Sr. Quality Engineer offering 27 years of experience in quality engineering, lean manufacturing and product/process design product compliance RoHS/REACH. I have provided expertise in production quality, supplier quality, quality and environmental system to proactively address problems and improve product quality, manufacturing flow, customer satisfaction and bottom-line results. In addition, I have 7 years of Management experience leading the Quality Engineering and Quality Control departments. EXPERTISE
Six Sigma & ISO Leadership
Lean Manufacturing Operations
Lean Quality Tools (FMEA, Pareto Charts, Fishbone Diagrams, Six Sigma 5S, 8D Methodology)
Finite Element Analysis (FEA)
Geometric Dimensioning and Tolerancing (GD&T)
Process Development & Improvement
Scrap Reduction & Output Increase
Statistical Process Controls (SPC)
Quality / Environmental Auditing
Product Compliance RoHS REACH
Bilingual / Bicultural – Spanish
HARTWELL CORPORATION, Placentia, California
– Producers of aerospace latches and latching systems for commercial and military aircraft applications Sr. Quality Engineer – (Sept 2015 – May 2019)
Quality Initiatives and Results:
Led ISO9001 internal audits and customer/regulatory audits.
Managed Product Compliance data collection, analysis, and reporting of production quality statistics.
Flow down and established process and procedures related to the customer requirements
Customer quality engineer support, nonconforming material corrective action response, interpretation and implementation of customer quality requirements.
Responsible for the Nonconforming Material Review process to assure nonconforming material is dispositioned and processed.
Participated in design review and new product introduction AVAGO TECHNOLOGIES, Costa Mesa, California
– Producers network connectivity hardware/software. Sr. Quality Engineer / Product Compliance Manager – (Aug 2011 – Sept 2015) Quality Initiatives and Results:
Led ISO9001 recertification effort which was granted on first attempt.
Led ISO14001 certification and recertification effort which was granted on first attempt.
Managed Product Compliance data collection, analysis, and reporting of EU RoHS/RoHS2, REACH, California Prop 65, and Conflict Minerals to ensure 100% compliance to EU Regulations and Directives.
Established process and procedures related to the Product Compliance program including developing and submitting the Security Exchange Commission (SEC) Form SD which resulted in SEC acceptance.
Liaised between design, manufacturing and executive teams as a contributor to development of frameless glass showers product. Ensured product manufacturability, robust design, compliance with regulatory requirements and transition from prototype to production ($525K in sales in 2011).
Incorporated 8D Corrective Action methodologies to solve a range of design and manufacturing problems.
Managed the Process Change Notification program when product, process or component changes occur resulting in customer acceptance of proposed changes. William Aviles Resume 714-***-**** Page 2
ITT INTERCONNECT SOLUTIONS, Santa Ana, California
– Producers of interconnect products across the Military/Aerospace and Commercial Sr. Quality Engineer – (Oct 2010 – Aug 2011)
Quality Initiatives and Results:
Managed the maintenance & upgrade to AS9100 Revision C resulting and served as the Management Representative resulting in recertification
Member of the New Product Introduction team emphasizing on the implementation of internal and customer quality requirement including quality planning and issue resolution.
Develop, implement, and track key quality metrics and implemented corrective action resulting in a 75% quality improvement across production and customer satisfaction.
Assigned as Quality Assurance liaison for The Boeing Aircraft Company improving relationship through effective corrective action initiatives resulting in obtaining numbers awards.
Responsible for the Nonconforming Material Review process to assure nonconforming material is dispositioned and processed resulting in a 50% turn-around-time. SPERIAN RESPIRATORY PROTECTION (NOW HONEYWELL), Santa Ana, California
– Producers of Respiratory Equipment for Firefighters Quality Assurance Manager – (July 2008 to Oct 2010) Quality Initiatives and Results:
Managed an effective team of 14 Inspectors providing quality improvement direction and assistance in developing quality policies and procedures.
Served as Company Management Representative for third party regulatory agencies and as such, responsible for assuring Sperian’s Quality System is in compliance with quality system standards.
Manage the company’s internal quality auditing system to assure continued compliance to all applicable standards.
Oversee the Nonconforming Material Review process to assure nonconforming material is dispositioned resulting in a 40% reduction in receiving inspection and production rejections.
ISO 9000/AS9100 Program Manager / Management Representative (Registration and Sustaining)
Generate monthly reports on QA functions for top management.
Generate inspection test criteria including quality plans, inspections instructions, and quality metrics and testing equipment.
GKN AEROSPACE TRANSPARENCY SYSTEMS, Garden Grove, California
– Producers of Aerospace Transparencies (Windshield, Cabin Windows and Bullet Resistant Glass) Quality Assurance Manager – (October 2003 to July 2008) Quality Initiatives and Results:
Managed an effective team of 8 Quality Engineers and 26 Inspectors providing direction and assistance in developing Quality Engineering and Inspection skills.
Promoted quality achievement and performance improvement throughout the organization using Six Sigma and Lean Manufacturing methodology resulting in a 45% reduction in waste and annual savings of over $300,000
Primary interface for Boeing Procurement Quality Assurance for coordination of product and quality system audits, review of contract quality requirements, and maintain internal quality metric for continuous improvement activities and customer reporting
Lead Quality Engineering Team in the coordination and implementation of corrective and preventive action resulting in near perfect quality rating from our customers SEAGATE REMOVABLE STORAGE SOLUTION, Costa Mesa, California
– Producers of Backup Tape Drives
Sr. Quality Assurance Engineer – (February 1997 to October 2003) William Aviles Resume 714-***-**** Page 3
FUJITSU BUSINESS COMMUNICATION SYSTEMS, Anaheim, California
– Producers of Telecommunication Systems
Quality Assurance Engineer – (March 1989 to January 1997) MILITARY EXPERIENCE
United States Army (1979 – 1983) – Combat Engineer 1210B EDUCATION & CREDENTIALS
HOPE INTERNATIONAL UNIVERSITY – Fullerton, California Masters of Business Administration – 5/2005
PACIFIC CHRISTIAN COLLEGE – Fullerton, California
B.Sc., Organizational Management – 5/2004
CHAFFEY COLLEGE – Rancho Cucamonga, California
A.S., (Triple Major) Management, Supervision, and Quality Control – 6/1998 CHAFFEY COLLEGE – Rancho Cucamonga, California
Certificate in Management, Supervision, and Quality Control – 6/1998 MOTOROLA UNIVERSITY – San Jose, California
Certificate in Motorola’s Quality System Review – 2/1996 CRANE AND ASSOCIATES – Anaheim, California
Certificate in ISO 9000/AS 9100 Internal Auditing – 2/2011 PERRY JOHNSON INC., – Southfield, Michigan
Certificate in ISO 9000 Lead Assessor and Internal Auditor – 2/2011 BRITISH STANDARDS INSTITUTE (BSI) – Southfield, Michigan Certificate in ISO 14001 Lead Assessors and Internal Auditor – 3/2012