EVANS SAMUEL BIEN-AIME, MBA
(***)454-***-****-**31 adczac@r.postjobfree.com www.linkedin.com/in/evans-bien-aime-9241ba168/
PROFESSIONAL SUMMARYDirector of Sales & Business DevelopmentPROFESSIONAL SUMMARY
Young Bbusiness professional with 10 years of managementsalesentrepreneurial experience in diverse industries, combining entrepreneurial drive with business acumen to increase revenues, market share and profit performance. Poised, resourceful executive, pliable to any environment. Exceptional communicator with a consultative sales style, strong negotiation skills, exceptional problem solving abilities, and a keen client needs assessment aptitude. Aggressively identify opportunities, develop focus, and provide tactical business solutions. MBA with experience managing all aspects of business development.
STRENGTHS & CORE COMPETENCIES
Strategic & Tactical Planning
Account Development/ Acquisition
Employee Relations & diversity
HR Best PracticesTarget Marketing & Penetration
Sales Team Training/ Supervision
P&L/ Financial Reportingorting
Talent Acquisition Competitive Sales Analysis
Budget Management
Leadership Development Inventory Distribution Control
Business Planningroker/ Vendor Relations
Change managementSales StrategiesPolicy Formulation
Sales Presentations/ Closing
Contract Negotiations
EDUCATION
Florida international university (Miami, FL)
Master’s in International Business July 2019
Study Abroad: India (New/Old Delhi, Cochin, Mumbai)
Florida Atlantic university (Davie, FL)
Bachelor of Arts in Psychology June 2016
EXPERIENCE
Senior Business Developer, Peacock Branding Specialists (Miami, FL) Promotional merchandise & Embroidery Industry 10/2019-Present
Senior Business Developer Manager
Develop key partnerships with key vendor and was able to land a contract with Miami Dade Ccollege
Increase market share by 25% with current client such as Baptist Hospital, Mecca & Ocean Cadillac hotel
Through market research develop forward-thinking, creative marketing strategies aimed at generating leads, growing sales, and driving revenue saw an increase of revenue of 20% within three month span
Develop relationships with advertising, branding and PR agencies, generating new sales
Defined long-term strategic goals according to specific business needs for all clients and advised business owners on best practices to maximize ROI
Responsible for creating and sending marketing emails to potential clients
Set marketing objectives and goals for the team, Create marketing plans and strategies and Meet KPI measures
Master’s Project Thesis Team Leader, Curba M. Lampert Ph.D. Florida International University (Miami, FL) Start-up Research 05/2019-08/2019
Team Project Leader
Conducted research to find the best-selling channel for a start-up company that will give them a competitive advantages
Developed strategy to utilize company unique selling proposition to determine appropriate target demographic
Created a unique sale channel that helping company increase revenue by 15% within two month time frame
Sale DirectorBusiness Development ManagerSales Director, Samuel’s Flower and Gift Basket (Miami, FL) Florist Retail industry 07/2013-09/2019Present
Human Resources Manager
Identified & recruited highly qualified talent via ATS, job board & personal network
Provided HR leadership during a period of rapid growth with better than 13% increase in annual revenue & 10 % gain in profitability. Currently supporting initial efforts to establish forth retail to meet customer needs
Introduced proactive employee relations & communications programs to resolve previous labor & management issues & restore the credibility & employee-centric focus of the HR organization
Drove transition from outdated HR system into a fully integrated HRIS platform from Oracle. Instantly improve analysis, reporting, & planning capabilities while streamlining daily HR functions
Generated new business for the firm via cold calls, in person visits, referrals from contacts and networking on social media
Served a primary point of contract for all concerned in relation to inventory replenishments, product shipments, pricing, and display issues to ensure expedited problem resolutions and customer retention levels
Established company presence in new competitive market, laying the ground work for sales team to conduct local operationsns
Performed monthly sales forecasting and competitive analyses to determine product performance levels and the need for new product developments and modifications on an annual basisProvide effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential
Identified low performing product, and re-distributed product-patterning strategies to accommodate consumer buying trends, maintaining a steady revenue gain of 15% to 20% over a four year period from 2013 t0 2017Exceed company goals by developing and implementing plans that optimize sales and profitability
Hold full P&L Responsible for retail P&Ltotal store sale operations through direct training, leadership, and supervision - of sale manager & sale repIncludes maintaining a payroll structure in line with store volume, strive for a 70-80 % sales margin
Pioneered product positioning strategies and marketing plans that included shop-within-a-shop formats and product sets, consistently realizing a 40% – 50% Return On Investment (ROI).Set clear sales quota and developing training programs for sale team
Monitor and analyze business trends; develop and implement plans to maximize sales and meet or exceed goals
Develop and execute new sale strategies for growth and Identify and develop key partner strategies for specific market segments
Sales Manager, Auto Relief Group Inc. (Fort Lauderdale, FL) Call center Start-up Financial service venture 05/2009-06/2013
Staffing & Recruitment Consultant
Worked in partnership with HR manager and HR Director to create, implement, and manage improved HR strategies, services, and programs to support the workforce during a downward trend and large- scale turnaround effort
Realigned compensation programs and salary administration to control accelerating costsMonitored the performance of personnel, identified training needs and revamped working aids related to everyday duties
Hired to manage recruitment & staffing for start-up venture. Helped to build company from an empty suite of offices into a full scale operation with 150 employees. Created & implemented hiring policies, procedures, system, & technologies to support company’s long-term goth & expansionDevelop and execute a plan for growth in sales and profitability for each team member
Realigned compensation programs & salary administration to control accelerating cost
Rolled out the company’s first HR shared service center for delivery of internal coaching service
Enabled operational change essential to a $2M reduction in HR costs. Helped to facilitate redesign of core business operations, Including 2 call center site closures
Doubled yearly sales volume within a three year span, increasing revenue from $3 million to $9 million
Personality of being independent and resourceful, but totally committed to being a team player, used to sharing accounts and information with colleagues
Reduced Sunday and overnight staffing requirements by 50% through the implementation of VoIP across the state, enabling virtual call routing and centralizing staff during times of consistently low call volume
Maintained QA standards for staff, ensured calls were compliant with firm standards, escalated issues as needed, and maintained communication with customers and management teams
Reduced employee turnover from 65% to 30% by restructuring leadership and stabilizing the environment. Developed performance management and clear rewards program to boost attendance and call quality. Defined and reviewed expectations, removed poor performers, and rewarded top producers to increase operational efficiency
EDUCATION
Florida international university (Miami, FL)
Master’s in International Business July 2019
Study Abroad: India (New/Old Delhi, Cochin, Mumbai)
Member of Future Business Leader of America-Phi Beta Lambda
Florida Atlantic university (Davie, FL)
Bachelor of Arts in Psychology June 2016