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Engineer Employee Relations

Marianna, AR
April 27, 2020

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*** **** ******** ***** • Blytheville, Arkansas 72315 • (870) 740 - 0122


Production Management with 20 years experience in Food (Cereal & Gum), Metal (Aluminum & Copper Alloy, Ammunition), Industrial & Commercial (Roofing), and Packaging (Greeting Cards). Excelled in leadership roles by utilizing lean methodology and mastered coaching techniques to motivate production teams to meet and/or exceed KPI matrix in safety, quality, waste, OEE, efficiency and labor. Proven leadership experience in managing a workforce of 150+ Union, Non-Union, and High-Performance Teams. As a safety Champion advocate, led effective safety programs that resulted in safe work practices sustaining zero recordables


• Safety Excellence: OSHA 10-Hour Course, JSA, Safe Quality Food (SQF), HAACP, Ergonomics, Certified First Aid/CPR, Safety and Risk Management Process, Supervisory Safety Management Institute (I & II), Health and Safety Management, Certified Industrial Lift Trucks/ Bobcat

• Quality Excellence: ISO 9001:2008 Quality Internal Auditor Certification, Statistical Process Control

• Lean Excellence: Six Sigma Green Belt Course Completion, TPM Course Completion, Kaizen SMED Events, 5- Why Root Cause Analysis, 5S/6S Program, Eight Disciplines (8D) Problem Solving, A3 Lean Thinking Process, APICS Course Completion, MTM-1 & 4M Certification

• Leadership Excellence: Global (Zenger-Miller) Frontline Leadership, Sexual Harassment, Positive Employee Relations, Anti-Harassment, Conflict Resolution

• Supervisory Laborer Excellence: Union, Non-Union, High Performance Self-Directed

• PC Excellence: JDE, KRONOS, SAP, MRP, Lotus Notes, Microsoft (Word, Excel, PowerPoint, Access, Outlook) PROFESSIONAL EXPEREINCE

AMERICAN GREETING, Osceola, Arkansas

Senior Production Supervisor - Distribution Packaging Department 05/19 - Present Number One Private Held Greeting Cards Company ~ 2.6M sq. ft. facility

• Managed a non-union self-directed 60+ workforce on night shift which encompassed (2 Supervisors, 4-line leads, 50+ packaging associates, 6+ power truck operators, 5+ material handlers, and 1 quality inspector) to efficiently packaged greeting cards into 4,000 assortments for shipments resulting in a 98% fill rate

• Increased Packaging efficiency by 30% by implementing methods time measurement process in eliminating motions

• Implemented a quality management system for production which decreased reworks by 90%

• Trained and administered performance evaluations and corrective actions for 50+ non-exempt and exempt employees

• Scheduled production to maximize labor utilization which contributed to a 98% shipping fill rate OWENS CORNING, Memphis, Tennessee

Shift Leader - Manufacturing Department 03/18 - 05/19 Roofing Shingles ~ 250k sq. ft. facility

• Managed a union self-directed 20+ workforce on night shift which encompassed (1 group lead, 18+ operators, and 2 maintenance mechanics) manufacturing roof shingles through the TPM concepts incorporating continual improvements in a 250K sq.ft. facility

• Led Focus Improvement Team on fiberglass defects that incorporated corrective actions with a realize $200K annual savings

• Developed an employee positive behavior base corrective action safety program which contributed to 0 recordables

• Implemented job qualifications and training matrix to measure employees training

• Developed line process audits to collaborate proactive and preventive measures to plant management THE HERSHEY COMPANY, Memphis, Tennessee

Assistant Production Manager - Manufacturing Department 04/15 - 03/18 Ice Breakers Ice Cubes Gum ~ 2 floors 400K sq. ft. facility

• Managed a non-union self-directed 150+ workforce for 3 shifts which encompassed (6 supervisors, 130+ operators, and 20+ maintenance personnel) producing 385K+ weekly lbs. of gum through lean concepts

• Led a Packaging Downtime Kaizen which drove efficiency up by 14% and OEE by 6%

• Led a Packaging Waste Kaizen which yielded 214K annual waste savings

• Led a Process Improvement Kaizen that yielded (+1.9M) lbs., efficiency (+14.0%), OEE (+6.0%), waste (+308K) savings annually

• Developed departmental budgets for efficient labor utilization for production schedules

• Coordinated Research & Development trials to improve food quality and cost reduction 1 of 2

Mark Alan Newbill (cont.)

