Sales Customer Service

CHERIE JARESS SUPPES

adczai@r.postjobfree.com

*** * ****** ***

Milliken, CO 80543

303-***-**** Cell

PERSONAL

Hard, conscientious worker; enthusiastic learner; self-starter; creative; limited supervision required.

Have skills with Word & Works Processor, 10 key, Excel and little of Power Point, Outlook, LPX, Optis, Loan Works, DOS / MTAI, MTLI, DPS, Tandem, Entrust, FOCUS, Doc Gen, Remedy tickets.

Receptionist skills: answer phones, checked, sorted and delivered mail, worked with copy machines, faxed machines, faxed reference forms, sorted documents in files, filing.

Mortgage/ Banking skills: Data entry, processed loan info from Loan Officers, ordered title, floods & appraisals when needed. Filed according to numerical terminal digits, Scan Files, QC files. Searched for canceled checks in file boxes and by CD ROM. Located requested checks on microfilm. I would sent out an approval or suspense sheet to broker. Put notes in system and await for condition to be sent to me. When conditions are sent in I’d sign off on them, order flood, check VOE and prepare file for Closing.

EDUCATION

Liberty University, Lynchburg, VA 1996 - 1997 (one year)

Rolla High School, Rolla, MO Graduated June 1994

EMPLOYMENT

2008-Present

Housewife

I run errands when needed, pay bills, assisted with home improvements, clean house, shopping, walk the dog.

I lead a Women’s Bible study group. I am in charge of giving announcements to the ladies, letting them know if there are any class cancelation due to weather by phone and email. I have ladies share prayer request if any, say prayer then start lesson for that week. I read out the question and have each lady give their answers and add any extra info that was missed or that will help add to understanding the question.

2018-2018

Children's Book Author/ Mr. Hamlet’s Alphabet

I self published an educational children’s book to teach toddlers/ kids the alphabet, through the perspective of our Mini-Dachshund Hamlet, with humor and photos, taken by my husband, of Hamlet dressed in different outfits, speaking on each letter being represented.

2006-2008

Business Application Administrator I (Ops), AIMCO

I work with Business professionals, IT and 3rd party Vendors to provide functional and technical support across multiple operations applications within Property Operations (e.g. Focus, Remedy Tickets, DocGen). Configure administrative and security settings in support of business related requests as well as provide tier 3 user support and problem solving. Ensure effective, efficient processes are documented and adhered to while also providing the highest quality of customer service and responsiveness both internally and externally. I did setup for property acquisitions and dispositions configure document mapping for automated document generation tool.

2006-2006

Temp Debit Security, Spherion

Visa 2006

I go into the Microsoft Outlook Debit Email box. Pick a Signature request email from one of our clients, open & print request. I go into the DPS Session system check for Duplicates. Then I create a User ID and Password for each of the names on the request. Enter the info in the DPS Session system. Save and run it through the Tandems 1, 2 & 4. This activates the IDs & Passwords. Create a confirmation sheet in Word Doc. for each user. Attached to email and resend it back.

2005- 2006

Temp Receptionist, Express Personnel

Specialty Appliance (2005-2006)

I answered & directed calls. I would greet customers when they walked in. In charge of payments received by depositing checks and credit card payments in Whirlwind system and write out a deposit slips. Invoiced products that were received from each customer’s account and printed out invoices to give to the sales person the order belong to. I would mailed out the invoices to customers when payment is needed, printed out Envelopes. Opened mail and put in each sales person box.

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