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MUKUND THAKRE

*** ******* ****, *******, **, M6E 2Y9

Cell: +1-437-***-**** Email: adczh9@r.postjobfree.com LinkedIn: https://www.linkedin.com/in/mukund-thakre-45536168/ OBJECTIVE

To secure a position with an organization, where I can be a member of a team and utilize my project management and agile experience to the fullest.

SUMMARY OF QUALIFICATION AND EXPERIENCE

• Hold a Bachelor Degree in Computer Science and Engineering

• Successfully completed Postgraduate Certificate in Project Management, Licensed by PMI, Centennial College, Canada

• Certified SAFe® 4 Agilist and Certified Scrum Master

• 5.5+ years of total experience working in Project Management

• 4+ years of experience working as Scrum Master/ Agile Project Manager

• Knowledge of Software Development Life Cycle (SDLC) and agile project methodologies like Scrum, Kanban, Lean

• Led team in creating multiple software applications that served various purposes in sectors such as CRM, E -Com- merce, Mobile Apps, Data Analytics, Insurance etc.

• Facilitated all Scrum Ceremonies - Backlog Grooming, Sprint Planning, Daily Stand- up, Sprint Review and Sprint Retrospective

• Removed obstacle for the team by escalating an issue to leadership resulting in early delivery with quality

• Led Scrum of Scrum as well as maintain RAID Log

• Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Back- logs as well as worked closely with Product Owners, coordinating product backlog grooming and story estimation

• Trained team members as well as the new joiners in employing agile and scrum practices to improve work flow

• Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome result- ing in enhanced performance

• Experience in providing different metrics to measure project status, open items from retrospectives and action items

• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking tasks

• Experience in handling PMO Tools such as JIRA, Trello, Confluence, Azure Devops

• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.

• Exceptionally good team player who can work independently as well with minimal supervision

• Solid experience working in fast-paced and dynamic team environment WORK EXPERIENCE

Scrum Master (Contract) April 2019 – November 2019 OMERS, Toronto, ON, Canada

Worked as Scrum Master for CRM project (Salesforce) Responsibilities:

• Guiding the team on how to get the most out of self-organization and to fill in the intentional gaps left in the Agile/ Scrum frameworks

• Implement processes, practices, and tools allow for multiple paths of delivery. i.e., create simplified, consistent, re- usable, efficient and flexible methodologies

• Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis

• Facilitating discussion, decision-making, and conflict resolution

• Coached and empowered teams to self-organize and grow cross-functionally

• Improved product backlog and developed user stories with clear acceptance criteria

• Identified potential project risks and helped developed a mitigation plan to resolve potential issues

• Leading Scrum of Scrum meeting making sure RAID Log is updated and required actions are taken Project Manager / Scrum Master August 2017 – January 2019 Coviam Tech, Bengaluru, KA, India

Worked as Project Manager / Scrum Master for E – Commerce Business Responsibilities:

• Work as Scrum Master for multiple teams to facilitate all scrum ceremonies and remove impediment in a cross function team setup.

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• Own the Release Management lifecycle, which includes scheduling, coordinating and the management of releas- es across for multiple applications across multiple portfolios.

• Implement agile management ideals by facilitating exercises such as sprint planning and team leading stand-ups.

• Oversaw software development progress on applications and applied principles of agile methodologies to keep project on track as well as monitoring bugs to make sure product is delivered with quality.

• Coached team in optimal time utilization through concepts of Scrum and Agile Management Methodologies.

• Tracked progress of project by maintaining constant communication with senior management staff within client’s company and internally.

• Reporting and Dashboards as and when required.

Associate Project Manager August 2016 – June 2017

iNube Software Solutions Pvt. Ltd., Bengaluru, KA, India Worked as Associate Project Manager on Insurance domain projects. Responsibilities:

• Monitor overall progress at all phases of project development

• Act as a Scrum Master to facilitate all ceremonies

• Work with the Delivery Manager to finalize release timeline

• Proactively communicate project status, risks, issues to the internal as well as customer stakeholders throughout the lifetime of the project.

• Managed changes in project scope, identified potential crises, and devised contingency plan

• Managed impediment backlog and motivated team members to identify necessary action

• Nurture a healthy relationship with the customer and internal teams to positively impact the progress of the project.

PMO (Delivery Management) June 2015 – November 2015 Wipro BPS, Bengaluru, KA, India

Worked as PMO (Program Management Officer) handling multiple projects simultaneously. Responsibilities:

• Facilitate coordination between cross-functional teams such as business analysts, development, IT, quality, pro- curement, training etc. in order to seamlessly transition between each milestone of the project.

• Ensure relevant teams are aligned to the project to achieve the milestones on time.

• Facilitate prioritization of identified issues in order to maintain a high quality standard of the deliverables.

• Manage customer expectations to enable a delightful experience and positive CSAT. IT Implementation Manager December 2013 – December 2014 Pathway Holdings Inc., Mississauga, ON, Canada

Managed IT infrastructure and worked as project manager for developing new systems. Responsibilities:

• To ensure development of effective and quality product which meets identified corporate objectives adhering to the accepted principles standards given by business.

• Liaised between the client and the technical development team.

• Ensure maximum resource utilization and productivity by planning, scheduling and distributing project work- load to members of the project team.

• Monitor progress on projects.

• Suggest ideas and methods for improving organization business performance productivity.

• Monitor the task delivery against the project schedules. Junior Project Manager September 2013 – November 2013 Synergy Tech, Toronto, ON, Canada

Managed and led two projects to achieve project goals on time, within budget and scope. Responsibilities:

• Developed initial project charter, project schedule and plan for iterative development.

• Coordinate with clients and gather information on project requirements and design plan accordingly.

• Create and maintain user stories provided by product owner.

• Perform all Scrum ceremonies and give inputs to team on improving agile adoption.

• Manage stakeholder expectations and take full responsibility for the delivering of project objectives.

• Handle internal team issues and ensure that they are resolved on time. Page 3 of 3

Project Coordinator May 2012 – November 2012

Promarc Software Pvt. Ltd., Nagpur, India

Managed multiple projects

Responsibilities:

• Assist in recognizing different project activities to achieve project goals.

• Provide project status updates to project manager, senior management and present to steering committee.

• Handle internal team issues and ensure that they are resolved on time using agile framework. SKILLS & EXPERTISE

• Experienced working with Microsoft Office Suite including Microsoft Project

• Experience working with JIRA, Confluence, Azure Devops EDUCATION

PROFESSIONAL DEVELOPMENT

• Project Management Postgraduate Program, Centennial College, Toronto, ON, Canada 2013

• Bachelor of Computer Science and Engineering, Nagpur University, Nagpur, MH, India 2012

• Certified SAFe® 4 Agilist, Scaled Agile, Inc. 2019

• Certified Scrum Master, Scrum Alliance 2016

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