Credit Analyst & sales officer at Emirates NBD
A service package with 15+ Years of service industry exposure. Interested in growth and learning. Have experience from Sales Planning, New Store opening, Feasibility study, Sales Management, Client profiling, Business development, Credit history & analysis Have worked with the best companies in Indian service industry which include HDFC Bank, Damas International Jewelry, Max Life Insurance & Emirates NBD, (Prominent bank in MENA). Thriving on Teamwork is my way of managing. Developing & enabling my team is the core of my way of management. A pleasing personality with excellent team motivational skills.
Credit Analyst & Sales Officer – Emirates NBD - April 2018 - Onwards (1+ Yrs)
Started as DSA for Fintrek Marketing.
Managing a team of 8 Team members, to achieve assigned monthly target.
Development of client network in accordance with the given monthly target to the team.
Implementation of the Emirates NBD bank strategy to facilitate client network and credit verification thereof.
Development of Team through continual training and motivation.
Follow-Up on the Leads generated by the team & meeting Prospects to convert in sales.
Initiated the noble concepts like Handholding for the new Joiners to develop them in sales.
Customer issues and grievance management by Proactive Service Recovery.
Successfully, matching customers by doing need analysis & matching them to the required package.
Enhancing customer experience by continual improvement.
Continually 100++ achievement mantra for the team to keep them motivated.
Agency Development Manager – Max Life insurance, March 2010 – August 2017 (7+ Yrs)
Head of agency development of the prominent Life insurance business in India.
Elevated the distribution infrastructure resulting in 30% business growth in the Division.
Uplifted business by 24% by initiating Segmented Coverage.
Winner of the Torchlight Award for the best Agency developer and renewal collection award.
Continual Training & Development of self & team.
Daily Monthly & Quarterly reviews and new concept of hourly target & follow-up with the top performers.
Agency Visit & Periodic review.
Innovative techniques to recruit bright prospects in the business for continual development and achievement.
Senior Sales Officer, Damas International Jewelry, July 2006 – March 2010 (3+ Yrs)
Managing business with a team of 8 sales man to achieve business in excess of INR 1 Crore.
Conceptualized & implemented Thrust plans and achieved highest growth of more than 100 for the successive years.
Heading the Facilities management, Training &Sales planning for the Unit.
Shop Promotion Plan Implementation in association with Visual Merchandizing & Marketing teams for display & promotion.
Successfully implemented age wise promotion for the Unit.
Developing field and backroom Receiving with the team thru constant Training and Instant Recognition Program
Sales Executive – HDFC Bank Ltd.
June 2002 - April 2006 (4 Yrs)
Collecting customer leads and getting appointments
Preparation of file and Documentation of all valid docs
Dispatching the files for FIR
Closing the flies at the earliest according to the company norms
Preparing Daily business report and reporting to team leader
Laurels and Awards:
1.Recruitment champion award winner.
2.MFYP Champion award from max lifeinsurance.2010.
3 Golden debutant award from max life insurance for best performer2010.
4. Best team player award for MFYP and collection 2011.
5 Collection champion award for Years, 2013, 2016 & 2017
Mahatma Gandhi University ( MGU)
Bachelor in Economics with sociology from St Berchman’s college 1999-2002
Activities: member of national service scheme Participated in NSS camp for road construction.
Member of drama team, member of debate team
Mahatma Gandhi University (MGU)
Pre-Degree in Commerce from St Berchman’s college 1996-1998
Activities: member of debate team
Credit Analyst & sales officer
Reference available on request.