Current Location: Scottsdale, AZ

Ritu Singh Thakur

SUMMARY:

●6.5 years of experience in Software Quality Assurance Analyst. Strong understanding of various phases of software development life cycles and has ability to understand the business model and client requirements.

●Good experience in testing SOA, waterfall and Agile environments.

●Have good experience in testing the web services by using SOAP UI.

●Have good experience in testing the web based testing and ETL testing by using Oracle and MySQL Database

●Have good experience in creating test data and to verify the test conditions and test cases.

●Worked in second line production support to fix the data correction issues in SQL by directly interacting with various clients.

●Experienced in User Acceptance Testing.

●Have experience in Analysis of Software Requirement Specifications and development of Test Scripts, Test scenarios, Test Cases based on the Requirement Specifications.

●Involved in all phases of testing such as Smoke Test, Functional Testing, Integration Testing, System Testing, Regression Testing, Security Testing, UAT and ad-hoc Testing.

●Executed Test scenarios and business process test cases to verify the design and functionality of applications as per user requirements

●Have good experience in preparation of TRM (Traceability Matrix), Release/ Defect Matrices.

●Good knowledge on SDLC, Test Life cycle, Test methodologies like Agile & Scrum.

●Held the lead position for Application Support Team and contributed knowledge to my team members.

●Worked with various clients to resolve business impact data correction issues in backend.

●Excellent interpersonal, communication and presentation skills.

EDUCATION: Bachelors in Chemical Engineering, Pandit Ravishankar Shukla University

TECHNICAL SKILLS:

Testing Tools

●Test Director 8.0

●Quality Center 8.2/10.0

●Jenkins

Languages

●SQL*Plus

●VB, .Net

●XML/HTML

Database Technologies

●MS Access

●Oracle 8i/9i

Oracle SQL developer 1.1.3

●MS SQL Server 2000/2005

Operating Systems

●Windows 2003/2000/XP

●UNIX

●Ubuntu

PROFESSIONAL EXPERIENCE:

HCL (Offshore) Aug 14 – Jun 16

Project: Alcatel-Lucent 9353 Wireless Management System

Technical Lead

The Alcatel-Lucent 9353 Wireless Management System (9353 WMS) enables network administrators to manage Alcatel-Lucent W-CDMA/HSPA access network equipment and additionally, some ATM-based infrastructure. This system is carrier-grade, and can be combined with other wireless-aware specialized applications for example the Alcatel-Lucent 9352 WPS and the Alcatel-Lucent 9359 NPO.

Responsibilities:

●Involved in creation of detailed test plan and test cases from the Business Requirements Document.

●Involved in creation of test data by using the Business Requirement Document.

●Involved in CI testing to test the build and creation of database.

●Involved in UAT of the Application by providing users with test cases and scenarios and guiding them during the testing process.

●Involved in loading of data into database through UNIX.

●Involved in testing of source and target data base count by using the SQL queries.

●Involved in preparation of weekly status reports and status meetings.

●Logged defects in defect tracking tool.

●Develop, execute and manage manual test cases.

●Manage a team of test technicians in their daily duties.

●Revise current test cases to reflect changes made to the Test Plan documentation for new functionality and performance issues..

●Managed User Guides, Jenkins and Online Help testing.

●Involved in feature external specification documents, installation/Upgradation and admin manuals documents review.

●Very strong in writing test specification documents for features.

●Complete responsibility of all CI Activities.

●Conducted User acceptance testing to ensure that developed system satisfied the needs of business clients as specified in the functional requirements.

Alcatel-Lucent (Offshore) Aug 11 – July 14

Omnivista 8770

Lead Engineer

The Alcatel-Lucent OmniVista 4760 and 8770 Network Management System called (Omni VistA 8770)

is a set of management applications which provides centralized management for network PCXs such

as OmniPCX Enterprises(OXE) and Open Touch(OT). The OmniVista 8770, built on client-server architecture,

runs on a Windows platform.

