ELIE DIDIER

**** ** *** ***, *****, FL ***** Phone: 786-***-****

adcyjt@r.postjobfree.com

EXECUTIVE PROFILE

Motivated and dependable professional with years of expertise in fast-paced environment utilizing excellent Customer Relations and Service Satisfaction. Proficient in job execution and proven track record of success in compliance, customer service and leadership.

STRATEGIC AND CREATIVE THINKER with solid background in delivering decisive, action-driven leadership. Demonstrates expert insight and proficiency in teaching, coordinating, monitoring, evaluating and communicating clients.

RESULTS-ORIENTED PROFESSIONAL with proven capacity to manage and coordinate operations and administrative support, using initiative, resourcefulness and good judgement.

PERFORMANCE-DRIVEN TEAM PLAYER with excellent interpersonal skills and attention to detail, optimally utilizing all channels of communication to assist operations. CORE COMPETENCIES

Microsoft Office Result Execution

Customer Focused

Communications Skills

Time Management

Attention to Detail

Interpersonal Skills

Problem Solving

Team Management

Conflict Resolution

Process Improvement

Quality Assurance

Leadership

Critical Thinker

Customer Service

Cash Handling

Sales Support

Reports/Documentation

PROFESSIONAL EXPERIENCE

ENTERPRISE 03/2014-11.2019

JOB TITLE: FILE CLERK

• Coordinated communication between locations, organizing their daily messages, and assisting with clerical tasks

• Performed clerical tasks such as photocopying, faxing, mailing, sorting/distributing documents and scheduling patients

• Maintained confidentially of all files in accordance with established guidelines, released information to individuals, and agencies in compliance with appropriate regulations

• Sorted and distributed mail to different departments

• Removed outdated documents as per company file maintenance procedures

• Maintained continuity of work operations by documenting and communicating actions, irregularities, and continuing needs JEJ CORPORATION 10/2012-01/2014

JOB TITLE: MANAGER ASSISTANT

• Provided administrative support to staff/management to ensure quality of work

• Ensured compliance with established budgetary requirements, submitting reports to leadership team reflecting work completed and areas of opportunity

• Provided on-the-job training to new hires and served as Subject Matter Expert to current staff

• Maintained organization of all documentation, quality checking for accuracy and integrity

• Served as General Mechanic, demonstrating proficiency in auto mechanic duties, painting and various body shop tasks

• Managed assigned projects from inception to completion while remaining with assigned time constraints

• Monitored timekeeping in support of accurate payroll process

• Reviewed inventory and ordered as needed to maintain adequate supplies INTERSTATE BLOOD BANK 04/2011-10/2012

JOB TITLE: HISTORIAN/LAB CLERK

• Delivered world-class customer service to all customers with a positive attitude

• Conducted interviews with potential donors, determining eligibility for blood bank

• Responsible for packaging and shipment of lab components

• Participated in meetings for professional development and updates in organizational process

• Demonstrated strong communication, interpersonal skills, punctuality and excellent teamwork

• Ensured compliance with HIPAA regulations, maintaining confidentiality of all client information EDUCATION

MIAMI DADE CONTINUING EDUCATION COLLEGE/CLAIM ADJUSTER STUDIES FORTIS COLLEGE/ASSOCIATES DEGREE IN MEDICAL ASSISTANT