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Quality lead / HR

North Liberty, IA
April 25, 2020

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Quality Lead/HR Professional experienced in developing

organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Resolve HR related issues and evaluate business practices and procedures with recommendations for improving performance. Am an organized Quality Manager, dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of business(in health care, IT, Food manufacturing plant). Offering 6+ years of experience providing quality administrative support and staff management procedures positively impacting overall morale and productivity. WORK HISTORY

QA Admin (Quality Assurance Administrator), 10/2016 to Current Maximus Federal (Formerly GDIT), Coralville, United States Professional Test Scorer, 08/2016 to 09/2016

NCS Pearson, Iowa City, IA

Quality Manager, 04/2015 to 03/2016

Chinthamani Foods and Feeds[p] Ltd, Salem, Tamil Nadu, India Address : North Liberty, IA 52317

Phone : 319-***-****

Email :





Establish associated documentation and regular process with call monitoring, documenting and coaching behaviors when necessary

Increase quality compliance with standard operating procedure, internal procedures and policies

Support federal operations with risk monitoring and adherence to management policy(Weekly calibrations, monthly meetings, reporting etc.)

Had gap in employment due to family issues for while. Now and then worked part time scoring tests from Aug 2010. Working up-to-date on trends and developments in ELA/literacy standards, instruction, curriculum, and assessment

Apply scoring rubric and assign scores to student direct writing essays consistently and accurately(ELA/Science/Math)

Overseeing creation and maintenance of internal procedures and policies, SOP's. Managing team of Supervisors and inspect facilities

Certification in Strategic Human

resource Management (SHRM -

SCP) in Kirkwood school, Hiawatha

,IA, May 2017

Diploma in Human Resource

Management, April 2020

Certified in Quality Management

system (QMS) - ISO 9001:2015,

April 2020

Certified Milk Inspectors (CMI),

Cornell University, Ithaca, New

York, July 2012.

QCT (Quality Manual Software

testing), SIFI Institute, Chicago, IL,

July 2011

• Proficient in Microsoft office suite

Excellent in communication,

analytical and interpersonal skills

Troubleshoot and Quality

Assurance (QA) reporting

Internal and external auditing /

Quality auditor

Knowledge of regulatory

standards GMP, HACCP, HARPC

from Food Safety Modernization


Administrator leadership and

Quality standards adherence

Project management and program


Effective planning & team


Root Cause Analysis and corrective


Good knowledge with all general

HR related inquires scheduling

interviews, maintaining files and

time sheets for all employees,

assisting in on boarding, paper

works and questions regarding

benefits, conducting new hire

QA Manager, 08/2005 to 12/2006

Nilgiri's Dairy Farm [p] Ltd, Erode, Tamil Nadu, India QA Lead - Manager Quality, 06/2003 to 07/2005



Diploma, Diploma in Human Resource Management, 04/2020 Advanced Learning - Galway, Ireland

M.B.A, Human Resource Management, 06/2005

Periyar University(Online) - Salem, INDIA

B.E (Food Processing And Preservation Technology), Food Engineering, 06/2003

Avinashilingam University - Coimbatore

for compliance with standards, determining methods to resolve any issues that arise. It was short term to replace EFMLA employee for time being

Performed daily duties in manner that maintains compliance and seeks out opportunities for improvement within Feed Safety and Quality program

•team Participated in quality related - discussions, managing Participation in investigation and resolution of production related incidents

Handled and responsible for food safety programs following GMP, SOP, ISO, MMPO internal and external auditing

Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans

•teams Guided in new product development and managed effective

•management Responsible for food safety and total quality Checked with timely testing of products and release of quality control results

Assist in supervising team of lab technicians in testing and sampling of raw materials, in-process and finished goods in accordance to approved test procedures

orientation and training, and

assisting with additional office

tasks as needed.

• Process improvement

Problem resolution and decision


• Regulatory compliance

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