Kolleen Loughlin-Sklar
Cherry Hill, NJ 08003
adcy1u@r.postjobfree.com
PROFILE
Highly dedicated and skilled Esthetician with an exceptional record of customer service & client satisfaction. Passionate in helping see clients through their skin care concerns and recommending treatment protocols accordingly. Ability to work well independently and in a professional team environment. Results oriented.
SUMMARY
Licensed Esthetician/Skincare Specialist with exceptional customer service skills and desire to help people. Experience using Environ, Aveda, Jan Marini, and Dermalogica. Prior to skincare, a background experience in Pharmaceutical Sales as Account Executive, Project Manager, and Sales Trainer. Proven track record of consistently exceeding goals through smart business planning. Expert at business development through relationship building, customer service, and education/collaboration. Excellent platform and interpersonal skills. Key strengths include: interpersonal skills, continuing education, strategic thinking, project management, problem solving, coaching & enthusiasm. Results and performance driven.
EDUCATION
Oct. 2017-March 2018 – Rizzieri Aveda Institute, Voorhees, NJ 600 Hour Skincare Program
2000-2004 University of Pennsylvania, Philadelphia PA– Associates Degree, Liberal Arts
2004-2006 Rosemont College, Rosemont PA – Bachelors, Business Communication
PROFESSIONAL EXPERIENCE
SKINTEGRITY SPA, Haddonfield NJ 2018-present
Licensed Esthetician
Create and maintain strong relationships with each spa client
Business development through marketing, direct client interactions, retail products
Individual individual skin analysis, educate clients on proper skincare products & services
Provide hands on skincare services such as Microdermabrasion, Microcurrent, LED, Chemical Peels and body waxing
Perform deep facial massage, and cupping for lymphatic drainage
Work with and educate clients on Medical Grade Skincare Products (Environ)
Collaborate closely with spa owner (lead esthetician), local businesses & non-profits
GlaxoSmithKline Inc. 2008-2010
Sr. Executive Immunization Specialist – Biologicals, Princeton, NJ
Effectively present Adult and Pediatric vaccine portfolio to private physician practices, specialty offices, public clinics and hospitals to increase immunization rates and drive sales
Develop presentations and coordinate educational events for physicians and healthcare professionals to understand safety and efficacy of vaccine portfolio
Educate healthcare professionals on pricing agreement & competitive contracts
Create territory business plan and analysis to support territory growth
Facilitate product workshops as Sales Trainer for new hires and cross trainees
Mentor new hires through sales coaching in the field
Sr. Exec Therapeutic Specialist – Hospital Sales, Phila, PA 2006-2007
Educate and influence decision-makers to get pharmaceutical brands onto hospital formulary & increase hospital usage through a clinical and data driven sales approach
Cultivate and develop relationships with key decision-makers
Develop educational speakers - local, regional & national key opinion leaders
Coordinate Continuing Medical Education events
Lead primary care sales teams through coaching/mentoring and planning sales calls
Facilitate both local and national sales training workshops on product knowledge, selling skills, product messaging and competitive challenges
oHospital Experience: Thomas Jefferson University, Hahnemann University, Hospital of the University of Pennsylvania, Cooper Hospital, St. Peter’s University Hospital, Robert Wood Johnson University
Sr. Executive Sales Representative, Camden NJ 2001-2005
Educate primary care physicians and healthcare professionals on a portfolio of pharmaceutical brands to drive market share growth
Coordinate educational programs to market products to healthcare professionals & drive sales growth
Analyze sales and marketing data to develop sales plan & strategy based on competition
AWARDS/APPOINTMENTS/ACCOMPLISHMENTS
Aveda Institute GPA: 94.85%
Attendance Rate: 98.20%
NJ State Board Written Exam Score: 93%
Certification in Microdermabrasion
Continued Education in Deep Facial Massage and Cupping
Aveda Institute Graduation: March 2018
2005-2010 – GlaxoSmithKline New Hire Sales Trainer
2005 Winner’s Circle - Diamond Tier Achievement (top 4% National Sales Growth)
2005 - Regional Achievement Award-Consistent Portfolio Growth 4 Quarters
2004 Winner’s Circle - Emerald Tier Achievement (top 5-10% National Sales Growth)
2002 Winner’s Circle - Diamond Tier Achievement (top 4% National Sales Growth)
Diversity Team Leader – corporate initiative to honor and respect cultural differences
HOBBIES
Gardening, travel, physical fitness, food enthusiast, gardening, music
REFERENCES
Sharon Hanscom - Sales Manager, Pharma 856-***-****
Nicole Napolitano – Sales Manager, Astra Zeneca Pharmaceuticals 215-***-****
Debbie Laird – Sales Manager, GlaxoSmithKline 267-***-****