John Darring Jr.
Atlanta, GA 30349
Highly-motivated, self-directed Professional who performs operational and management responsibilities with outstanding results. Skilled in Data Analyst and Operations Management and able to perform key activities that bring immediate impact to the financial success of the business. Efficient in recording, interpreting and analyzing data in a fast-paced environment. Ability to support and build strong customer relationships and effective communication skills.
Areas of Knowledge and Expertise
Data and Statistical Analysis Technical Project Management
Microsoft Office-Advanced Construction Management
Problem Solving Skills Operations Management
Administration and Management Training & Coaching
Customer Relationship Management Communication Skills
Retail Management Strategic Planning
Professional Work Experience
SBA Networks Inc. - Madison, TN Dec 2018 – Present
In conjunction with Territory Management, plan, schedule, prioritize and organize material deliveries, equipment, manpower and subcontractors in a manner ensuring that projects progress in an efficient and productive manner. Consider company priorities and customer expectations in all decisions.
Knowledgeable of Construction Drawings(CD), RFDS (Radio Frequency Data Sheet), SA (Structural Analysis), MA (Mount Analysis), BP (Building Permits), Notice To Proceed (NTP), Leases, Microsoft, Excel, and Internal SBA programs; OneVizion, SweepVault, IndustrySafe and SharePoint Portals.
Responsible for building BOMs, acquiring quotes from Vendors and issuing PO’s to my Subcontractors and Material Vendors
Remain knowledgeable and up-to-date on customer specifications and produce quality sites, which meet or exceed customer expectations.
Inspect job sites daily to ensure construction is performed in accordance with plans, and specifications, and that customer and SBA quality standards are met. Immediately implement corrective action for any deficiencies identified.
Attend weekly/daily schedule, coordination, material and progress meetings.
Maintain and enforce all SBA and OSHA safety practices and perform daily job site safety inspections. Immediately stop work on any site where unsafe work practices or conditions exist, regardless of who is performing the work. Conduct weekly job site safety meetings with all employees and subcontractors. Submit report to safety representative on topics discussed and names of those in attendance.
Inspect subcontractor work daily; ensuring it meets design criteria and quality standards. Ensure that all subcontracted work progresses according to schedule. Immediately notify Territory Management of any schedule, quality or budget impacting issues that cannot be resolved with subcontractor. Perform final inspection on completed work and have any deficiencies corrected, prior to subcontractor demobilizing from site.
Interface with Client’s Representative on job site to resolve issues, schedule customer provided equipment deliveries, carry out safety inspections, ensure tools are acceptable working conditions and ensure total customer satisfaction.
Maintain open communication with internal/external field personnel and respond, if possible, or convey their needs and concerns to appropriate office personnel.
Confirm hours worked and description of work performed for employee(s) with Territory Management.
Notify Territory Management of resources and equipment needs.
Provide Manager and customer representative with daily status report(s) as required.
Perform bid walks and submit documentation to Territory Management as required.
Provide documentation to Territory Management for preparation of project deliverables to client.
Assure that only customer’s approved materials/equipment are installed on the project. Adhere to civil work procedures, guidelines and schedules are followed and enforced.
Coordinate delivery of Civil Materials: concrete, stone, tower, building, etc. with vendors and Territory Management.
Participate in pre-construction walks with client and vendors to confirm site layout and staking to ensure correct setbacks, tower orientation and tower anchor distances. Ensure underground utilities have been identified and properly marked.
Develop and Build Subcontractor Base, ensured all appropriate building permits, NTP(s), and lease status approvals have been received prior to initiating construction.
OSHA 30 – (36-601******)
Construction MGR II-National CCOP and VPW Team Service Line Build- CDS
Ericsson-Plano, TX May 2017-Nov 2018
Video (VCOP/VPW) construction supervision of general contractors/ S/P during video audits
Audit existing installation and gap analysis: Install necessary equipment LTE 1C through 6C
Problem solve any installation issues-managed S/P/Contractors
Wireless carrier new build and capital- Site and Telco installations per-(RFDS, CD, MA SA, NTP & Tower Owners documents).
Managing outside contractors and internal processes thru construction and integration per-(ND502/PM501 documents).
Working knowledge of reviewing and validating BOM (Bill of Materials) and working within internal systems for ordering and procuring materials on a site by site basis.
