Looking for a new career. Have a broad range of experiences teaching and training. Creative, out-of-the-box thinker. Adaptable and easily multi-task. Love a challenge and staying busy. Self-motivated and able to work with or without supervision. Have strong written and verbal communication skills.
Kennesaw State University
1994 - B.S. Organizational Communications
Secondary Coursework in Foreign Language Education
President’s list member, Dean’s List member
North Cobb High School
1990 - Graduate with Honors
Caregiver, Community Volunteer, Domestic Goddess and Proud Mom
Administrative Assistant to Marine Service Division Manager – February 2017 – Today
Providing full-time care for my aging parents and family. Volunteer with Boy Scouts, Must Ministries, and Acworth United Methodist Church.
Co Worx Staffing Services, LLC – Yamaha Motor Corporation
1270 Chastain Road NW, Kennesaw, GA 30144
Administrative Assistant to Marine Service Division Manager - Oct. 26, 2015 – June 2016
Coordinate calendars, special events, travel, new hire onboarding/training, special projects, communication with all levels of management. Purchase/design promotional items for Marine Service Department.
Marine Training Coordinator - June 2016 – February 2017
Coordinated Technical School Development and Marine Service Skills Training. Produce Technical Training Curriculum, Marketing Materials, and Promotional goods using Adobe CC and 3rd party vendors. Support/Assist Yamaha Marine University Training Department, On Board Magazine contributing writer, editor, layout design and support. Coordinate annual SKILLS USA tradeshow and bi-annual international training events. Track efficacy of training department courses, create/present reporting materials for upper management. Maintain course documentation and LMS.
Volt Staffing – Kia Motors America
One Galleria Parkway, Atlanta, GA 31139
Consumer Analyst - 2014 – 2015
Consumer Case Handling, Goodwill Assistance
Advance Auto Parts
Acworth, GA 30101
Assistant General Manager - 2013 – 2014
Manage all aspects of store operations. Hire, train, and grow sales staff at multiple stores. Monitor and implement corporate policies in sales, inventory management, training and customer service. Direct a team of 11+ employees and create a sales environment that consistently meets store sales goals. Motivate staff to create a clean, organized, and efficient store environment.
Lake City Animal Hospital
Acworth, GA 30101
Veterinary Technician - 2012 – 2013
Patient care, lab technician, surgical assistant, customer service, x-ray technician.
Great Escapes Travel
Owner/Agent - 2003 – 2010
Travel Planning, Destination Weddings, Event Planning, Website maintenance, Sales/Marketing – Number 1 Disney Agent in NW Atlanta for 3 years, Voted, “Best Travel Agency” in Acworth/Kennesaw by Around Acworth Magazine 2005-2010!
The Home Depot, Inc.
2455 Paces Ferry Road NW, Atlanta, GA 30339
June 1989– December 2003
Stores (various)-Cashier, Sales, Returns, Special Services, Back Office, Front End Supervisor, Regional Trainer
Support the day-to-day operations of a multi-million-dollar big box retailer. Familiar with all aspects of store operations. Established first “Cashier College” training center used by the Atlanta Region.
Corporate Office –Help Desk Analyst, Operations Support, Systems Analyst
24/7 support of 1500+ stores worldwide, develop and support Training Systems, Markup/Markdown Systems, Physical Inventory Systems, Special Services, project management and managing a project team. Created all training materials, development lifecycle documentation and conducted Train-the-Trainer sessions for each project. Present training materials to all levels of users and management.
Microsoft Office/Office 365 – Excel, PowerPoint, Word, Outlook, One Note, One Drive
Adobe Creative Cloud Suite – InDesign, Photoshop, Illustrator, Fireworks, Bridge, Frame Maker, Articulate
Script writing, Storyboarding, Publishing, Editing, Technical Writing
Event / Travel Planner, Tradeshow Coordination
Executive Administrative Assistant – Phone, Calendar, Office Equipment, Sensitive Information
Project Manager, Systems Design and Implementation, Create Training Materials, Create/Maintain Training Servers, LMS
Created multiple training academies from the ground up, Experienced Trainer/Educator
Managed teams of up to 33 people.
Survey Monkey, Qualtrics
Cisco Phone Systems – Multi-line and Queue Support
Informix, SQL, Unix