OBJECTIVE

Looking for a new career. Have a broad range of experiences teaching and training. Creative, out-of-the-box thinker. Adaptable and easily multi-task. Love a challenge and staying busy. Self-motivated and able to work with or without supervision. Have strong written and verbal communication skills.

EDUCATION

Kennesaw State University

1994 - B.S. Organizational Communications

Secondary Coursework in Foreign Language Education

President’s list member, Dean’s List member

North Cobb High School

1990 - Graduate with Honors

EXPERIENCE

Caregiver, Community Volunteer, Domestic Goddess and Proud Mom

Atlanta, GA

Administrative Assistant to Marine Service Division Manager – February 2017 – Today

Providing full-time care for my aging parents and family. Volunteer with Boy Scouts, Must Ministries, and Acworth United Methodist Church.

Co Worx Staffing Services, LLC – Yamaha Motor Corporation

1270 Chastain Road NW, Kennesaw, GA 30144

Administrative Assistant to Marine Service Division Manager - Oct. 26, 2015 – June 2016

Coordinate calendars, special events, travel, new hire onboarding/training, special projects, communication with all levels of management. Purchase/design promotional items for Marine Service Department.

Marine Training Coordinator - June 2016 – February 2017

Coordinated Technical School Development and Marine Service Skills Training. Produce Technical Training Curriculum, Marketing Materials, and Promotional goods using Adobe CC and 3rd party vendors. Support/Assist Yamaha Marine University Training Department, On Board Magazine contributing writer, editor, layout design and support. Coordinate annual SKILLS USA tradeshow and bi-annual international training events. Track efficacy of training department courses, create/present reporting materials for upper management. Maintain course documentation and LMS.

Volt Staffing – Kia Motors America

One Galleria Parkway, Atlanta, GA 31139

Consumer Analyst - 2014 – 2015

Consumer Case Handling, Goodwill Assistance

Advance Auto Parts

Acworth, GA 30101

Assistant General Manager - 2013 – 2014

Manage all aspects of store operations. Hire, train, and grow sales staff at multiple stores. Monitor and implement corporate policies in sales, inventory management, training and customer service. Direct a team of 11+ employees and create a sales environment that consistently meets store sales goals. Motivate staff to create a clean, organized, and efficient store environment.

Lake City Animal Hospital

Acworth, GA 30101

Veterinary Technician - 2012 – 2013

Patient care, lab technician, surgical assistant, customer service, x-ray technician.

Great Escapes Travel

Atlanta, GA

Owner/Agent - 2003 – 2010

Travel Planning, Destination Weddings, Event Planning, Website maintenance, Sales/Marketing – Number 1 Disney Agent in NW Atlanta for 3 years, Voted, “Best Travel Agency” in Acworth/Kennesaw by Around Acworth Magazine 2005-2010!

The Home Depot, Inc.

2455 Paces Ferry Road NW, Atlanta, GA 30339

June 1989– December 2003

Stores (various)-Cashier, Sales, Returns, Special Services, Back Office, Front End Supervisor, Regional Trainer

Support the day-to-day operations of a multi-million-dollar big box retailer. Familiar with all aspects of store operations. Established first “Cashier College” training center used by the Atlanta Region.

Corporate Office –Help Desk Analyst, Operations Support, Systems Analyst

24/7 support of 1500+ stores worldwide, develop and support Training Systems, Markup/Markdown Systems, Physical Inventory Systems, Special Services, project management and managing a project team. Created all training materials, development lifecycle documentation and conducted Train-the-Trainer sessions for each project. Present training materials to all levels of users and management.

SKILLS

Microsoft Office/Office 365 – Excel, PowerPoint, Word, Outlook, One Note, One Drive

Adobe Creative Cloud Suite – InDesign, Photoshop, Illustrator, Fireworks, Bridge, Frame Maker, Articulate

Script writing, Storyboarding, Publishing, Editing, Technical Writing

Event / Travel Planner, Tradeshow Coordination

Executive Administrative Assistant – Phone, Calendar, Office Equipment, Sensitive Information

Project Manager, Systems Design and Implementation, Create Training Materials, Create/Maintain Training Servers, LMS

Created multiple training academies from the ground up, Experienced Trainer/Educator

Managed teams of up to 33 people.

Survey Monkey, Qualtrics

Cisco Phone Systems – Multi-line and Queue Support

Informix, SQL, Unix

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