Christine A Fluke

Plano, TX

(***) ***–****

940-***-****

SWIFT, Lancaster, TX

Driver CDL-A

August 19, 2019 – January 5, 2020

• Mentor Training with Dedicated Reefer Target Route

• Approve and submit daily Logs

• Complete Macros according to delivered task completed

• Conduct daily inspections of Truck / Trailer Pre & Post trip throughout the day to end of shift and report any problems or damage to management.

• Comply with all DOT rules and regulations.

• Daily assurance of Safety first.

• Communicate with office team on any issues throughout the day.

C. R. ENGLAND

Salt Lake City, UT

Driver CDL-A

May 2019 - August 2019

• Student Training for CDL – A

• Achieved Driver CDL – A license June

• Hired July 1

, 2019 Orientation

• Mentor Training

• Approve and submit daily Logs

• Complete Macros according to delivered task completed

• Conduct daily inspections of Truck / Trailer Pre & Post trip throughout the day to end of shift and report any problems or damage to management.

• Comply with all DOT rules and regulations.

• Daily assurance of Safety first.

• Communicate with office team on any issues throughout the day.

Professional Women's Massage & Spa- Frisco, TX

Owner/LMT

May 2015 to June 2019

• Perform consecutive 50, 80, 110-minute quality massage therapy sessions.

• Design and perform specific sessions based on the clients' individual needs.

• Promote and communicate the health / wellness benefits to the clients.

• Create an excellent experience for members / guests through a positive attitude.

• Evaluate and perform the best practice massage for the client.

• Adhere to local and state licensing laws and regulations.

• Techniques of Swedish, Deep Tissue massage and other various modalities.

• Customer Service oriented and able to communicate effectively with clients.

• Schedule to ensure coverage of shifts.

• Implement a training program, motivate and coach team members to achieve continuous

Improvement and operational excellence.

• Understand and promote the healing benefits of massage therapy and bodyworks.

• Generate new clientele though promoting member referrals and guest past programs.

• Groupon – Marketing & Sales \ Web design

US Associates/ United Universal- Plano, TX

Security Officer

September 2018 to March 2019

• Client - JP Morgan Chase - Corporate Site.

• Monitor up to 900 cameras on site. Regular task per post monitor 50 cameras while on duty.

• High alert with surrounding area for security of the property, assets, and employees.

• Worked both in Lobby's and Guard Shacks per assigned shift.

• Currently hold a valid guard card/license, as required by the state of Texas.

• CPR Certified through US Associates training.

• TOPS Security Clearance background checks and JP Morgan Chase background \ fingerprinting.

• Authorized to write tickets for parking violations.

AMAZON Corporation - Fort Worth, TX

August 2016 to March 2017

ROLE : ICQA

• Warehouse environment for Quality Control.

• Pulled and counted inventory as required by the Scanner Request.

• High production environment.

CVS Health - Richardson, TX

December 2011 to March 2016

IT Clinical Services Representative III - Con4guration Team (CPhT – Pharmacy Technician)

MedHOK UM Configuration - UM - Guidelines \ UM - Ad hoc Fax \ UM - Decision

Tree - Create Skip Logic and Assessment Rules

• Add Roles \ Link packages to Clients

• Responsible for configuring utilization management (UM) requirements into the prior

authorization MedHOK system.

• Responsible for the integrity of the prior authorization system use for Medicare Part

D Coverage Determinations and Appeals.

• PA Admin - Create Diagnosis Clusters \ Create Approval Logic

• Audit \ Testing

• Salesforce (SFDC)

• Letters - Mapping Letters \ CDRD Letters \ AOR Form \ RFI Letters \ RD form - Appeals \ RC Form - Maximus \ IRE

Letters \ CTM Letters - Ack, Resolution Letters \ Grievance Letters

Previous Role2: Clinical Services Rep I - Certified Pharmacy Technician (CPhT)

• Well organized with the ability to effectively and independently prioritize work

- Ownership and results driven

- Customer focused

- Strong Attention to detail

• Provided excellent organizational skills with a proven ability to follow-up on Internal /external tasks and issues.

• Exhibit a strong understanding of escalation processes and timing.

• Ability to multi-task and work with multiple internal and external partners

• Display an ability to solve practical problems dealing with several variables in order to obtain a specific end goal.

• Daily operations of RXCLAIMS (AS400), RECAP (TANDEM), & PEOPLESAFE

(QL) platforms to support all three inbound calls.

