Leslie Trejo

adczc5@r.postjobfree.com // 732-***-****

EDUCATION

Rider University, Lawrenceville, NJ

Master of Business Administration, May 2021

Rider University, Lawrenceville, NJ

Bachelor of Science in Business Administration, May 2019 Major: Healthcare Management; Minor: Economics

Graduated Magna Cum Laude

PROFESSIONAL EXPERIENCE

ENT and Allergy Associates, East Brunswick, New Jersey Patient Access Representative, July 2019 – March 2020

• Maintained the schedules of 3 otolaryngologists and 2 audiologists while booking patient appointments either in person or over the phone.

• Performed pre-registration and registration to all patients, obtains insurance benefit verification, and collects copays.

• Accountable for administrative duties such as disturbing medical records, requesting patient referrals, answering incoming phone calls and faxing over patient charts.

• Served as a liaison to further communicate patient information to referring hospitals, specialty facilities and other healthcare providers. E&S Home Care Solutions, Lawrenceville, New Jersey Human Resources Coordinator, May 2018 – December 2018

• Coordinated home care services with a staff of certified home health aides for over 20 registered clients.

• Regularly prepared medical billing based on client’s dates of service and insurance.

• Communicated and followed up with health insurance carriers on denied home health care claims.

• Engaged in recruiting, interviewing and screening for home health aides based on the requirements set forth by the New Jersey Division of Consumer Affairs. Community Service Society, New York, New York

Survey Intern/Community Health Advocate, June 2017 - August 2017

• Established and managed a survey that accumulated 60 results based on the quality of service that both the administrative and legal staff provided for their clients.

• Informed clients on topics of health law, including Medicare, Medicaid, commercial health insurance, appeal rights, and eligibility for insurance products on the state marketplace.

• Complied with HIPAA regulations to ensure that client information was kept confidential and secure.

SKILLS

• Rosemark (Homecare Software), Office Ally (Claims Software), NextGen (EHR Software), Phreesia (Patient Intake Software), and Microsoft Office products.

• Working knowledge of Spanish language.