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Administrative Assistant Customer Service

Location:
Torrance, CA, 90501
Posted:
April 28, 2020

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Resume:

LOUISE E. LOPES

323-***-****

Torrance, CA *****

adcz29@r.postjobfree.com

Tuesday, April 27th, 2020

Hi,

I am writing this letter in response to your recruitment advertisement in Glassdoor dated on 04/24/2020 for the position of Secretary I am highly interested in the position as my qualifications and job records meet your job requirements effectively. My previous job experiences gave me an explicit insight into the field of Secretary.

I am skilled in customer service, possess a knowledge of English language, and is endowed with good reasoning administrative skills.

I will endeavor to perform to my utmost capacity at your enterprise and will prove to be a successful employee. My latest resume has been attached herewith. Thanking you for going through my application and expecting to meet you soon.

Sincerely

Louise Lopes

LOUISE E. LOPES

323-***-****

Torrance, CA 90501

adcz29@r.postjobfree.com

PROFESSIONAL OBJECTIVE

A position with an organization providing the opportunity to contribute by utilizing experience and capabilities in Administrative Assistant.

EXPERIENCE

SUNRISE OF SANTA MONICA, CA 90404 - Phone 310-***-****

Part Time Front Desk Receptionist/Concierge November 2019 to Present

Responsibilities : Answering incoming calls, directing all calls to the appropriate department, greeting guests and family members, handling special request, handling check-in and check-out, providing information to guests and family members, assigning rooms and dispensing guests room keys, handling and sorting mails, helping activities coordinator for special events, keeping the reception and bistro areas clean, neat for guests and family members, operating computer with Microsoft Word, Outlook for emails, using copy, fax and scanner machine.

FREIGHT CONNECTION Redondo Beach, CA 90277 - Phone 310-***-****

Office Assistant February 2018 to October 2019

Responsibilities : Tracking shipment, running errands for Owner, writing up orders for shipment, filing orders and invoices, receiving and sorting invoices, providing customer service by phone and email, sorting and delivering all mail to specified work area, operating computer with Microsoft Word, Outlook for emails, using copy, fax and scanner machine.

CHURCH CITY OF REFUGE Gardena, CA 90248 - Phone 310-***-****

Volunteer February 2009 to December 2011

Responsibilities : Visiting families in need. Distributing meals for homeless, families in need. Helping spiritually, socially and faithfully young people in addiction of drug, alcohol.

MEDICAL SUPPLY COMPANY Paris, France

Manager January 2005 to December 2008

Responsibilities : Assisted numerous clients on a daily basis. Coordinated multiple projects. Greeted the public in a positive and professional manner. Resolved problems and complaints. Prepared correspondence. Maintained files and records. Performed computer Microsoft Word, Excel, Outlook Express for E-mail, PowerPoint. Processed mail. Used copy and fax machines, scanner. Reorganized filing system to improve efficiency.

DUTY FREE SHOP, AIRPORT INTERNATIONAL CHARLES DE GAULLE Paris, France

Administrative Assistant September 2000 to December 2004

Responsibilities : Answered multi-line phones. Handled heavy phone traffic. Provided extensive customer service by phone. Ordered luxury items. Followed up purchases, sales. Received and sorted invoices. Processed mail. Operated computer with Microsoft Word, Excel, PowerPoint, Outlook Express for E-mail. Used copy and fax machines, scanner.

LANGUAGES

French spoken, read, written fluently

English spoken. read, written fluently

EDUCATION

Institution Immaculee Conception, Paris, France

Graduated Senior High School Diploma/GED

College Saint Michel, Paris, France

Associate Degree as a Personal Assistant

Casa Loma College, Hawthorne, California

Medical Assistant Diploma

Los Angeles Trade Center, Los Angeles, California

Nursing Assistant Diploma

KEYWORDS

Administrative/personal assistant/clerk, front office, receptionist, secretary, office setup, ordering, filing, sorting and delivering all mail to specified work area, writing orders and correspondence, typing 35 wpm, multi-line phones, screening, greeting, appointment scheduling, public relations, customer service, customer satisfaction, sales associate, CPR/AED and First Aid certificates.

SUMMARY OF QUALIFICATIONS

ADMINISTRATIVE ASSISTANT

Coordinating multiple office tasks. Writing correspondence. Ordering office supplies. Creating and maintaining filing systems. Using copier and fax machines, scanner. Using various software application : Microsoft Word, Microsoft Internet Explorer, Microsoft Excel, PowerPoint, Outlook Express for E-mail.

RECEPTION/PUBLIC RELATION

Answering multi-line phones. Screening and directing calls. Scheduling appointments. Greeting customers and the public. Projecting a courteous and professional public image. Ensuring customer satisfaction.

I have my own car, insured and bonded.



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