The Unified User Management application is part of the Alcatel-Lucent OmniVista 8770.

Network Management System This application allows to simplify user configuration. It provides access to parameters allowing to:

- Configure users from one single interface. This avoids having to configure users in several distinct interfaces, such as PCX, technical directory and company directory of Alcatel-Lucent OmniVista 8770 Network Management System. Directories and PCX are automatically updated with the user data configured in the UUM application.

Responsibilities:

●Worked as Lead Engineer and contributed the product knowledge among the team members.

●Involved in customer support to analyze issues in backend by interacting directly with clients.

●Written Test cases for requirements for enhancements

●Written test scenarios and documented the test result as they are executed.

●Performed User Interface Testing, Integration Testing, System Testing & UAT.

●Logging and keeping in track of defects.

●Responsibilities of validation testing activities on OmniVista8770 feature Unified User Management in R1.0.and R1.1.

●Involved in OmniVista8770 Functional, Regression and Performance testing activities.

●Involved in Installation/ Uninstallation of OmniVista 8770 server and Client software installation in various releases.

●Involved regression testing on 8770 Features like Configuration, Device Management, Company Directory, Alarm, Topology, Accounting, Reports, OXE configuration, OT Configuration, web client, remote client and 8770 Maintenance.

●Involved in feature external specification documents, installation/upgradation and admin manuals documents review.

●Very strong in writing test specification documents for features.

●Involved in Automation Test Plan Preparation.

●Test Scripts generated using QTP.

●Performed Database Testing using SQL queries in order to check the Data Validation and Data Integrity.

Environment: C#.Net, .Net Framework, SQL Server2005/2008, Windows 2000/XP, MS Visual Studio 2005/2008.

Alcatel-Lucent (offshore) Feb 10 – Aug 11

Client: Reliance

Software Test Engineer

EVDO (Evolution Data Optimization) is a web based software developed in Linux, Ruby and ROR.

This has to provide high speed data service for traditional wide area wireless users by creating a physical path

between receiving and sending data. And software has to track its performance data and displayed through

HTML tables on hourly basis.

Main aim of this project is testing the functionality of the all modules manually and validating the data in

backend.

Responsibilities:

●Worked as a Software Test Engineer and involved in creation of Test plans, Test Strategy & Test Scenarios and Test Scripts by using the mapping documents.

●Involved in gathering, analysis of requirements and review meetings.

●Worked closely with the developers on review and resolution of issues.

●Involved in testing the data in backend by using the joins.

●Prepared traceability matrix.

●Involved in finding the root cause analysis of identified defects.

●Logging the bugs into defect tracking tool.

●Prepared status report and send them to managers on weekly basis.

●Involved in the defect tracking meetings.

●Implemented the QA process to the new QA team.

●Involved in code review and bug review meetings.

●Involved in User Acceptance Testing.

Environment: Ruby ROR, Quality Center 9.0, QTP 10.0, Windows XP, UNIX

Alcatel-Lucent

Client: Relience Feb 10 – July 11

Software Engineer

Project GSMART

This is web based software developed in C++, Ruby and ROR. Using this software user can view network details over a LAN using web based UIs. Performance management tools which shows network health on daily and hourly basis. The information is displayed in HTML tables and also in a GIS based tool which shows details on GE Plugin in web browser.

Responsibilities:

●Involved in creation of detailed test plan and test cases from the Business Requirements Document.

●Involved in creation of test data by using the Business Requirement Document.

●Involved in white box testing to test the maps.

●Importing the maps to Informatica and extracting the data by running the sessions.

●Involved in validation of transformations, aggregations and look ups.

●Involved in loading of data into database through UNIX.

●Involved in validation of XMLs and HTML.

●Written several complex SQL queries for validating the migrated data.

●Checked the performance of the SQL server by loading huge amount of data.

Environment: Java Script, Quality Center 9.0, Oracle 9i, UNIX.

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