STEPHEN LESLY KRISHNASWAMI
Brampton, Ontario 647-***-**** firstname.lastname@example.org LinkedIn Profile
Performance-driven Solution Architect, Development Manager, BSS/OSS Consultant with experience in the international telecommunications and manufacturing industries. Led large scale projects including business transformation; architecture and solutions; systems integration and delivery; business intelligence and analytics; project/program management; IT service management. Creative/innovative professional with extensive complex project management experience from concept to implementation, End to End solution. Go to person for solutions, collaboration with project teams, architects and business owners. International collaborator, proven success in bringing diverse client groups together.
Client & Results Focused End-to-End Management Vendor Management ETL, Project Management
Agile Development Solution design Solution & Application Architecture Agile/SDLC Telecom BSS/OSS implementation.
Software: MS Office/ MS Project; Cobol; C; Pro*C; C+; PL/SQL; Focus Reporting; Perl; JIRA; SDLC/Agile project methodologies
Environment: HP-Unix, Solaris, Linux, SQL and Oracle
Comcast - Philadelphia, PA Feb 2019 to Present
Worked in agile development methodology
Gather requirements with Business stakeholders and leading solution build, story creation, Monitoring vendor’s development, testing and implementation.
Prepared End-to-End Solution architecture for new product features and integration with third party applications, Mediation and FICO Debt Manager.
Reviewed and approved vendor development team’s Solution and managed overall solution development till testing and Implementation with vendor and in-house development teams.
Supported Business Intelligence reporting teams on application data mapping to Datawarehouse data model (Kafka, MELD)
Features and User Story creation in Confluence/JIRA and reviewed with development teams for the new Features.
AMDOCS LTD. Brampton, Ontario Jun 2007 to May 2018
software development manager/ Solution manager
worked 11 years at Telecom client site Rogers Communications Inc, Brampton Ontario.
Managed and led a team of developers (5 to 8 persons) in analysis and re-creation of Telecom BSS software from the earliest stages of concept analysis through completion. Resulted in completion under budget and meeting or exceeding requirements.
Participated in Business planning, technical delivery discussion and Project documentation with cross application teams.
Monitored budget of multiple projects in multiple releases through careful assessment of resource usage and task management to ensure that budget spent is up to 10% less.
Managed, designed and lead a team through a business and digital transformation project. Worked with the client business stakeholders to develop specifications, conducted the analysis and implemented the project using Agile methodology. Met the client’s objectives.
Been part of the core team in IFRS financial project solution anaylisys and mapping financial data to IFRS system, led the development team to extract the data and feed to IFRS system.
Managed projects on BSS side with the integration on online charging integration.
Worked on OSS project for the integration of network data charging and monitoring with BSS systems charging.
Worked at technical architect level on integration of Amdocs Ensemble and CES 7.5 BSS integration.
Lead task force team to reduce the service level agreement in billing by 30%; bills rejection by 50%; provided periodic suggestions for continuous improvements.
Vendor management on the projects scope and deliverables.
Oversaw bug reports, ensured they were resolved within an adequate time frame to meet the service level agreements. Achieved 100% success rate.
Point of contact for all implementations of new billing software development projects for business stakeholders, onsite and offshore development teams. Required international expertise and engagement.
Leveraged appropriate resources from development centres based on specific project requirements.
Maintained quality-focused performance benchmarks and schedules when directing project teams. Trained and allocated tasks to new employees, contractors and client employees.
Lead government regulatory projects: IFRS, Taxation, including Native Indian exemptions, Telecom- wireless code of conduct
Managed complex projects including business transformation, system integration for One Bill digital transformation; wireless number portability; IFRS; infra and software upgrade; new Canadian wireless taxation; new federal wireless code of conduct and invoice redesign regulations.
AMDOCS LTD. Limassol, Cyprus Nov 2000 to Jun 2007
Managed a team of development and system testers in the technical upgrade project. Created, monitored and implemented detailed project plan including infrastructure activities.
Coordinated performance improvement projects, worked closely with the Israel database performance team and developers, monitored the progress of data layer tuning. Resulted in increased improvements against the service level agreement.
Lead the flash cut data migration project from legacy to new system. Resulted in low downtime during migration and high quality of data integration.
Led the team in the requirement analysis and implementation of complex projects like complex Discount application and US Taxation third party tool integration.
Review of requirements and solutions with onsite and clients; led the technical and test design reviews.
Resource planning and acquisition of resources.
Managed migration project of legacy systems, led the migration development team in development and testing. Tested and verified data extraction with small data, bill cycle population and full volume data testing.
COATS INDIA Bangalore, India May 1991 to Oct 2007
Designed and implemented a stock replenishment system for three manufacturing facilities to trigger production orders based on monthly sales forecast. Prioritized production orders based on the daily stock position at sales offices.
Designed and developed a material management system to provide aw material requirement against the pending production orders. Generation of periodic reports such as age wise pending purchase orders, stock position and remainders to suppliers on pending orders.
Designed WEB page design intranet sites to provide online production, dispatch and production capacity availability.
Developed raw material information systems to provide stock position and movements between production facilities. Automated end of day report generation on end of day stock, movements and consumption.
Master of Science, Applied Mathematics, Thiagarajar College of Engineering
Post Graduate Diploma, Systems Development, NIIT