• Facilitator for the daily department directional meetings assigning owners to corrective actions

• Managed Gum business in compliance with OSHA, FDA, USDA, HACCP and SQF Level 3 regulatory standards

• Champion the implementation of Food Safety Teams to educate the workforce on food safety

• Champion a step-up card program to evaluate employees’ skill set REMINGTON ARMS, Lonoke, Arkansas

Value Stream Lead - Assembly Department 09/14 - 04/15 Ammunition (pistol, rifle, and shotgun) of sporting goods, military, and law enforcement ~ 2 floors 750K sq. ft. facility

• Managed a non-union value stream 35+ workforce on night shift which encompassed (1 process engineer, 30+ technicians, 3 maintenance personnel, 1 quality technician) assembling 2.6M (pistol & rifle) ammunition daily in a 750K sq.ft. facility

• Led a Safety 8D/A3 team which decreased monthly incidents from 30 to 5 by developing SOPs and correcting machine defects

• Managed value stream process in compliance with government quality regulations (SAAMI) while adhering to customer schedule compliance

POST CONSUMER BRANDS, Jonesboro, Arkansas

Team Resource - Manufacturing Department 03/10 - 09/14 Honey Bunches of Oats (HBO), Pebbles and Shredded Wheat (SW) Cereal ~ 5 floors 325K sq. ft. facility

• Managed a non-union high-performance self-directed team 60+ workforce for a 12hrs rotational day and night shift which encompassed (10 Area Leaders, 42+ machine technicians, 2 quality technicians, 3 sanitation technicians, and 7 contract labors) in a SQF Level III 325K sq.ft. 5 floors facility in receiving to processing raw materials (corn, wheat

& rice) into a high quality finished cereal product in a control HACCP environment for shipment

• Led a Packaging Changeover Kaizen/SMED that reduced changeover from 60 min to 6 min with a $120K annual savings

• Led a Packaging Kaizen that transition Packaging slip sheets from 3 ply to 2 ply with a $25K annual savings

• Led a production team to 600+ days of no recordable which drove the facility to exceed corporate goals by 10%

• Led a Quality Kaizen in reducing consumer complaints by 7% incorporating real time cycle counts for fruits and nuts

• Led a capacity project that enabled an additional 200K lbs. of food monthly which yielded $42K monthly REA ALGONQUIN INDUSTRIES, Osceola, Arkansas

Assistant Production Manager & Process Engineer - Manufacturing Department 12/03 - 03/10 Copper/Aluminum Wire Industry ~1 floor 151K sq. ft. facility

• Managed a non-union self-directed 32+ workforce on night shift which encompassed (30+ machine technicians and 2 production leaders) processing 300K+ daily lbs. of bare/insulated/extrusion magnet wire in an efficient process flow utilizing labor by applying 6 sigma green belt principles for the 151K sq.ft. facility

• Managed 2nd shift quality lab to ensure quality compliance for copper& aluminum alloy wire specifications in radius, tension, yield, insulation width/thickness, and insulation registration/overlap

• Process Engineer: Implemented the 151K sq.ft. facility 5S/6S programs which awarded the facility OSHA SHARP Safety Certification

• ISO 9001:2008 Quality Internal Auditor: Conducted internal quality audits for ISO 9001:2008 Certification AMERICAN GREETING, Osceola, Arkansas

Number One Private Held Greeting Cards Company ~ 2.6M sq. ft. facility Industrial Engineer - Distribution & Maintenance Department 08/03 - 12/03

• Wrote production 2,000+ standards for jobs in the Distribution and Maintenance departments

• Designed a more efficient process which cut cost in labor and space by 50%

• Calculated machinery cost estimations and other projects for management which contributed $50K savings Production Supervisor - Packaging Distribution Department 06/02 - 08/03

• Managed a non-union self-directed 70+ workforce on day and night shift which encompassed (2 team leaders, 5 forklift drivers, 5 material handlers and, 50+ general factory workers) packing greeting cards for the 350K sq. ft. Packaging Department with a daily machine production of 90,000+ units and 30,000+ units on 25 distribution lines

• Served as Plant Superintendent in managing operations for the 2.6M sq.ft. facility that included 20+ department supervisors and 500+ employees in all plant emergencies Production Planner - Packaging Distribution Department 07/00 - 06/02

• Coordinated production for 1000+ jobs annually for 1.5+ million units using JIT to reduce inventory turns by 30%

• Coordinated 100,000+ components for 1000+ jobs for 150,000 units weekly EDUCATION

Bachelor of Science, Economics Finance, University of Tennessee at Martin - Martin, Tennessee 2 of 2

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