Customer Care Executive

RESUME

Sabita singh

Ph: +91-880*******

e-mail: *************@*****.***

Objective:

To pursue a challenging career and be part of progressive organization that gives scope to enhance my knowledge skills and reach the pinnacle in this filed with sheer determination, dedication and hard work.

Experience Summary:

Worked as a Telecaller in Ge Money from April 2010 to September 2012.

Worked as Customer care executive in IBM daksh from December 2012 to October 2015.

Educational Qualification:

Completed 10th from ICSE on 2005.

Completed 12th from ISC on 2007

Responsibilities in Ge Money :

Sbi credit card collection process

Inform customer about their credit card payments, dues, modes of payment and for field executive for collection.

Responsibilities in IBM DAKSH PVT.Ltd :

Amazon US Email Process

Handled queries of Sellers regarding their products which is lost in transit, shipping charges, detail page errors etc through mail.

Achievements:

Won three times best telecaller of the month award and certificate for maximum collection in Ge Money.

Became first female employee who got promoted to sr. Customer care executive within 12 months.

Personal Traits and Attitude:

Passion for continues learning personal growth

Dynamic team player

Personal Details:

Sex : Female

Date of Birth : 04 September 1988

Marital Status : Single

Language Known : English, Hindi, Punjabi, Bengali

Nationality : India

(SABITA SINGH )

Contact this candidate