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Regional General Manager Distribution Operations

Collierville, TN
April 25, 2020

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Kenneth Greene



Extensive experience in E-Commerce, DTC and Retail Distribution, Pick and Pack, Plant Operations, Facilities Management, Maintenance and Technical Support, Warehouse, Distribution, Engineering, Chemical Manufacturing, Process Safety Management, High Speed Manufacturing and Packaging, Production Control, P&L Management, Staffing and Finance for up to $250 million organizations.

Expertise includes Lean Manufacturing, Six Sigma, Total Quality Management, automated manufacturing equipment, CD/DVD/VHS packaging, electronic / mechanical engineering, programmable logic controllers, chemical / hydrocarbon processing with particular skills in ISO 9002, ISO 14001, OSHA, AQMD and HAZMAT.


SIMOS - Memphis, TN August 2016 - Current

Regional General Manger - Memphis TN and North Mississippi Territories June 2019 - current

Accountable for multiple business sites strategic operations to include staffing, safety, throughput and P&L.

Strong Customer relationships forging continued and new business.

Ongoing and new business implementation and ownership.

Up to 4000 Direct and Indirect reports comprised of hourly and salary teams.

AGM - Williams Sonoma Packaging Operations August 2016 - June 2019

Responsible for day to day operations for E Commerce, Retail, DTC Distribution, Shipping and Receiving.

CPU and hourly business: Packaging, Returns and Extra Put-away for Pick Mods, Heat Tunnel and Manual Custom Packaging, Hard Line Packaging, Split Case Packaging, Full budget and P&L responsibilities.

Staffing of up to 2000 non-exempt and 18 Exempt associates with full hiring, training and termination responsibilities. Seasonal ramp and Peak volume expertise in the Memphis TN market.

Technicolor - Memphis, TN 1997 - 2016

Operations Manager - National Returns Center (September 2010 - January 2016)

•Responsible for managing the following departments Packaging, Facilities Maintenance Manager, Kitting Manager, Receiving, Distribution, and Warehouse Manager.

•Full responsibility for the National Returns Center, 1 million square foot packing facility, 900,000 square foot distribution center and 460 square foot finished goods area.

•Managed up to 400 non-exempt and exempt associates in a high volume (800k units per day) manufacturing environment (receiving docks, Inventory Control/Put-away and Distribution Operations)

•Accountable for DL/IDL P&L and stretch goals.

•Install, maintain and support high volume automated and manual packaging lines to include sourcing and acceptance testing. The Memphis facility processes 1.6M DVD’s daily.

•Accountable for $1.5 million parts budget, electronic work order systems and full machine shop.

•Spearheaded operations for a high-volume packaging plant with $35 million capital equipment budget.

•Direct up to 500 multi-cultural employees with recruiting, training and termination responsibilities.

•Created detailed operating procedures for $1 million production equipment.

•Developed proficiency in TQM, Six Sigma, ISO 9002, ISO 14002, OSHA, AQMD and HAZMAT regulatory compliance.

•Generate fiscal budget for manufacturing and technical departments.

•Responsible for repair and maintenance of air compressors, HVAC, high voltage electrical switch gear, fire systems, building upkeep, vendors for food, janitorial and services of PIT equipment, furniture, office space, external grounds, lighting, emergency power and Maintenance Technicians.

Key Accomplishments:

•Wrote CEA's for air end rebuild of 300hp compressor, changed vendor for PIT equipment and janitorial all contributing in $1.075 under the $10.2M facilities budget in 2014.

•Using Lean principles, reduced Direct Labor from $0.016 to $0.0094 per units across 400,000 units per shift.

•Increased Warehouse efficiencies by 20% in the direct put-away and distribution areas.

•Installed seismic retrofits of hanging gas heaters, seismic bracing for fire sprinkler risers, and a seismic gas shut off valve for the main gas supply to the building, which saved the company an estimated $45,000 in insurance

Technical Manager - Memphis, TN (January 2007 - August 2010)

DVD Packaging

•Accountable for the technical parts and labor budgets for the manufacturing equipment and building facility.

•Responsible for approving all operational purchases that were not under Other Costs of Sales.

•Implemented both in-house and vendor training to improve electronic and mechanical skill sets of the technicians.

•Applied a CMMS system to track parts and maintenance

Key Accomplishments:

Assigned line assignments and accountability for technician, which brought production up from 600K units per day to 1.2MM units per day.

•Successfully brought mechanical down time from over 30% to less than 10%, by assigning a team to do preventive maintenance.

Packaging Operations Manager/Technical Manager - Camarillo, CA (July 2001 - December 2006)

DVD, Packaging and Custom Packaging

Plant was shut down.

•Reported to the Director of DVD Manufacturing and Vice President of Packaging Operations.

•Managed 5 exempt direct reports (Supervisors) and up to 500 in-direct reports on the production lines. Maintained 1 exempt Supervisor and up to 58 non-exempt technicians.

•Promoted to Packaging Operations Manager of DVD's and retained Technical Manager responsibilities.

•Took the technical and operational lead in the industry transition from analog VHS media to digital DVD format media.

•Generated and accountable for fiscal budgets for Operations and Technical areas.

Key Accomplishments:

•Promoted to Packaging Operations Manager of DVD's and retained Technical Manager responsibilities.

•Took the technical and operational lead in the industry transition from analog VHS media to digital DVD format media.

•Nominated for a President Award for successfully transitioning and closing down the Camarillo plant. Main duties were to lay off 650 exempt and non-exempt operations and technical employee's, plus distributing all manufacturing and production equipment to the Mexico, Michigan and Memphis plants.

Operations Manager, Tape Loading/Technical Manager – Camarillo, CA (December 1997 - June 2001)

VHS Tape Loading, Packaging and Custom Packaging

•Managed 7 direct exempt reports and 98 in-direct reports in Operations and 1 exempt and 68 non-exempt reports in Technical departments.

•Led the on-boarding of automated high speed packaging machines for all of North America and held best practice meetings with international business partners.

•Sent resources to Michigan to train and install their equipment.

Key Accomplishments:

•Reduced mechanical downtime from over 20% to less than 8%, while increasing productivity by over 35%.

•Reduced direct labor costs for Tape Loading by $0.007 by engineering and implementing automated VHS delivery conveyance that reduced direct labor head count by 40%.

•Revamped the operations organizational chart to reduce in-direct labor from a 16 to a 7 head count.

Technical Supervisor - Camarillo, CA (August 1997 - November 1997)

VHS Tape Loading, Packaging and Custom Packaging

•Managed skilled mechanical and electronic technicians assigned to maintain ongoing daily operations of packaging equipment.

•Accountable for $600,000 annual parts budget and $2.2M labor budget.

•Reported directly to the Senior Vice President of North America Operations, had 72 non-exempt direct reports.

Key Accomplishments:

•Established preventive maintenance programs, technical training and engineered PLC programmed delivery systems for blank cassettes increasing productivity by 30% with no additional labor.

•Traveled internationally to accept the first generation of automated high speed packaging machines.

POWERINE OIL CO. - Los Angeles, CA 1989 – 1996

Operations Specialist

•$140 million division, $1.5 million daily chemical process. Generated PSM work instructions to meet Fed OSHA requirements.

NEWHALL REFINING CO. - Newhall, CA 1984 - 1989

Laboratory Technician

•Responsible for gas/jet blending and tank farm operations in Chemical / hydrocarbon production.



B.A. Anthropology

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