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Assistant Customer Service

Location:
Makati, Philippines
Posted:
April 28, 2020

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Resume:

DERYLL DOLINA PADUA

Email add: adczx3@r.postjobfree.com

Block206 Lot20 Group8 Zone12 Cactus

Street Pembo Makati City

Contact No.:+639*********

OBJECTIVES:

To continue creative skills and experience and collaborate with a team that enhances

Your organizations success. Deal with everything in a calm and balance way. Ability to manage multiple task in a pressured environmental and dedication and drive as hard working individual.

PERSONAL DATA:

Age : 38 yrs old

Birthday : October 27, 1981

Sex : Female

Place of birth : Philippines

Weight : 110 lbs

Height : 5’2

Language : Arabic and English

EDUCATIONAL ATTAINMENT:

Elementary: PATEROS CATHOLIC SCHOOL

P. Morcilla St. Pateros Metro Manila

March 22, 1994

High School: LALLO NATIONAL HIGH SCHOOL

Lallo Cagayan Valley

March 28, 1998

College UNIVERSITY OF MAKATI

J.P. Rizal Extension, West Rembo, 125 Makati City

Bachelor of Science in Tourism Management

March 25, 2000

SKILL: Well versed English communication and writing skills.

Interpersonal skills

Cashiering systems (Micros,others)

Ability to handle large restaurants and guest volumes on a daily basis.

Work under pressure in a customer service environment

Familiar with hospitality terminology.

PROFESSIONAL EXPERIENCE:

Cargo Checker CEBU PACIFIC CARGO

Manila Domestic Airport

Domestic Road Pasay City M.M.

October 3, 2000 – February 28, 2003

Cashier AL SHAHEEN UNITED GROUP

P.O. Box 39245 Nuzha 73053 KUWAIT

May 13, 2007 – March 25, 2010

Waitress JUMEIRAH CREEKSIDE HOTEL DUBAI

Hostess Al Garhoud P.O. Box 78377,Dubai,UAE

Nomad Restaurant April 10, 2013 - August 14, 2014

Waitress JUMEIRAH BEACH HOTEL DUBAI

Bar Waitress Jumeirah Road P.O.box 11416, Dubai, UAE

Barista August 15, 2014 – May 14, 2017

Palm Court Lobby Lounge

Assistant Waitress Carnival Cruise Line

Assistant team Waitress 3655 N. W. 87th Avenue Miami Florida USA

December 15, 2017 – March 30, 2019

ACHIEVEMENTS:

SHUKRAN REWARD For your hardwork and dedication in making us achieve 18% above the budgeted Net Department Profit

Jumeirah Creekside Hotel

May 06, 2013

SPARKLE REWARD She exceeds guest satisfaction and delivers luxuries service

Jumeirah Beach Hotel

October 16, 2014

SPARKLE REWARD Well Done Busy Operation

Jumeirah Beach Hotel

October 27, 2014

SPARKLE REWARD Because of her dedicated effort

result in lobster InkTraining

Jumeirah Beach Hotel

January 20, 2015

SPARKLE REWARD Because of achieving the daily Target

October 13,2015

SPARKLE REWARD Top Seller

October 17,2015

Certificate of Appreciation IFH Mystery Shopper Achieving 98.95%

October 22, 2015

Jumeirah Beach Hotel

TRIPADVISOR Guest Satisfaction

November 1, 2015

Jumeirah Beach Hotel

Work Performance Carnival Victory

T.G.E.M Top 2 Carnival Cruise lines

January 27, 2019

SEMINAR ATTENDED:

THE ULTIMATE JOB SEARCH STRATEGIES

A Modern approach to the Global Job Market

GIST, Lecture Room Pasig City

March 13, 2000

BASIC AVAITION SECURITY COURSE CL20-13

PNP – ASG Aviation Security Group

Phildera 11 Pasay City Metro Manila

September 21, 2000

PERKIN ELMER X-RAY MODEL 231

Electronic Security System Inc.

Cebu Pacific Air Domestic Road Pasay City M.M.

December 7, 2000

DOMESTIC AIR CARGO TRAINING/BRIEFING

On Cargo Acceptance, Checking and Release for Security Personnel

Cebu Pacific Cargo

Domestic road Pasay City

May 2001

THE BASIC BANQUET SERVICE SKILL WORSHOP

Al Sufouh Road, Madinat Jumeirah Resort,Dubai 75157, UAE

Madinat Jumeirah Hotel

June 14, 2014

SECOND CUP BINHENDI CERTIFIED PRIMO BARISTA

BinHendi Enterprises 6 D67 Dubai United Arab Emirates

May 12, 2015

SECOND CUP BINHENDI CERTIFIED BARISTA

BinHendi Enterprises 6 D67 Dubai United Arab Emirates

May 25, 2015

COMPLETING SPIRIT CATEGORY TRAINING PROGRAM

MMI Dubai PO Box 70 Dubai UAE

October 3,2016

MASTER OF MELLOWING JACK DANIEL’S

Jumeirah Road P.O.box 11416, Dubai, UAE

October 10,2016

DERYLL D. PADUA



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