• PBM experience (Pharmacy Benefit Manager) - Mail Order

• Inbound\Outbound calls - physician's office, members, pharmacies

• Maintain complete, timely and accurate documentation of all approvals\denials, and transfer as appropriate with judgment

calls to pharmacist.

• Post-fix Overrides for corrections within all three platforms.

• Beta Testing for CAS Software - Version 20

• Front Desk Assistance - Security Badge \ Meeting Manager Reservations

Massage Envy - Frisco, TX

December 2013 to July 2015

Licensed Massage Therapist (LMT)

• Perform consecutive 50, 80, 110-minute quality massage therapy sessions.

• Design and perform specific sessions based on the clients' individual needs.

• Promote and communicate the health / wellness benefits to the clients' receivingmassage therapy on a regular basis.

• Create an excellent experience for members / guests through a professional attitude.

• Evaluate and perform the best practice massage for the client.

• Adhere to local and state licensing laws and regulations

• Techniques of Swedish, Deep Tissue massage and other various modalities.

• Customer Service oriented and able to communicate effectively with clients, clinic

management and sales staff.

• Understand and promote the healing benefits of massage therapy and bodyworks.

• Promote and achieve goals for Pre-booking, Enhancements, and Closure sales.

• Generate new clientele though promoting member referrals and guest past programs.

• Award received for most Closure Sales in the month of April-2015

• Recognized for most Enhancement Sales 2014 - 2015 (Continuous)

Certi4ed Pharmacy Technician (CPhT)

Wal-Mart (Pharmacy) - Irving, TX

November 2010 to December 2011

• Retail pharmacy experience - Filling, Drop off, Input, customer service

• Math skills / Strong attention to detail / Organizational skills / Connexus / Tasco / POS Systems

Sport Clips

August 2007 to November 2010

W. Plano/Carrollton (Various Locations in TX)

Experience: August 9, 2007-Nov 2010 & July 2011-October 11, 2013

Role: Licensed Cosmetologist TX& FL (Assistant Manager/Stylist Operator)

• 5 Point-Play / Greet Client - Check into Short Cuts computer system (POS)

• Consult Client- Implement Services

• Continuous Sales commission for selling retail since start date

• Determine staffing plans (Schedule), ensure coverage of shift, train, motivate and coach team

members to achieve continuous improvement and operational excellence. Assist stylist with following proper procedures, Night close out of POS system (Short-Cuts).

• Bi -Weekly Awards - Top Sales for Retail \ Back Bar \ Production Haircuts per hour

Senior Technical Analyst - Call Center Distribution - (Manufacture)

Oracle Corporation - Orlando, FL

August 1998 to May 2000

Support the Procurement activities of day-to-day business process functions used

under all versions of the Oracle Module. (Oracle Application versions 10.6, 10.7,11.0, 11i) ERP system

• Implement "Best Practices" for specifications according to business needs

• Responsible for Priority 1 issues of Oracle Purchasing Apps software(SAHARA - Strategic After-Hours Advanced Resolution Analysts Team)

• Converted Procurement business processes / best practices into system specifications.

• Provided 24X7 technical support in test & production operation environment

• Performed initial diagnosis of issues, analyze cause, resolve software application

problems, and escalations for production (down) systems

• Supervised and Managed Queue Issues of other employees - Evaluate, Coach & counsel, mentored and provided

feedback to others.

• Tar creation and resolution within a 72-hour timeframe.

• Collaborated with various functional departments to ensure timely and accurate

solutions for customer

• Oracle Purchasing applications Setup Configuration / Troubleshooting /

• Audit \ Testing

• Managed multiple complex ongoing projects within timeline deliverables.

• RFQ's, Quotations, Requisitions, Receipts, Purchase Orders (Changes),Notifications, Reports, Web Requisitions / Functional Knowledge

• Invoicing via A/P, Oracle Forms/Reports

• Workflow / EDI Issues / Output determination / trading partner setups

• Oracle "Boot Camp" Training with Junior DBA level knowledge (Oracle 8)

• Oracle Security - User Security Admin

• Requisition Import / Interface

• Functional Knowledge of MRP, INV, OE for Core Manufacturing

• Self Service Purchasing 4.0 (SSP 4.0) - Web Applications. Perform complex operational tasks that include monitoring of various types of applications used in a web infrastructure

OTHER TRUCKING JOBS

-K&B Transportation, Inc

South Sioux City, NE

3/3/20 - 3/25/20

-TRANS AM

Rockwall, TX

1/15/20 - 2/9/20

TIME OUT due to Coronavirus

STAY HOME, BE SAFE ORDER

3/28/2020 - 4/27/2020

--

Sent from myMail for Android

Contact this candidate