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Manager Project

Chennai, Tamil Nadu, India
April 29, 2020

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Sandhya Anandaram

Email Id:

Surendra Court, Flat No:24

Mobile : +91-917*******

No 3: Bhimanna Mudali Street,

Alwarpet, Chennai-600018

Career Objective

Versatile & Solution focused Business Analyst, with good experience in managing software requirements of a project . Detail-oriented, methodical professional seeking Business Analyst /Project manager opportunities .

Expert Business Analysis background in capturing business requirements with cross-functional stakeholders. Successful track record delivering software solutions and process improvement using both Agile and Waterfall Methodologies.

Core competencies

Business Analysis

Analytical Problem solver

Effective communication

Cross functional co-ordination

Project Management

Project Life cycle management

Agile scrum practitioner

Business Process Modelling

Requirement Gathering & Analysis

Team building and mentorship

Conflict resolution and Negotiation

Change management

User Stories/Sprint planning

Professional summary

Over 4+ years of hands on experience as Business Analyst/IT project Manager

Adept at eliciting requirements through various elicitation techniques.

Analyse client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis

Adept at BPMN, developed process flow diagrams to define and improve business processes

Developed Business requirement documents and Functional specification documents.

Expert at narrating business requirements as user stories and use cases to the team.

Work closely with development teams, QA teams, and project management teams and contribute to the overall success of the project

Identification and management of any risk or issues which may be noted during the project’s life span

Apply agile project management methodologies and reporting practices in line with IT project guidelines and principles, to ensure timely and effective delivery of projects

Evaluate the effectiveness and efficiency of existing processes/systems and propose new solutions to enhance current business processes, operations, and information process flows

Over 4+ years industry experience in the area of Agile Software Testing (Manual and Automation) with a solid understanding of Test Planning, Test Design, Test Execution and Defect Reporting & Tracking.

Tools & Expertise

BizAgi Process Modeller

MS Excel for PM templates

Jira,Taiga & Trello & Taiga

Conducting requirement elicitation sessions & user story

Documenting functional and non-functional requirements

Creating application Prototypes and rough mock-ups

Creating graphical representations of complex business processes.

Project Delivery

Project Management

User stories & User flow documentation

Project life cycle management

Project Planning & Team coordination


Current Employer: Rage Communications Pvt. Ltd. From: 2012 – Till date

Designation : Business Analyst

Key Clients

Citibank - Australia

Unilever Food Solutions – ANZ

Jones Lang LaSalle UK

Citibank – Singapore



Weddings & Marigold

Regional Opportunities Australia


Key Projects

1.UFS- Food Collective E-Commerce

Client: Unilever Food Solutions - ANZ

Role: Business Analyst /Project Executive

Duration: 8 months and on going

Team Size: 12

Technology: Magento 2.2

UFS Food Collective is a B2B ecommerce website built on Magento Enterprise cloud environment. This platform helps the Hotels and Restaurants to place orders for UFS products with UFS distributors. The sales through this platform help the shops to earn loyalty points which are redeemed for gifts at the same time UFS donates a percentage value as cash to NGOs that help feed the needy.


Responsible for documenting requirements from client and produce Business requirements document

Interviewed the stakeholders and preparation of documents

Managed relationship with programmers and bridged communication between end users and development team

Involved in preparing Process Flow Diagrams

Clarified issues with developers during efforts to validate designs and functional specifications

Actively Participated in internal presentations

Conducted the project meetings successfully by coordinating all users, technical staff

Supported in QA testing

2.Non Personal Account Opening Tool:

Client :Citibank - Australia

Role: Business Analyst and Project Executive

Duration: 18 months [4 versions]

Team Size: 8

Technology: Salesforce Marketing Cloud, AngularJS 1.x

Citibank Australia wanted to develop a single tool which would be used as account opening application form for Trusts, Companies and SMSFs. This tool clubs 6 different paper based forms into a single online application form.


Engage client to gather software requirements/business rules, and ensure alignment with development teams.

Draft and maintain business requirements and align them with functional and technical requirements.

Responsible for documenting requirements

Produce user flow diagrams

Produce detailed requirements traceability matrix

Develop test plan and test cases

Execute test cases

Client co-ordination and delivery management for 2 releases as project coordinator

Facilitate monthly meetings with clients to document requirements and explore potential soluti

3.Citi Partners Portal:

Client :Citibank- Australia

Role: Business Analyst

Duration: 10 months, ongoing

Team Size: 8

Technology: Salesforce Marketing Cloud, AngularJS 4.0

Citi Partners Portal is an initiative by Citibank Australia to establish engagements with Australian businesses that in turn refer their elite clients/customers to Citibank. The objective here is to increase Citigold client numbers through networks like Migration Alliance agents and Business Partners


Sphere headed the requirement elicitation process and documenting requirements as BRD

Capture existing business flows and proposed flows as detailed Business Process Models compliant with BPMN 2.0

Produce detailed functional specification document

Produce detailed requirements traceability matrix

Test and certify the product meets client requirements

Produce detailed user manual& coordinated internally with developers

Analysing the Requirements.

Participating in the Test Plan, Test case preparation

Executing Test Cases and validating the functionality

Performing Functional Testing and Regression Testing

Coordinating with onsite team and other groups

Defects logging and updating reports

4.Master 2020-Citi ID


Citibank Indonesia& Mastercard

Role: Project Manager & Delivery head

Duration: 4 months, ongoing

Team Size: 9


Acted as project manager for Master2020 project to produce more than 200 regional HTML templates for Citi cards getting converted to Mastercard for the non-consent market and localise the assets for the region Indonesia

Handled end to end deliverables for the market. Collaborated well with internal and external stakeholders.

Coordinated with client on an everyday basis about the project milestone and day today tasks

Resourcefully devised solutions to issues that occurred.

Managed projects on timely basis thereby ensuring timescales and budget is met

Maintained overall control of the project schedule, ensured that appropriate resources are allocated .

Coordination and running of the business and gap analysis to track the risks and issues occurring.

Facilitated morning stand up meetings with the core team.

Previous Employment: Tata Consultancy Services Ltd.

Designation : Software Tester

Role : Software Tester

Key Result Areas

From: 2008 – 2009

JP Morgan Chase – Market Risk Indicator Market Data Extract Transform Load

This was a Conversion project aimed at converting the existing MRT Structure to a new model called Strategic Data Model (SDM) which is based on Oracle as database


Participating in the Test Plan, Test case preparation

Executing Test Cases and validating the functionality

Performing Functional Testing and Regression Testing

Test case generation


B.Tech ECE


Bachelor of Technology in Electronics and Communication with


Class XII

2004 State Board

R.S.K Hr Sec School; 96.00 %

Class X

2002 CBSE

R.S.K Hr Sec School; 85.00 %

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