Objective

Advance my career as a Web Product Manager at Kelly Mitchell Group, and achieve my MBA.

Business Experience

Sovos Software Product Manager 11/2019 to Present

Take ownership of long term, high level product strategy for UPEnterprise and UPExchange to drive revenue, maintain compliance, and increase operational efficiency

Gather the needs and requirements of all clients and internal stakeholders of the product, and prioritize each need

Create quarterly product roadmaps using the PMM model to guide product development and scheduled deliveries

Use JIRA to write and refine user stories, bugs, epics, feature enhancements, and acceptance criteria into the products’ backlog to guide development efforts in alignment with competitive business needs and market landscape

Publish internal communications to educate all internal stakeholders of product developments from sprint to sprint

Oversee product releases, publish release notes, and other client facing communications

Drive scrum ceremonies with a scrum master in agile SDLC in two week cycles on an agile scrum team

Black Knight Inc. Data & Analytics Business Analyst of Product Management 11/2016 to 10/30/2019

Managed budgetary constraints, and data quality standards for international and domestic vendors’ production in proprietary database construction, as well as owned interview process for team members

Developed a database maintenance application which Black Knight products leverage for revenue

Wrote user stories and defined acceptance criteria in TFS for HOA: LienPro, an enterprise managed services product

Owned Ancillary Products; each driven by internally leveraged databases and automated logic in an agile environment

Took ownership of various research projects to provide data driven direction for future Black Knight initiatives into roadmaps

Rhino Marking and Protection Inside Sales Account Manager 04/16 to 07/16

Managed and maintained relationships with contacts and customers across the country

Traveled to trade shows to make new connections and network with potential customers and competitors

Learned all facets of company machinations, from production and shipping to sales

Set and achieved hard and soft goals set by myself and my team, generating tens of thousands in revenue

Wells Fargo Loan Research/Remediation Analyst 09/15 to 02/16

Prepared assignment packages for deficient home loan mortgages

Researched clients’ Due Diligence on loan information on a national scale, and coordinated with county clerks

Adhered to procedures and maintained production quotas while managing large quantities of data with internal and external systems

Citi Group Middle Office Cross Sector AML Analyst 02/15 to 06/15

Expert knowledge of a diverse array of applicable KYC software used to validate high risk client data through research and due diligence, wrote reports on each individual case in compliance with federal regulations

Operated within strict deadlines to meet production quotas on a monthly basis; wrote reports for federal review

Adhered to continuously evolving procedures while managing large quantities of data concerning client accounts with internal and external systems

Education

University of South Florida, Tampa, FL 05/11 to 12/14

Bachelor’s Degree in International Business with a concentration in marketing

Bachelor’s Degree in German Studies

Skills

Microsoft Office Suite including Access, Excel Visio, Microsoft TFS, VantagePoint/TitlePoint, Citrix, SSMS SQL, and SOAP UI for XML Analysis, Web API testing, SharePoint, Workflow design, SaaS, Scrum, Azure DevOps

Product Management/ Backlog refining/ User story creation/ Roadmap development/ Defining MVP

Programming Logic Analysis/Software testing/ Reporting/ Delivering SaaS solutions/ Defining acceptance criteria

Kanban and agile product management/ Documentation updating

Identifying new opportunities for products/ Sales Support

Adapting to new workflows/working via VPN/ Being a cross functional team member

Interests

Writing/recording music, literature, history, technology, traveling, language/culture, fitness, sports

Contact this candidate