STEVE WOOLF

*** *** ****** ****** ** Phone: 760-***-**** E-Mail: adczy8@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over 10 years of HRIS and Kronos system administration and configuration experience.

Strong project management skills, including SDLC, milestones, delivering projects on time and within budget.

Proficient in software development methodology and quality assurance including, debugging, regression testing, stress testing, user acceptance and functionally testing, using test scripts and test environments.

Proficient problem solver, quickly correcting technically challenging computer application, network, and hardware issues and applying new technologies to ensure optimal system effectiveness.

Accomplished in supporting and training users and writing effective implementation guides and how-to documentation on the use of software applications and the computer systems.

Trained in ISO 9000 auditing for quality assurance and improving the utilization of the computer systems and applications while maintaining system alignment with business work processes.

PROFESSIONAL EXPERIENCE

Drybar Holdings LLC, Irvine, CA 01/2019 – 03/2020

Kronos/HRIS Administrator

System administrator of timekeeping, payroll, and HR applications for a nationwide chain of hair salons.

As project manager, lead the implementation team to a successful Kronos WFC upgrade from 7.0 to 8.1.4.

Project Lead for the Ceridian Dayforce HR/payroll application implementation using project milestones to meet deadlines. Leading the HR/Payroll team for configuration and system testing.

Composed the scope of work for all application changes directing vendors to deliver modifications within demanding timeframes and to meet the demands of the business.

Supported and resolved issues with payroll, HR, and timekeeping systems.

Responsible for all application configuration changes to comply with labor laws and business practices.

Configure Attestation, Scheduling, Mobile, Navigator modules for break and meal period rules, split shifts, biometric finger scan consent, exceptions, screen navigation, and remote user access.

Experience with WIM, interfaces, and scheduling jobs for file transfers between systems.

Intouch device configuration and maintenance to insure they are communicating, and punches are timely.

Proficient with SQL and DB tables to provide ad-hoc reports as business requires.

Conduct discovery meetings with vendors and consultants to review business requirements and work processes for the optimal configuration Dayforce and the integration of payroll and timekeeping applications.

Provide solutions to issues where business application and user requirements are conflict or in need of project direction to meet the needs of the business.

Prepared user training documentation and led demonstrations showing the changes of the new version.

See’s Candy, Carson, CA 09/2015 – 01/2019

System Administrator

Kronos WFC administrator and HRIS point of contact supporting the business applications and system processes, for payroll and human resources.

Responsible for configuration of the timekeeping components such as, access profiles, security policies, accrual policies, scheduling, wage profiles, work rules, and labor level sets.

Assist operations in reconciling timecard issues and audits to ensure entries are compliant then exported timely to Oracle E-Business HCM application for payroll processing.

Ensure all data imports and exports using Workforce Integration Manager are processed as scheduled; data is accurate, and correct errors if needed.

Experience with WIM Interface Designer. Develop data extracts and make changes to interfaces to export or import data via FTP or Move IT as business needs warrant.

Create custom reports using Genies, Hyperfinds, and SQL queries for data extraction.

Configure Kronos terminals and resolve communication issues in a timely manner.

Technical contact for shop operations to insure retail accounts and user information are setup and maintained in accordance to policy.

Train employee on how to effectively use Kronos and provide user documentation.

Project manager for changing the lot number configuration to be complaint for auditing that led to improving the product picking, shipping and insure accurate tracking.

St Joseph Health, Irvine, CA

Senior Business Analyst 04/2013 – 09/2015

Responsible for supporting the Kronos WFC application across multiple servers and 4500 series timeclocks for multiple healthcare facilities supporting over 10,000+ employees.

Managed application projects across multi-departmental functions within allotted timeframes and budgets.

Provide support, guidance and training to the users on the use of Kronos application and time clocks.

Develop, build, and test HR applications and provide professional documentation.

Reconcile all time and attendance, payroll and accrual balances issues to ensure accuracy.

Develop SQL queries on Oracle relational database to provide analysis and reports as needed.

Troubleshoot and resolve user inquires and issues in a timely professional manner.

Setup and configured Navigator in Kronos 7.0 environment.

Proficient in implementing, upgrading, and maintaining Kronos Time & Attendance modules.

Experience in Kronos configuration including, user profiles, pay rules, work rules, and pay codes for multiple shifts, overtime pay, and per union guidelines.

Maintain a strong working relationship with Kronos to insure the system is current with new releases and fixes to insure optimal performance.

Kronos, Irvine, CA 11/2011 – 02/2013

Project Manager

Manage the implementation of the Telestaff scheduling software for clients.

Prepare the project plan based on the products purchased and the scope of work proposals.

Discuss with client the business needs and work processes for best configuration of the software.

Determine the timelines for each phase of software implementation and manage the billable hours needed for completion of the project.

Ventura Foods, Brea, CA 11/2010 – 1/2011

Project Consultant

Project consultant for managing the Kronos HTML upgrade to 6.0.

Met with project team to define and review timelines, project responsibilities, issues, and changes to plan.

Reviewed and configured the application to meet the needs of the business work processes of the company and to correct past errors on the use of the application to ensure data integrity.

Tested the software application and the certifying of the data for accuracy, system performance.

Worked with Kronos project manager and support team on resolving issues and project status.

Removed the “that’s how we have always done it” thinking and methods, and trained the users on the correct and optimal use of the application and created easy to use operational documentation.

Sycuan Casino, El Cajon, CA 10/2007 – 10/2010

Application Specialist

System Administrator for the iSeries network, including troubleshooting, configuration, security, and backups.

Manage projects from cost analysis, test plans, implementation timelines, and technical documentation.

Upgraded Kronos timekeeping system from version 4.1 to 5.2 and to 6.0.

Kronos configuration for web browser interface including security, profiles, scheduling, reporting, and menus.

Developed custom reports for timekeeping and payroll processing.

Install and maintain the HRLogix on-line applicant tracking system and data reporting of new hires.

Install software application upgrades and custom interface programs as provided by vendors.

Create test environments for business application testing and user acceptance of software upgrades.

Develop and modify custom human resources, finance, and payroll reports using CL, SQL and 400 Query.

Supported and trained users on the use of business applications.

Troubleshoot and resolve system issues in a 24/7 support function.

EDUCATION

Bachelor of Science Degree – Telecommunications

San Diego State University, San Diego, California

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