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Human Resources

Location:
Hollywood, FL
Posted:
April 27, 2020

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Resume:

EVANS SAMUEL BIEN-AIME, MBA

(***)454-***-****-**31 adczac@r.postjobfree.com www.linkedin.com/in/evans-bien-aime-9241ba168/

PROFESSIONAL SUMMARYDirector of Sales & Business DevelopmentPROFESSIONAL SUMMARY

Young Bbusiness professional with 10 years of managementsalesentrepreneurial experience in diverse industries, combining entrepreneurial drive with business acumen to increase revenues, market share and profit performance. Poised, resourceful executive, pliable to any environment. Exceptional communicator with a consultative sales style, strong negotiation skills, exceptional problem solving abilities, and a keen client needs assessment aptitude. Aggressively identify opportunities, develop focus, and provide tactical business solutions. MBA with experience managing all aspects of business development.

STRENGTHS & CORE COMPETENCIES

Strategic & Tactical Planning

Account Development/ Acquisition

Employee Relations & diversity

HR Best PracticesTarget Marketing & Penetration

Sales Team Training/ Supervision

P&L/ Financial Reportingorting

Talent Acquisition Competitive Sales Analysis

Budget Management

Leadership Development Inventory Distribution Control

Business Planningroker/ Vendor Relations

Change managementSales StrategiesPolicy Formulation

Sales Presentations/ Closing

Contract Negotiations

EDUCATION

Florida international university (Miami, FL)

Master’s in International Business July 2019

Study Abroad: India (New/Old Delhi, Cochin, Mumbai)

Florida Atlantic university (Davie, FL)

Bachelor of Arts in Psychology June 2016

EXPERIENCE

Senior Business Developer, Peacock Branding Specialists (Miami, FL) Promotional merchandise & Embroidery Industry 10/2019-Present

Senior Business Developer Manager

Develop key partnerships with key vendor and was able to land a contract with Miami Dade Ccollege

Increase market share by 25% with current client such as Baptist Hospital, Mecca & Ocean Cadillac hotel

Through market research develop forward-thinking, creative marketing strategies aimed at generating leads, growing sales, and driving revenue saw an increase of revenue of 20% within three month span

Develop relationships with advertising, branding and PR agencies, generating new sales

Defined long-term strategic goals according to specific business needs for all clients and advised business owners on best practices to maximize ROI

Responsible for creating and sending marketing emails to potential clients

Set marketing objectives and goals for the team, Create marketing plans and strategies and Meet KPI measures

Master’s Project Thesis Team Leader, Curba M. Lampert Ph.D. Florida International University (Miami, FL) Start-up Research 05/2019-08/2019

Team Project Leader

Conducted research to find the best-selling channel for a start-up company that will give them a competitive advantages

Developed strategy to utilize company unique selling proposition to determine appropriate target demographic

Created a unique sale channel that helping company increase revenue by 15% within two month time frame

Sale DirectorBusiness Development ManagerSales Director, Samuel’s Flower and Gift Basket (Miami, FL) Florist Retail industry 07/2013-09/2019Present

Human Resources Manager

Identified & recruited highly qualified talent via ATS, job board & personal network

Provided HR leadership during a period of rapid growth with better than 13% increase in annual revenue & 10 % gain in profitability. Currently supporting initial efforts to establish forth retail to meet customer needs

Introduced proactive employee relations & communications programs to resolve previous labor & management issues & restore the credibility & employee-centric focus of the HR organization

Drove transition from outdated HR system into a fully integrated HRIS platform from Oracle. Instantly improve analysis, reporting, & planning capabilities while streamlining daily HR functions

Generated new business for the firm via cold calls, in person visits, referrals from contacts and networking on social media

Served a primary point of contract for all concerned in relation to inventory replenishments, product shipments, pricing, and display issues to ensure expedited problem resolutions and customer retention levels

Established company presence in new competitive market, laying the ground work for sales team to conduct local operationsns

Performed monthly sales forecasting and competitive analyses to determine product performance levels and the need for new product developments and modifications on an annual basisProvide effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential

Identified low performing product, and re-distributed product-patterning strategies to accommodate consumer buying trends, maintaining a steady revenue gain of 15% to 20% over a four year period from 2013 t0 2017Exceed company goals by developing and implementing plans that optimize sales and profitability

Hold full P&L Responsible for retail P&Ltotal store sale operations through direct training, leadership, and supervision - of sale manager & sale repIncludes maintaining a payroll structure in line with store volume, strive for a 70-80 % sales margin

Pioneered product positioning strategies and marketing plans that included shop-within-a-shop formats and product sets, consistently realizing a 40% – 50% Return On Investment (ROI).Set clear sales quota and developing training programs for sale team

Monitor and analyze business trends; develop and implement plans to maximize sales and meet or exceed goals

Develop and execute new sale strategies for growth and Identify and develop key partner strategies for specific market segments

Sales Manager, Auto Relief Group Inc. (Fort Lauderdale, FL) Call center Start-up Financial service venture 05/2009-06/2013

Staffing & Recruitment Consultant

Worked in partnership with HR manager and HR Director to create, implement, and manage improved HR strategies, services, and programs to support the workforce during a downward trend and large- scale turnaround effort

Realigned compensation programs and salary administration to control accelerating costsMonitored the performance of personnel, identified training needs and revamped working aids related to everyday duties

Hired to manage recruitment & staffing for start-up venture. Helped to build company from an empty suite of offices into a full scale operation with 150 employees. Created & implemented hiring policies, procedures, system, & technologies to support company’s long-term goth & expansionDevelop and execute a plan for growth in sales and profitability for each team member

Realigned compensation programs & salary administration to control accelerating cost

Rolled out the company’s first HR shared service center for delivery of internal coaching service

Enabled operational change essential to a $2M reduction in HR costs. Helped to facilitate redesign of core business operations, Including 2 call center site closures

Doubled yearly sales volume within a three year span, increasing revenue from $3 million to $9 million

Personality of being independent and resourceful, but totally committed to being a team player, used to sharing accounts and information with colleagues

Reduced Sunday and overnight staffing requirements by 50% through the implementation of VoIP across the state, enabling virtual call routing and centralizing staff during times of consistently low call volume

Maintained QA standards for staff, ensured calls were compliant with firm standards, escalated issues as needed, and maintained communication with customers and management teams

Reduced employee turnover from 65% to 30% by restructuring leadership and stabilizing the environment. Developed performance management and clear rewards program to boost attendance and call quality. Defined and reviewed expectations, removed poor performers, and rewarded top producers to increase operational efficiency

EDUCATION

Florida international university (Miami, FL)

Master’s in International Business July 2019

Study Abroad: India (New/Old Delhi, Cochin, Mumbai)

Member of Future Business Leader of America-Phi Beta Lambda

Florida Atlantic university (Davie, FL)

Bachelor of Arts in Psychology June 2016



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