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Front Office Manager

Watchung, NJ
April 28, 2020

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Financial Services Professional

A financial service professional credited with combining foreign exchange banking and regulatory compliance expertise to deliver substantial revenue growth in highly competitive business markets. Strong expertise in reconciliation and investigation across foreign and domestic markets. Highly accomplished in executive communication with the ability to build and maintain relationships.


Anti-Money Laundering, Reconciliation/Investigation, Funds Transfer, Foreign Exchange, International Banking, Team Management, BSA, PRIME, SAS, Actimize/Mantas, OFAC/KYC, FISERC, SAR, Norkom, SWIFT, Bilingual in Spanish/English

Professional Experience

EXIGER - Consultant – AML/Transaction Remediation Monitoring Apr 2018 -Nov 2019

Societe Generale – NJ

Reviewed and analyzed correspondent banks transactions through AML monitoring system SAS.

Communicate with correspondent and subsidiary banks on Bank Secrecy Act concerns.

Managed queue cases and ensure follow-up of request and adhere to escalation procedures.

Prepared Suspicious Activity Report (SARs) in accordance with FINCENs guidance.

EXIGER - Consultant – AFC/Advisory Sep 2017- Mar 2018

Deutsche Bank – NY

Conducted Enhanced Due Diligence (EDD) on assigned clients in high-risk, located in N.A., screen for any negative news PEP, Sanctions, etc. on clients, related parties, and related individuals.

Ensured information and documentation provided by Business Lines is up to date.

Prepared client profile summaries/review and write relationship profiles.

EXIGER - Consultant – AML/UAT Tester Jun 2017 – Sep 2017


Performed User Acceptance Testing (UAT) and documentation testing of AML system SAS utilizing correspondent bank alerts and validation of testing results.

Reviewed and analyzed data from transaction details through AML monitoring system PRIME and prepared Suspicious Activity Report (SARs) in accordance with FINCENs guidance.

Communicated with correspondent and subsidiary banks on Bank Secrecy Act concerns.

AppleOne - Consultant – AML/SAR Analyst Apr 2017 – May 2017

Investors Bank - NJ

Reviewed and analyzed data from transaction details to assess reasonable cause to clear an alert or advance for further investigation through AML monitoring system FISERV

Prepared Suspicious Activity Reports (SARs) in accordance with FINCENs guidance.

Performed periodic Enhanced Due Diligence (EDD) reviews of Banks high-risk customers, 90-Day Reviews, and Branch Referrals.

Ensure alerts are handle in accordance to procedure and meet standards for quality and timeliness

IPSA INTERNATIONAL – Consultant - AML/OFAC Feb 2016 – Aug 2016

PayPal – NY

Performed second level review on daily OFAC alerts for potential violations generated via Norkom monitoring system.

Reviewed and analyzed data gathered from transaction details, KYC documentation, prior case investigation and external research to assess reasonable cause to clear an alert or advance for further investigation.

Ensured alerts are handle in accordance to procedure and meet standards for quality and timeliness

Reviewed OFAC Watch List Screening alerts for potential customer matches to the watch list.

K2 INTELLIGENCE – NY Sep 2015 – Feb 2016

Consultant – Anti-Money Laundering (AML)

Investigated alerts and mitigated risk to bank for prepaid card look-backs project by conducting Know Your Customer (KYC) due diligence research and negative news searches on cardholders and relevant counterparties.

Completed transaction analysis over the review period to detect unusual activity involving high velocity, volume, structuring, and rapid movement of funds, involving domestic and international transactions involving cash and ATM withdrawals, wires, ACH, and direct deposits, card transfers, and point of sale transactions.

Drafted narratives recommending cases for closure or escalation for further review and potential filing of suspicious activity reports (SARs).

JP MORGAN CHASE - NY Mar 2014 – May 2015

Compliance Officer – Anti-Money Laundering

Oversight and management of 6-person team, performing AML analysis and review on system-generated alerts.

Assigned and directed team members to investigate alerts, managing volume and team productivity to support company revenue goals.

Reviewed and analyzed data gathered from the team to assess reasonable cause to advance an alert to Investigation or to clear.

Acted as subject matter expert in resolution of AML/KYC issues, supporting team members in the completion of challenging or unique alerts.

JP MORGAN CHASE -NY Dec 2004 – Mar 2014

FX Trade Support - Associate

Managed global trade related issues initiated by the FX traders and sales desk, processing the global trade allocations, reconciliation, and facilitating communication between front and back offices.

Ensured trades were booked correctly and balances were in line as well as investigated trade issues, providing guidance in compensation settlement or claims resulting in decreased compensation payment.

Managed Reuter's conversations against manual trades to ensure accurate settlements.

Planned and reviewed all staff activity and workflow to optimized operational productivity.

Assisted in the Dodd-Frank implementation, including ensuring all trades met the Dodd-Frank requirements, booking back-to-back trades with the London office and canceling trades that failed requirements.

SOCIETE GENERALE - NY Feb 2004 – Nov 2004

Operations Analyst

Managed foreign exchange investigations, recovery of funds and settlement of compensation claims.

Reconciled cash clearing accounts and general ledger accounts related to FX activity on a daily and monthly basis.



Researched payments on GPS, preparing files and assigning them to unit.

Investigated daily open items and new activity utilizing in house system IMMS.

Followed-up and investigated all Foreign and USD exception cases for the FX Retail Investigation Unit via SWIFT.

Prepared spreadsheet for Reconciliation Unit on charges paid to receiving banks on MT 103.

CREDIT LYONNAIS - NY Apr 1997 – Jan 2002

Manager – Foreign Exchange/USD Investigations/Reconciliation Department

Oversight and management of Reconciliation Department, hiring, training and reviewing a staff while maintaining the integrity of the Bank’s Nostro accounts.

Coordinated and investigated new activity utilizing Tracs, Intellitracs, Nostro400, ensuring all payments were properly effected and received with proper values.

Prepared cash management reports for front office and arranged production reports for management.

Education & Training

Bachelor of Science, Business Administration - Finance, Colorado Technical University, Colorado Springs, CO

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