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General Manager

Wayne, PA
April 27, 2020

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Jeff Hersh Operations/Plant Manager 856-***-**** Wayne, PA 19087

Innovative and experienced operations and plant manager with multi-disciplinary experience within small to medium sized businesses. Deliver strong experience within manufacturing, marketing, sales, and customer service to bridge different fields and increase business growth. Leverage product development experience to deliver strategic leadership and operations development. Skilled at improving building materials operations and coordinate quality product development. Manage budget allocation and forecast quality and service improvements. Areas of Expertise include:

Team Development/Support

Profit and Loss Assessment

Risk Management/Control

Regulatory Compliance

Process Development

Operations Issue Resolution

Manufacturing Supervision

Long-term Goal Setting

Program Development

Professional Experience

Alliance Vinyl Windows & Superior Supply Mt. Ephraim, NJ 2003 to Present

Superior Supply: 2003 to 2011 Alliance Vinyl Windows: 2003 to Present

General Manager of Window Manufacturing

Direct and develop manufacturing operations to strategically increase sales volume and achieve performance goals. Committed to identifying and resolving complex production issues and overhauling existing production processes. Standardize existing procedures and roll out cross-training exercises to drive workforce effectiveness. Coach team members within multiple roles and institute new training activities. Deliver new product software and roll out plans to best set pay scale guidelines. Enhance plant appearance and remain committed to developing a positive work environment.

Key Accomplishments:

Successfully doubled department capacity by eliminating extensive production bottleneck.

Achieved transformation of sales force to enhance sales compensation plans and facilitate territory growth.

Proactively led teams through dramatic culture changes, leading to workforce flexibility growth and increases in value.

Reduced workforce while continuously enhancing plant quality and slashing lead time to 5 production days.

Supported OSHA inspections and improved plant safety and working conditions.

Earned strong feedback for driving $4M business value within a fast-paced and heavily-regulated industry.

Leveraged strong industry expertise to best manage cross-department professionals ranging from engineers to drivers.

Alliance Vinyl Windows & Superior Supply Northfield, Brooklawn, Bridgeton, NJ & New Castle, DE 2003 to Present

General Manager of Distribution

Head distribution activities and maintain accountability for developing and managing $4M distribution channels. Execute distribution optimization efforts and serve as leader regarding equipment upgrades.

Key Accomplishments:

Effectively identified and instituted four new production lines to improve distribution and enhance public visibility.

Achieved planning and implementation of greenfield location in New Castle, leading to increases in profits.

Developed and deployed small sales force to strengthen client relationships and improve account engagement.

Maximized distribution department productivity through hands-on leadership and issue diagnosis.

Reduced operational issues and strategically drove profits and productivity through distribution oversight.

Additional Experience:

Northeast Regional Sales Manager Dayton Technologies, Monroe, OH

Grew Virginia to Maine sales territory from nine accounts to sixteen accounts, driving value from $10M to $28M.

Delivered seven competitor fabricators with total $7M in annual volume to convert from previous supplier.

Signed up two window accounts and contributed to 10% growth in one year through supplier conversion.

Business Manager/Product Planning Manager CertainTeed Corporation

Successfully identified new product opportunities and executed positioning strategies to drive $66M business.

Managed technical teams and improved product commercialization process within $1.2M budget.

Lowered material costs over $5.00 per unit as key product line team member.

Transformed $3M private label business to drive growth potential and created universal pricing manual.

Delivered award-winning fenestration projects in Consumer Reports and Home Mechanics.

Reduced vinyl site lines by 30% through new construction casement/awning.

Slashed system expenses by 5% and shared 39 design and utility patents.

Marketing Manager/Product Manager CertainTeed Corporation

Earned President’s Award for Genesis window, which drove revenue by $10M.

Headed three successful window line launches, which collectively sold 110M units annually.

Overhauled manufacturing and customer service activities after mismanagement.

Field Engineer/Industrial Engineer/Operations Coordinator CertainTeed Corporation

Assessed production flow and increased operator efficiency to drive fledgling fabricator/customers.

Managed exchange forum between thirty competing customers to resolve problems and share information.

Implemented benchmark reporting system and standardized processes to eliminate deficiency.

Managed hardware/tooling vendors to improve serviceability for $1M resale business, growing sales by $11M.

Tracked production forecasts and purchased and distributed essential raw materials to plants.

Conducted financial analyses to determine operation expenses through contingency plans.

Education & Training

Bachelor of Science in Mechanical Engineering

Drexel University, Philadelphia, PA

Company-sponsored Sales & Marketing Training Programs

Geometric Dimensioning & Tolerancing (GD&T) Training

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