Sales Customer Service

KRISTOFF P.MACASPAC

Sales Associate

Contact # 055*******

Experience: 9 years Age: 32

Residence Address: ICAD Residential Mussafa Abu Dhabi

Permanent Address: No.16 Aurora Ave. Aurora Subdivision. Angono Rizal Philippines

Birthdate: Nov.24, 1985

Objective:

An accomplished sales and marketing professional with relevant experience of the field willing to work on the position of sales associate in an organization where my skills and knowledge will be utilized.

Experience:

September.2015 – September 23 2019

Salesman

KM Trading Company / United Arab Emirates

Responsible for working the sales floor and assisting customers with the product selections.

Often called upon to assist customers who had complex questions or were unruly with their product demands.

Training and coaching team members on selling techniques.

Setting examples for other staff in areas of personal character, commitment and work habits.

Leading, directing and motivating the sales team.

Acted as liaison with customer service for customers who did not understand the technology.

Completing all sales paperworks.

Responsible for all sales and customer service issues in the computer sales department.

Assisted in creating and implementing marketing materials for holiday shopping season.

September 2012 – October 2014

Salesperson/Inventory Controller

Farm Superstore / Saudi Arabia

Analyzing Sales Information

Negotiating prices with suppliers

Ordering Goods

Talking to other Departments

Helping with promotions and advertising campaigns

Producing sales projections

Quarterly Inventory Control

March 2011 – August 2012

Sales Coordinator

Brother / Philippines

Maintaining a healthy relationship with existing customers while opening up fresh customers

Providing sales and administrative support involving efficient handling of top and confidential agreements

Supporting the sales team in attaining sales targets

Communicating with regional sales team for status of order and position of sales

Providing Inputs and ideas into marketing enterprises and subsequently promote the and monitor responses

Preparing monthly, weekly or daily sales analysis

Preparing proposals, agreements, sales reports and presentations.

January 2010 – November 2010

Customer Relation Officer

Guess USA (California Clothing) / Philippines

Cross selling to existing customers and acquisition of new customer

To provide solution to the customers financial needs

Ensuring satisfaction

Preparation & maintain the sales call report.

Exploring new sales areas & way to achieve target

Providing Inputs and ideas into marketing enterprises and subsequently promote the and monitor responses

Preparing monthly, weekly or daily sales analysis

Preparing proposals, agreements, sales reports and presentations.

August 2009 – October 2009

Sales Clerk

Automatic Center / Philippines

Working as sales coordinator and handling all the duties and responsibilities of this position.

Responsible for handling various duties like selling merchandise, recording sales in cash register.

Receiving payments and other clerical duties/tasks

Handling other duties and responsibilities as assigned by the manager

Helping in preparing new sales strategies with the help of the manager

Maintaining a good rapport with the employees

2006 – 2007

Sales Clerk

SM Center Point Home World / Philippines

Worked on the position of a sales clerk and handled all the duties and responsibilities assigned to the position

Mainly responsible for keeping record of the transactions done between the customers and company

Responsible for receiving money from the customers.

Responsible for helping the organization with merchandising.

Handed all computer related work

Provided support and help to the customers

2005 – 2006

Sales Coordinator/Crew - Dining

Jollibee Food Chain / Philippines

Maintains fast food customer satisfaction and confidence

Stocks food preparation line

Fills fast food orders

Maintains food preparation line

Keeps food preparation equipment operating

Maintains safe and healthy food preparation environment

Improves fast food job knowledge

Contributes to fast food and organization success

Other Skills:

Highly Proficient in Computer Operations

Knowledge of MS Office, MS Outlook

Internet Proficiency

Windows XP, Vista

Education:

AMA School of Medicine 2003-2005

Vocational Diploma / Short Course Certificate Nursing / Philippines

Angono National High school

Secondary Graduate

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