Executive Profile
An Innovation & Transformation Specialist, with rich experience in leveraging consulting & strategic approach for driving process improvement/ automation and business excellence functions
Wealth of domain expertise entails F & A (OTC/ICA) Shared Service Supporting, Manufacturing, Electronics and Automotive (under Captive and Third Party banner)
Gained international exposure by virtue of being stationed in China, Egypt, KSA, Philippines and UAE for financial process transition
Successful career in spearheading the entire migrations process of OTC activities from JD Edwards to SAP right from scratch
Proven track record of reducing 6 FTEs in cash application activities through automation project
Expertise in driving operational excellence using skills such as process improvement, operations management and automation; thriving in deadline-driven environments with excellent team-building skills
Extensive experience in E2E Accounts Receivable process including customer master data, billing, collections, cash application, incentive & dispute management, revenue recognition & assurance, intercompany accounting & reconciliations using SAP ERP
Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service related critical issues
Recognized for implementing “center of excellence” for instituting a culture of innovation across the organization complete with metrics, techniques and frameworks
Motivational speaker who influences people of all levels; has great charisma and fosters a sound working relationship with end-users, partners, co-workers & management
Educations & Credentials
2000: Bachelor of Commerce (Corporate Secretaryship) from The New College, Chennai
Other Course:
2002: Impact (VBA) from SSI
Key Impact Areas
Soft Skills
Career Timeline
Professional Experience
Since Nov’17: Renault-Nissan Technology & Business Centre India Pvt. Ltd., Chennai as Assistant Manager
Key Result Areas:
Currently managing OTC & GL function with a dedicated team of 30 professionals and 4 direct reportees for 30 European countries
Working as Internal Auditor for Renault-Nissan Technology & Business Centre India
Driving process improvement/ automation projects from “identification to integration” with businesses; championing these initiatives in collaboration with various teams/ stakeholders
Managing customer master data, billing, collections, cash application, direct-debit initiation, factoring clearing, cash forecasting, incentive processing & pay-out, commissionaire calculation, bank & cash pooling reconciliation, intercompany reconciliation, query handling, FX revaluation, rebates accruals & reconciliation, bad-debt provision calculation and accounting
Spearheading process definition, implementation, training, improvement, and verification, setting up of quality metrics framework activities in the organization
Conceptualizing & implementing ‘best practice’ processes to ensure effectiveness; delivering 99.5% error-free transaction and maintaining SLA
Defining process KPI and client sign-off
Mapping business requirements and developing & implementing processes in line with guidelines; ensuring removal of less logical procedures in processes, thereby reducing processing time
Identifying process improvements, tracking performance & trends and facilitating culture of process transformation & continuous process improvement
Innovating enterprise wide business practices in order to attain improved processes, standardization within & across units and increase efficiencies throughout the company
Setting the quality standards for delivery to achieve process compliance and better customer satisfaction matrices
Directing a team of talented individuals in a highly technology based domain; creating a work environment that engages employees at all levels of business to help improve processes & quality, and reduce cost of ownership
Engaging team to identify process improvements and automation through GEMBA walk
Interfacing with the business partners and building coordinal relationships with them, thereby developing a win-win situation for customers and partners
Previous Experience
Dec’07 to Oct’17: Infosys BPO Ltd., Chennai as Asst. Manager (Reporting to Client Operations Head)
Key Result Areas:
Supervised OTC Process with a talented team of 20+ professionals
Managed APAC, NAM & LATAM Cash Application, Manual Billing, Schemes, Intercompany Accounting, Bank Recon and Customer Master
Headed Rebates Team for Philips Lighting globally; administered Global Rebates Program (Agreement Creation, Changes, Release And Pay-out)
Monitored cash application for APAC and NAM region
Analysed unapplied cash and monitored aged items
Performed customer statement reconciliation and bank & intercompany reconciliation
Managed client service review, escalation & billing
Led UAT & transition management
Notable Accomplishments:
Received “Practice Ambassador” Award in F&A domain
Conferred with Infosys I- Star Award for outstanding performance in process improvement
Acted as OTC Trainer and Knowledge Management SPOC
Successfully performed on-site transition from China, Philippines and UAE
Bagged various “Key Contributor”, “Team Extra-Miler” Awards
Recognised for preparing Harmonized (Level 5) Work Instruction/SOP
Worked as Transition Manager and performed multiple onsite transitions; successfully stabilized the operations in 2 different delivery centres (Chennai and Hangzhou) of Infosys
Pivotal in heading the UAT project for new client across domains and implementing the process in 2 Infosys centres
Successfully implemented GST in domestic OTC operations
Proven success in replicating the best practices from other client in billing activity; provided the benefit of 1 FTE to client
Oct’06 to Nov’07: Interpro Global Pvt. Ltd., Chennai as Assistant Executive
Key Result Areas:
Managed payables & receivables for US clients
Analysed vendor debit balances and AP aging; reviewed health audit reconciliation prepared by new joinees
Apr’01 to Aug’05: Baladass & Associates (Charted A/cs.), Chennai as Accountant
Key Result Areas:
Performed creditors & debtors aging analysis and stock reconciliation
Managed the finalization of accounts & income tax filing
A Process Automation/ Innovation Expert with 18 years of multi-cultural experience in:
Process Improvement Projects/ Governance, People & Business Leadership, Training & Development, Processes Transformation/ Automation, Business Process Re-Engineering across Finance & Accounts Domain
.
Nawaz Ali A K
adcyfe@r.postjobfree.com +91-988*******
Key Account Management
Team Building/ People Development
Process Modification and Cost Control
Reporting & Documentation
Quality Assurance/ Control
KPI/ SLA Management
Productivity & Performance Improvement
Business Process Automation
Strategic Business Planning
Continuous Process Improvement/ Best Practice
Soft Skills
Communicator
Analytical
Decision-maker
Motivator
Baladass & Associates
Since 2017
2006-2007
2007-2017
2001-2005
Personal Details
Date of Birth: 8th October 1979
Languages Known: Tamil, English, Urdu & Hindi
Passport No.: S4926369; valid till: 25th Sep’28
Permanent Address: No. 68 & 69, Prabhas Pearl, 1st Floor Mohammadian Street, Sembium Perambur, Chennai – 600011
Target Location: Chennai/ Bangalore/ South India