Sales Customer Service
Resume:
Edwin Tapia
Sales Associate
Reliable sales offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in sales and sales areas and flexible with changing business needs. Friendly Cashier offering more than 1000 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Trustworthy and dedicated sales with sales years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Proficient in and merchandise and adept at offering every customer upbeat and knowledgeable support. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled Server offering years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at with dedication to efficiency and accuracy. Well-rounded with years of experience stocking and taking payments from customers. Expert at receiving orders, arranging products in store and processing transactions. Qualified to operate equipment. Motivated cashier and stocker with years of experience in . Accomplished various tasks daily, including, stocking shelves with and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Skills
Active Listening.
Communication.
Computer Skills.
Customer Service.
Interpersonal Skills.
1613 West Ferrell Street Olathe Ks
Olathe, KS, 66061
adcxp9@r.postjobfree.com
Leadership.
Management Skills.
Problem-Solving.
Cash handling
Heavy lifting
Purchase assistance
Bagging and packaging
Cash balancing
Inventorying products
Product knowledge
Order taking
Cash register systems
Basic math skills
Product restocking
Drawer management
Liquor law compliance
Inventory Management
Cash register skills
Cleanliness
Multi-tasking ability
Customer assistance
Work History
2019-04 - 2019-07 Bookstore Clerk
Johnson County Community College, Olathe, Kansas
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift. Maintained current knowledge of store promotions and highlighted sales to customers.
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales. Monitored self-checkout systems and provided assistance or intervention where required.
Educated customers on promotions to enhance sales. Conducted inventory counts by adding each item in stock and documenting in [System].
2015-11 - Current Sales Associate
Burlington Stores, Olathe, Kansas
Answer phone calls and help costumers.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Maintained organized, presentable merchandise to drive continuous sales. Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Tracked stock using company inventory management software. Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Maintained records related to sales, returns and inventory availability. Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Education
2010-08 - 2013-05 Biology
Olathe North Sr High School
Graduated with 3.9 GPA
2015-06 - Current Respiratory Therapy
Johnson County Community College - Overland Park, KS Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets. Supervised team of of sales staff members.
Resolved product issue through consumer testing.
Supervised team of 20 staff members.
Additional Information
i am CPR and first aid trained i took a American Heart Association Heartsaver: Pediatric First Aid and CPR
Software
Microsoft
Languages
Spanish and English
Certifications
American Heart Association Heartsaver: Pediatric First Aid and CPR Interests
Health
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