Sandhya Anandaram
Email Id: adcz8e@r.postjobfree.com
Surendra Court, Flat No:24
Mobile : +91-917*******
No 3: Bhimanna Mudali Street,
Alwarpet, Chennai-600018
Career Objective
Versatile & Solution focused Business Analyst, with good experience in managing software requirements of a project . Detail-oriented, methodical professional seeking Business Analyst /Project manager opportunities .
Expert Business Analysis background in capturing business requirements with cross-functional stakeholders. Successful track record delivering software solutions and process improvement using both Agile and Waterfall Methodologies.
Core competencies
Business Analysis
Analytical Problem solver
Effective communication
Cross functional co-ordination
Project Management
Project Life cycle management
Agile scrum practitioner
Business Process Modelling
Requirement Gathering & Analysis
Team building and mentorship
Conflict resolution and Negotiation
Change management
User Stories/Sprint planning
Professional summary
Over 4+ years of hands on experience as Business Analyst/IT project Manager
Adept at eliciting requirements through various elicitation techniques.
Analyse client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis
Adept at BPMN, developed process flow diagrams to define and improve business processes
Developed Business requirement documents and Functional specification documents.
Expert at narrating business requirements as user stories and use cases to the team.
Work closely with development teams, QA teams, and project management teams and contribute to the overall success of the project
Identification and management of any risk or issues which may be noted during the project’s life span
Apply agile project management methodologies and reporting practices in line with IT project guidelines and principles, to ensure timely and effective delivery of projects
Evaluate the effectiveness and efficiency of existing processes/systems and propose new solutions to enhance current business processes, operations, and information process flows
Over 4+ years industry experience in the area of Agile Software Testing (Manual and Automation) with a solid understanding of Test Planning, Test Design, Test Execution and Defect Reporting & Tracking.
Tools & Expertise
BizAgi Process Modeller
MS Excel for PM templates
Jira,Taiga & Trello & Taiga
Conducting requirement elicitation sessions & user story
Documenting functional and non-functional requirements
Creating application Prototypes and rough mock-ups
Creating graphical representations of complex business processes.
Project Delivery
Project Management
User stories & User flow documentation
Project life cycle management
Project Planning & Team coordination
Experience
Current Employer: Rage Communications Pvt. Ltd. From: 2012 – Till date
Designation : Business Analyst
Key Clients
Citibank - Australia
Unilever Food Solutions – ANZ
Jones Lang LaSalle UK
Citibank – Singapore
Citibank-Indonesia
Mastercard-SG
Weddings & Marigold
Regional Opportunities Australia
AMP AU
Key Projects
1.UFS- Food Collective E-Commerce
Client: Unilever Food Solutions - ANZ
Role: Business Analyst /Project Executive
Duration: 8 months and on going
Team Size: 12
Technology: Magento 2.2
UFS Food Collective is a B2B ecommerce website built on Magento Enterprise cloud environment. This platform helps the Hotels and Restaurants to place orders for UFS products with UFS distributors. The sales through this platform help the shops to earn loyalty points which are redeemed for gifts at the same time UFS donates a percentage value as cash to NGOs that help feed the needy.
Responsibilities
Responsible for documenting requirements from client and produce Business requirements document
Interviewed the stakeholders and preparation of documents
Managed relationship with programmers and bridged communication between end users and development team
Involved in preparing Process Flow Diagrams
Clarified issues with developers during efforts to validate designs and functional specifications
Actively Participated in internal presentations
Conducted the project meetings successfully by coordinating all users, technical staff
Supported in QA testing
2.Non Personal Account Opening Tool:
Client :Citibank - Australia
Role: Business Analyst and Project Executive
Duration: 18 months [4 versions]
Team Size: 8
Technology: Salesforce Marketing Cloud, AngularJS 1.x
Citibank Australia wanted to develop a single tool which would be used as account opening application form for Trusts, Companies and SMSFs. This tool clubs 6 different paper based forms into a single online application form.
Responsibilities
Engage client to gather software requirements/business rules, and ensure alignment with development teams.
Draft and maintain business requirements and align them with functional and technical requirements.
Responsible for documenting requirements
Produce user flow diagrams
Produce detailed requirements traceability matrix
Develop test plan and test cases
Execute test cases
Client co-ordination and delivery management for 2 releases as project coordinator
Facilitate monthly meetings with clients to document requirements and explore potential soluti
3.Citi Partners Portal:
Client :Citibank- Australia
Role: Business Analyst
Duration: 10 months, ongoing
Team Size: 8
Technology: Salesforce Marketing Cloud, AngularJS 4.0
Citi Partners Portal is an initiative by Citibank Australia to establish engagements with Australian businesses that in turn refer their elite clients/customers to Citibank. The objective here is to increase Citigold client numbers through networks like Migration Alliance agents and Business Partners
Responsibilities
Sphere headed the requirement elicitation process and documenting requirements as BRD
Capture existing business flows and proposed flows as detailed Business Process Models compliant with BPMN 2.0
Produce detailed functional specification document
Produce detailed requirements traceability matrix
Test and certify the product meets client requirements
Produce detailed user manual& coordinated internally with developers
Analysing the Requirements.
Participating in the Test Plan, Test case preparation
Executing Test Cases and validating the functionality
Performing Functional Testing and Regression Testing
Coordinating with onsite team and other groups
Defects logging and updating reports
4.Master 2020-Citi ID
Client:
Citibank Indonesia& Mastercard
Role: Project Manager & Delivery head
Duration: 4 months, ongoing
Team Size: 9
Responsibilities
Acted as project manager for Master2020 project to produce more than 200 regional HTML templates for Citi cards getting converted to Mastercard for the non-consent market and localise the assets for the region Indonesia
Handled end to end deliverables for the market. Collaborated well with internal and external stakeholders.
Coordinated with client on an everyday basis about the project milestone and day today tasks
Resourcefully devised solutions to issues that occurred.
Managed projects on timely basis thereby ensuring timescales and budget is met
Maintained overall control of the project schedule, ensured that appropriate resources are allocated .
Coordination and running of the business and gap analysis to track the risks and issues occurring.
Facilitated morning stand up meetings with the core team.
Previous Employment: Tata Consultancy Services Ltd.
Designation : Software Tester
Role : Software Tester
Key Result Areas
From: 2008 – 2009
JP Morgan Chase – Market Risk Indicator Market Data Extract Transform Load
This was a Conversion project aimed at converting the existing MRT Structure to a new model called Strategic Data Model (SDM) which is based on Oracle as database
Responsibilities
Participating in the Test Plan, Test case preparation
Executing Test Cases and validating the functionality
Performing Functional Testing and Regression Testing
Test case generation
Education
B.Tech ECE
2004-2008
Bachelor of Technology in Electronics and Communication with
CGPA 7.6 from SASTRA UNIVERSITY
Class XII
2004 State Board
R.S.K Hr Sec School; 96.00 %
Class X
2002 CBSE
R.S.K Hr Sec School; 85.00 %