi 1

Credit Libanais Headquarter June 2017 — July 2018

Arope Insurance SAL August 2018 — December 2018

Freelancer October 2019 — Present

Data entries

Transaction of daily sales

DUBAI (SHARJA) EXHIBITION APRIL 2017

Insurance agent/ Help desk

Preserve confidentiality of information

Review all policies documents received for accuracy and completion Request additional information from Bank branches when needed Process information in a timely and efficient manner on the help desk system Enter information in the help desk system per detailed procedures Perform maintenance as necessary for policy changes, letters, notices etc. Handle a large volume of telephone calls, interacting with the Bank staff; follows up on applications Contact clients for renewals of Bancassurance policies and maintain an update list renewals Refer to the Help desk supervisor for issues

Follow up of unpaid premiums

Insurance customer service

Memorizing current insurance packages

Reviewing clients needs to identify suitable insurance packages Gauging prominent risks to ascertain appropriate payment amounts Issuing non-binding insurance quotations

Processing clients valid insurance claims

Fielding our clients queries and recommendations

Supporting newly-appointed insurance consultants by issuing sound advice Partaking in scheduled and impromptu company events Make-up Artist/ Skin care specialist

Study clients skin type to give proper looks

Budget calculation and selection of colors, cosmetics and materials SFX make-up using prosthetic

Applied make-up and cosmetics on performers

Understanding the make-up requirements of clients after interacting with them Keeping an up-to-date knowledge of the make-up products industry QUALIFICATIONS

Communication skills

Honesty

Technical competency

Joy Bekhazi 2

Cosmetology

Work ethic

Flexibility

Determination and persistence

Ability to work in harmony with co-workers

Eager and willing to add knowledge base and skills Problem solving skills

Loyalty

EDUCATION

Lebanese Academy of Beauty

Provide personal care services that includes caring for people's skin Study the application of beauty treatments

Skin Care

Make-up artist

Permanent eyelashes lift/ extension

INTERESTS

Reading books and articles

Blogging

Travelling

Drawing, sketching and painting

Cooking and baking

Playing sports (Tennis, swimming, skiing)

Organizing events in the community

Being involved with charities

Joining social, environmental or animal rights groups Participating in campaigns

REFERENCES

To build into a growing organization where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and commitment

Joy Bekhazi 3

Contact this candidate