Amy D. Bowman, VMD
Charlotte, NC 703-***-**** firstname.lastname@example.org
Innovative and engaging veterinary leader with experience developing, implementing and evaluating initiatives to drive quality improvement to achieve business objectives. Demonstrated success in operations of veterinary hospitals, multiunit management, engagement and culture of veterinary teams. Skilled in leading recruitment efforts and providing executive coaching to attract and retain top talent by building a culture of collaboration, education, quality and safety. Skilled veterinary clinician and instructor.
Strategic Planning Talent Management Leadership Development Risk Assessment Safety Mentor Procedures and Regulations Stakeholder Management Quality Care Performance Management * Veterinary Hospital Operations
COMPASSION FIRST PET HOSPITALS, Tinton Falls NJ 2018 – October 2019
Group President, Southeastern United States
Operations director and multiunit leader for a portfolio of 14 Veterinary Specialty hospitals and ER hospitals that ranged from 5 million to 25 million annually. Responsible for all aspects of financial management, budgeting, COGs/Labor analysis, HR concerns, hospital director hiring and development, medical director hiring and development. Designed hospital director training plan, behavioral interview templates for the company and was involved with new hospital acquisitions. Designed and implemented a detailed Professional Development Plan and evaluation process for the Southeast Region.
BANFIELD PET HOSPITAL, Vancouver, WA 2017 – July 2018
Vice President Veterinary Quality, Southeast Region, 2017 – July 2018
Developed and led the Directors of Veterinary Quality (DVQs) team and to ensure care delivered met industry and Banfield quality standards. Built effective teams through quality recruiting, doctor hiring and retention. Created practice initiative and financial goals for the SE Region (185 hospitals in North Carolina, South Carolina, Florida and Puerto Rico).
Served as a champion for a culture of quality and safety in our practice, ensuring consistent execution of practice quality strategies.
Regional Medical Director, Mid-Atlantic Region, 2012 - 2017
Directed a 10-member Medical Director team, medical operations, medical standards, team building and Regional level medical acumen. Oversaw the development, engagement, quality medicine and financial targets for Virginia, North Carolina, South Carolina and Tennessee.
Medical Director, Northern Virginia, 2010 - 2012
Spearheaded the medical standards and doctor development of 16 hospitals in Northern Virginia and Washington D.C. area. Managed doctor selection, development and for coaching doctors with more complex medical and surgical cases. Line Manager for 12-member Chief of Staff team.
Assisted the regional team by training new Medical Directors, developed training modules for paraprofessionals and doctors.
Certified Instructor of FRANK Communications for Veterinarians, May 2011.
Recognized with an Award of Excellence Northeast MD Team, 2011
Medical Director, Virginia and Maryland, 2008 - 2010
Managed the medical standards of 45 hospitals in the states of Virginia and Maryland to include doctor selection, professional development and to assist doctors with more complex medical and surgical cases.
Market winner of the Optimum Wellness Plan Award, 2010 and Stewardship Award, 2008.
Partner Veterinarian / Chief of Staff, 2006 - 2008
Opened Veterinary Hospital in Leesburg, Virginia, October 2006. Hired, trained and developed a staff of nurses and client service coordinators with nearly 100% retention. Oversaw all aspects of medicine, surgery and day to day operations.
VILLAGE VETERINARY CLINIC, Burke, VA 2004 - 2006
HERNDON RESTON ANIMAL HOSPITAL, Herndon, VA 2001 - 2003
PENDER VETERINARY CLINIC, Fairfax, VA 1998 - 2001
Also has experience as a High School Chemistry Teacher and Science Department Head for Laredo Texas Public School System prior to career in veterinary medicine. Life long teacher, mentor and coach.
UNIVERSITY OF PENNSYLVANIA, Philadelphia, PA, School of Veterinary Medicine, VMD
WESTERN MICHIGAN UNIVERSITY, Kalamazoo, MI, Bachelor of Arts – Chemistry, Biology Minor
Member North Carolina Veterinary Association – Licensed in North Carolina, 2016 - Present
Association of Avian Veterinarians, 2016 - Present
Veterinary Advisor, Ferrets First Shelter in Annandale, VA, 2005 – 2010
Member Virginia Veterinary Medical Association, 2009 – 2017
AVMA Member, 1998 - Present
Virginia Academy of Small Animal Internal Medicine, 1999, 2002 and 2003