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Resources Insurance

Villa Rica, GA
April 28, 2020

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Michelle Butler

*** ********* ******; Villa Rica, GA 30180

Cell: 770-***-**** /

Professional Overview

Highly competent and dependable professional with a track record of imparting knowledge. An excellent communicator who has strong speaking, writing, research and analytical skills. Highly competent in assessing and evaluating the performances and implementing need based lesson plans to address the weak areas. Recognized for prioritizing and completing tasks in a timely manner.

Core Qualifications

Innovative thinker

Engaging public speaker

Learning Strategies

Personable and approachable

Inspiring lecturer

A clear communicator both orally and written

Able to teach with ample real-world experience

Able to show confidence teaching and presenting to a class

Technologically savvy: can utilize email, different online learning systems and other ways to communicate with students

Passionate about specific academic fields and education in general

Effective counseling and therapy techniques


Doctorate of Education; Traumatology-

Liberty University-Lynchburg, VA(USA)

Master of Science; Family Counseling and Therapy – 2016

Liberty University – Lynchburg, VA (USA)

Bachelor of Science; Sociology – 2014

University of West Georgia – Carrollton, GA (USA)

Associate Degree; Early Childhood Education-1998

West Central Technical College – Douglasville, GA (USA)


August 2016-

Phoenix Resource Counseling Center- Carrollton, GA

Utilized cognitive behavioral therapeutic approach.

Maintained patient confidentiality.

Assessed and evaluated clients informed by DSM-V diagnostic criteria.

Conducted individualized therapy sessions with clients.

Met with clients both individually and in group therapy sessions.

Provided counseling using cognitive behavioral therapy.

Completed individualized assessments and diagnoses.

Assisted clients with recognizing behavior patterns and working on cognitive shifts.

Collaborated with psychiatrists.

Play therapy and other therapeutic approaches with clients

September 2014 - February 2016

Department of Family and Children Services Douglasville, GA

Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what are required to meet their needs

Maintain case history records and prepare reports

Attend court hearings and collaborate with court system

Refer clients to community resources for services such as jobs, legal aide, housing, medical treatment, and provide concrete information, such as where to go and how to apply.

Attend workshops, training seminars and collaborate with community resources

Maintain client files with SHINE system

November 2010 - June 2013

Southwire Company (Carrollton, GA) - Human Resources (Insurance)

Process paperwork for new employees and entering employee information into the companies data system

Explain and research benefit policies and procedures for employees

Appeal insurance decisions on behalf of the employees

Compile statistical reports, statements & summaries related to pay and benefit accounts for the various departments

Attend meetings and trainings necessary for professional development as required by the agency or its funding sources

Collaborate with outside resources to address needs for companies’ employees

Attend and participate in community meetings and groups

Utilized Power Point presentations to educate employees on benefits and other important information pertaining to their employment

Fellowships & Awards

Certified Community Trauma Professional

Certified Family Trauma Professional

Certificate in Child Parent Psychotherapy

Various trainings in trauma and attachment

Membership / Scholarly Societies

American Sociological Association Member

American Psychological Association

PESI member

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