HIGHLIGHTS OF QUALIFICATIONS
Exemplary customer service, team player mindset and exceptional Data-handling accuracy.
Record of dedication and dependability reinforced by consistent “exceeds an expectation” ratings on performance reviews and multiple “Best consultant of the season” awards.
Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers.
AREAS OF EXPERTISE
Training/ Public speaking
Customer Service Excellence
Excellent Customer follow
MS Word and Excel
Immigration Consultant 2017 – 2019
Eduwalt Concierge, Lagos, Nigeria.
Increased sales and surpassed quota by following up on client via emails, text messages and phone calls there by presenting myself as reliable and trustworthy
Successfully convinced many customers to key into our services. Solved dilemmas about sales, discounts etc.
Effectively remained personable during rush hours, long days and late-night closings. Earned lots of referred customers.
Served as personal guide aid to many clients simultaneously by starting, maintaining multiple follow ups and updates on application.
Efficiently resolved cases of objection or doubts by making myself available to the clients as often as possible.
Administrative Manager 2019 – till date
Stockbridge college, Lagos, Nigeria.
handling relations with parents, students, employers, and the community
training, supervising, and motivating faculty including teachers and auxiliary staff, drafting and interpreting regulations and dealing with queries and complaints procedures
assisting with recruitment, public or alumni relations and marketing activities, managing budgets and ensuring financial systems are followed
providing administrative support to an academic team of lecturers, tutors or teachers, organizing and facilitating a variety of educational or social activities, managing student services such as guidance programs
purchasing goods and equipment, as required, and processing invoices
liaising with partner companies for sponsorship of certain programs like debate and talent shows, other schools, external agencies, government departments and prospective students
Named “Best Immigration consultant of the year” at my initial place of work in recognition of excellent job performance and dedication to customer service.
Commended by supervisors for flexibility in changing work hours when asked, often filling in for absent employees during scheduled days off.
B.Sc. Degree in Computer Science 2016
Samuel Adegboyega University, Ogwa, Edo State Nigeria
(Equivalent to a Bachelor’s in Computer Science, as determined by World Education Services, Toronto, ON)
Stockbridge Secondary School 2011
Lagos state, Nigeria
Secondary School Leaving Certificate (SSCE)
(Equivalent to a High School Degree, as determined by World Education Services, Toronto, ON)
I AM IMMIGRATION READY: International English Language Test and Educational Credential Assessment for Canada Done.