Customer Service Office Assistant
Resume:
Erik Leon
Employment Portfolio
Erik Leon
916-***-**** 4141 Palm Avenue #500
adczi8@r.postjobfree.com Sacramento, CA, 95842
Hello!
Thank you for reviewing and looking through my employment portfolio. This portfolio is designed to highlight some of my skills and accomplishments.
I live in Sacramento, graduated from Florin High School, am attending Sacramento City College where I am participating in a statewide program to help support my career exploration and to enhance my skills in order to help me gain proper employment. I am working on achieving a certificate in Business Administration and have worked in customer service in the past with various employers such as CVS Pharmacy, Target, Adecco and Shasta County. I have worked as a parking attendant, mail carrier, have done janitorial duties, and restorations of houses. I work well with the public and co-workers. You will find that I am committed to meeting the goals and objectives of your company.
Loyalty is a personal quality that I value highly. I learn quickly and enjoy meeting new challenges. I am focused and put forth 100 percent of my efforts in performing a job well done.
In my portfolio you will find a copy of my resume and references. I included a few sections to specialize my skills and abilities as well as the unique contribution I can bring to your business. I have also included a completed general application for your reference.
After you review my portfolio, I hope you find that I am a candidate you are looking for. This portfolio will specify how my skills and abilities will benefit your organization. You can reach me at the following contact information 916-***-**** or via email at adczi8@r.postjobfree.com.
Once again thank you for your time and consideration. I look forward to hearing from you soon.
Sincerely,
Erik Leon
Erik Leon
916-***-**** 4141 Palm Avenue #500
adczi8@r.postjobfree.com Sacramento, CA, 95842
Objective: Desire to occupy an Office Assistant position with a growing company where I can work and learn at the same time to gain experience and further my knowledge in Office Operations and Customer Service.
Skills:
Adaptability
Communication and problem-solving
Customer Service
Good knowledge about office operation
Internet and Research
Keyboarding skills; typing 33 wpm
Organization skills
Prioritizing and multi-tasking skills
Proficiency w/ Microsoft Office (Excel, Microsoft Word and Power Point)
Punctual and detail oriented
Time Management
Education:
Sacramento City College – Associate’s Degree
Fall 2016 – Present
In progress to achieve an Associate of Science Degree in Business Administration in Summer of 2021
College 2 Career Program: Supports education related to employment goal.
High School - Diploma
June 1999
Florin High School
Work History:
California State Department of Consumer Affairs - IT, Help Desk
2018 – Present
•Install, configure, troubleshoot, and resolve problems with network connected PC’s, printers, peripherals, monitors, video terminals, and related devices.
•Skilled in Windows OS and Microsoft Office.
•I have experience with help desk ticketing systems.
Command Center - Customer Relation Assistant
2016 - Present
Cleaned up with a crew of people.
Detailed cars at an auction yard.
Performed restoration of houses, such as knock down walls, removes flooring, etc.
Adecco - Customer Service Assistant
2017 - Present
Performed work as a parking lot attendant.
Guided cars into the parking lot.
Answered customers’ questions.
CVS Pharmacy – Sales Clerk
2016 - 2016
Inventoried and replenished shelves with merchandise.
Removed out-of-date merchandise from shelves.
Assisted customers as needed.
Cleaned up shelves.
Shasta County Opportunity Center – Customer Service Representative
2007 - 2015
Ensured that incoming mail was correctly opened.
Distributed the mail into appropriate locations according to zip codes.
Assisted other mail clerks regarding misdirected mail.
Identified errors and corrected them accordingly.
Erik Leon
916-***-**** 4141 Palm Avenue #500
adczi8@r.postjobfree.com Sacramento, CA, 95842
Reference List
Tasneem Sah
Coordinator & Counselor for College 2 Career Program
Sacramento City College
adczi8@r.postjobfree.com
Lynn Stites
Customer Service Representative
Rite Aide
Eddie Rea
Internship & Job Developer
College 2 Career Program at Sacramento City College
adczi8@r.postjobfree.com
MY UNIQUE CONTRIBUTIONS TO THE SUCCESS OF YOUR BUSINESS
Am detail oriented
Computer Operations (PC) and Microsoft 2016 Suite (Word, Excel, PowerPoint)
Enjoy being a part of a team
Friendly and outgoing
Good at multi-tasking
Have an excellent attendance record
Maintain Confidential Information
Pride myself on a job well done
Work well independently and with others
THINGS TO CONSIDER
Able to work 8 hours a day
Am able to communicate by phone or email
Can operate office machines, have computer skills
Can work quickly and independently
Excellent customer service, able to build constructive and effective relationships
Excellent interpersonal and communication skills
Have the ability to meet department standards
Highly organized
Like a challenge and like learning new things
Prefer to work 5 days a week but am flexible and am willing to work weekends when needed
STRENGTHS SKILLS AND ABILITIES
Am always punctual
Can work with others to find practical solutions to problems
Friendly—It is easy for me to meet and help customers in a professional way
Honesty is one of my greatest strengths
Learn easily—I believe learning continues throughout life and enjoy trying new skills at both school and at work
THANK YOU!
Again, thank you for taking the time to review my Employment Portfolio. I am eager to have an opportunity to work with your company. I look forward to working for your company, developing new skills, and meeting new challenges in my new position. I feel confident that my work and classroom experience will enable me to fill the job requirements effectively. Please feel free to contact me if I you have any questions. I look forward to hearing from you.
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