Sign in

Manager Customer Service

Bangalore, Karnataka, India
5 lakh pa
April 26, 2020

Contact this candidate





***/* ******* *****, *** Main, 6th

Cross,, Asha Township, Bileshivale,


Bengaluru, Karnataka, India

tel +919*********



Kurukshetra University

MBA 1996 – 1998

Masters degree in Operations & Project Management


- Excellent Organizational Skills : Time Management and Allocation of time by Project

- Strong English Grammar, word choice & Sentence Structure which is key to transcription as per guidelines provided

- Accurate Comprehension of Foreign accents for voice-to-text transcription

- Good Research skills developed over 15 yrs of Project Management and Trending Research on business topics

- 97% accuracy of transcription and good typing speed Experience

TESCO, Dell, Genpact

Bengaluru Sr Manager - Dotcom Trends 07/2000 – 11/2014 I have been on various Dotcom operations, Customer service and Reporting teams for over 15 years after my post-graduation. I have worked and managed Operations projects as an Individual Contributor as well as a Manager.

I am proficient in the English Language- American, British, Irish and Neutral And have excellent Grammar, Word choice and Sentence Structuring Skills. I have Collaborated with global ecommerce teams to generate and optimize international KPI reporting and analytics for strategic regions. Leverage partnerships with the operations team to develop validated reporting, utilizing consistent methodologies, for all segments and regions Freelancing Transcription Work

Bengaluru Trainscriptionist 11/2018 – present Extenuating circumstances have required me to leave a high salary job and freelance from Home and i have come to terms with the same. I have been doing transcription projects for friends and colleagues to practice and develop my skills and have realized that i have a good eye for detail and an excellent ear to hear. However, I currently have no formal transcription experience to my credit and am keen to kick-start with the confidence and the knowledge that I have the skills to outperform and the mental make up to prioritize and manage a transcription project within given guidelines and timelines.

Contact this candidate