Field Services Operations Project Specialist III
Goodman Networks Inc. (GNET) - Alpharetta, GA Jan 2010- December 2016
Performed data queries and prepared reports daily
Utilized Business Intelligence and Analytics systems to provide daily reports to Senior management for meetings
Analyzed and summarized financial impacts to management on all projects
Extracted and analyzed data from primary sources using statistical techniques to generate reports
Applied advanced Excel functions to generate spreadsheets and pivot tables
Provided training in areas of infrastructure components such as Windows, storage (SAN/NAS), Linux, IP, SAP, DNS and load balance
Collaborated with Senior Management to prioritize business and information requirements
Expedited the logistics of materials from warehousing and coordinated pick ups
Developed and directed the analyzation and management of business/field operations performance (sales, expense, budget, headcount)
Facilitated the efforts of operations of timely, accurate and cost effective sales, engineering and installation of network equipment for At@t and Sprint acquisitions
Compiled and validated data to maintain compliance with corporate standards
Construction Project Manager IV
Goodman Networks, Inc. (GNET) - Alpharetta, GA Jan 2010- December 2016
Developed, managed and implemented project schedule for specific geographic/market areas
EXAMPLE: Construction Drawings (CAD) to implement designs, specify and modify Blueprints to coordinate with Contractors for accuracy of placement of equipment on cell sites (At@t)
Re-engineered fulfillment services creating a new operational model designed to transition fulfillment related fixed costs to variable costs
Developed and restructured service delivery operations, increasing productivity resulting in a 290+ % increase in revenue in the initial trial region (GA) year over year
Developed/implemented process enhancements targeted to facilitate productivity improvements in the area of customer management, dispatch operations, installation operations and cash flow
Established an daily flash report to highlight operational performance, gaps and trapped assets by operational region
Worked with Oracle, SAP, SharePoint and ADP programs to ensure that all project information is appropriately documented and secured
Consolidated construction reports and conveyed clear, accurate reporting to Project Managers and Senior Management
Expedited orders/schedules of materials for Contractors and Subs for Pick Ups and RMA’S
Coordinated site walks between RF Engineering, Tower Owners, Landlords, Market Teams, and all HQ organizations
Coordinated and resolved conflicts with Acquisition, A&E, Scoping and OM from initiation of Construction to completion
Performed the primary role of single point of contact for the project team during all project phases
Worked directly with the Director of IT Infrastructure to organize and manage technical projects
Efficiently read/understand RFDS, BOM, NTP’S, RMA’S, Material Issues, Construction Drawings(CD’S), Modification Applications, Permits, and Lease Amendments
Developed professional expertise, applying company policies and procedures to resolve issues
Awarded with Quality Excellence Certificate 2013
Cell Technician IV
Goodman Networks, Inc. (GNET) – Alpharetta, GA Jan 2010- December 2016
Led cable network installation and construction operations across Georgia, Carolina’s, Alabama, Mississippi, Louisiana and Texas for AT&T/Sprint growth and expansion for Fiber to the Cell (FTTCS) and Ethernet to the Cell (ETTCS)
Contributed to generating revenue for cross-functional projects: CISCO SIAD, LMU, AC/DC and FIBER
EXAMPLES: Business as Usual (BAU) Department. (FTTCS, ETTCS, CNR, E911, PSAP, COW, LTE, TROUBLESHOOTING and PUNCH ITEMS
Troubleshoot LMU to detect satellites and ensure GPS capabilities and performed Site Surveys
Ensured proper installation of equipment per AT&T engineering specification
Reviewed and presented the accuracy of site drawings and site plans with AT&T Field Engineers and built material lists
Provided daily Audit reports to management and leadership teams
Exhibited leadership skills by constantly being efficient, flexible, thorough and precise
Choice Courier – Marietta, GA April 2005- January 2010
Provided excellent customer service and communication skills for efficient pickup and delivery service
Supported customers with any issues regarding courier services, while complying with operational safety and procedures with the objective to meet and exceed customer service
Recognized for maintaining professional image with customers and being responsive to the business needs which resulted in more courier opportunities and repeat clientele for the company
Technician - Construction
Cleaver Brooks Inc. – Thomasville, GA June 2002- April 2005
Installed metal foundation; tact welding studs to metal beams; constructed roof, siding, framing
Installed boilers and accessories connected including sheet metal. Required focus to
Obtain extensive safety training which led to OSHA Certification, fork-lift Certification to ensure quality of product, safety for all team members and company property
Business Marketing Candidate
Morris Brown College - Atlanta, GA 1989 – 1990
Western Governors Univ-2014- Present
Business Marketing Candidate
Albany State University – Albany, GA 1990- 1992
Construction and Design – Enhancement Course
Thomas Technical Institute – Thomasville, GA 1987-1988
Ron B Hill-Exec / Goodman Networks 404-***-**** (email@example.com)
Selena M Temu-PM / Allutel-Lucent Tech 404-***-**** (firstname.lastname@example.org)