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Event Marketing, Customer service, Call Center, Shift supervisor

Location:
Atlanta, GA
Posted:
April 26, 2020

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Resume:

Nekeshia Nelson

**** ******** ***

Jonesboro, GA 30326

Phone: 404-***-****

E-Mail: adcyz0@r.postjobfree.com

PROFESSIONAL SUMMARY

Efficient and strategic Brand

Ambassador with excellent problem

solving skills.

Organized, efficient and always willing to go the extra mile for on-time content delivery.

Experienced marketing

professional who consistently

delivers high-quality and results-focused

marketing content. In-depth

knowledge of social media marketing with

expertise in identifying emerging

market trends.

Skills

Creative and innovative

Social media engagement

Natural leader

Persuasive

Strong time management

Organized

Special events

Direct marketing campaigns

Internet marketing

Promotions and contests

Public relations

Customer Service

WORK HISTORY

April 2012 to January 2013

M2W Inc. Texas, New York

Brand Ambassador

Product promoting by face to face

interaction.

Event hosting and integrated consumer interactions Targeted consumers by a multi-pronged

and comprehensive marketing

strategy.

Practiced effective messaging

using language, graphics and marketing

collateral.

December 2012 to Current

GC Marketing New York, NY

Brand ambassador

Practiced effective messaging

using language, graphics and marketing

collateral.

September 2015 to Current

New Answernet Inc.

Morrow GA

Telecommunications Representative

Managed customer calls effectively

and efficiently in a complex, fast-paced

and challenging call center environment.

Referred unresolved customer

grievances to designated

departments for further investigation.

Acted professionally and patiently

when addressing negative customer

feedback.

Met or exceeded service and quality

standards every review period.

October 2012 to Current

A La Carte Marketing Lawrenceville, GA

Brand Ambassador

Tracked time spent on assignments

each day for productivity reporting.

Picked up incoming promotional materials and

delivered materials to designated locations.

Set up and hosted events focused on specific products, discounts or promotions.

Assess and document consumer feedback, foot traffic, grievances and participation.

EDUCATION

2003 South Hills high Fort Worth,

TX

High School Diploma



Contact this candidate