Ryan C. Hager
Skills & Abilities
oLead a “best in class” project for the UA Business college consisting of six members, focusing on time management and cooperation
oPast four part time jobs have resulted in being given leadership responsibilities within one month of hire.
oEffectively oversaw employees and management team. Creating an efficient and independent operation.
oCoordinated the opening and closing of retail storefront, improving appearance and meeting customer expectations for peak service times.
oInvented and spearheaded employee task board resulting in improved communication and efficiency in completing all necessary tasks.
oCohesively worked with employees and fellow management to ensure all shift hours were fully staffed.
oReadily volunteered to cover shifts for absences and/or emergency situations.
Analysis &Problem Solving
oForecasted and ran financial estimates for app development project at the University of Alabama
oCollaborated effectively with fellow employees to create a “low inventory” board which improved communications with management team and resulted in less out of stock items.
oCrafted product placement strategies resulting in better appearance, increased point of sale, and customer satisfaction due to the greater variety and quality of products.
oPlanned and coordinated group meetings for app development, focusing on meeting time based objectives
oInitiated communication between front-line employees and management ensuring on-going understanding of guest needs and requests, resulting in improved customer satisfaction and retention.
oAdvocated for both employee and management needs that ensured smooth operation.
oAuthored effective solutions to management that improved customer retention and social media marketing.
oRefined local operation’s social media to market on multiple social platforms.
oMultiple years of experience using Microsoft Office, Excel, WPS Office, and Google Sheets.
Team Lead, Smoothie King, Tuscaloosa, Al July 2019- Present
Manager, Baked Bear, Tuscaloosa, Al February 2019- June 27 2019
Team Lead, O’Henrys Coffee Shop, Tuscaloosa, AL April 2018-January 2019
Groundskeeper, Fox Valley Technical College, Appleton, WI May 2017-August 2017.
Education: University of Alabama, BS-Finance, Specializing in Investment Management, May 2020