Sales Customer Service

JODI SORIANO

*** ******** *** **** * City, New Jersey 07307 310-***-**** adcxop@r.postjobfree.com

Seeking Sales in the capacity of:

INSIDE SALES REP/BUSINESS DEVELOPMENTSALES

Impeccable memory with the proven ability to sustain all guests orders and needs.

Exceptional Inside Sales and sales manager within the United States & abroad.

Proven employee who is adept at working independently with minimal supervision, as well as contributing and collaborating as a productive team player.

Client-focused communicator with given ability to understand and convey complex instructions, develop rapport, build strong relationships with customers, and deliver continual satisfied service.

Energetic contributor with demonstrable detail orientation and multi-tasking / organizational.

Experienced in anticipating client’s needs.

Surgical Technician degree, AED and Adult/Child CPR.

On call last minute travel.

Proficient in Microsoft, Word, Excel, Outlook, PowerPoint, Sales Force, Mac, Google, Facebook.

Relationships with Doctors, Hospitals, and Home Health Care.

Laser focus with rules, regulations, and team building.

Support management for senior level executives.

Self-starter, excellent Communication and interpersonal skills.

Education

CNI College of Nursing

Surgical Technologist Degree

Relevant Experience

Travizon, Beverly Hills, CA-June 2005 February 2020

Sales Manager, Inside Sales and Business Development

Hiring, managing and supervising staff and permanent inside sales teams. Keeping various paperwork. Appointment management, Cold Calling, Qualifying potential sales for new business, RFP review, worked hand in hand with senior Vice president in Business Development and Account Managing, Coordinated all trade show. Top Sales person to include every quarter 20 million in annual sales, Relationship Management, Aggressive Self Starter, Sales Force.

HARPO/OWN PRODUCTIONS, Chicago, IL- June 2005 August 2005

Private Corporate Flight Attendant

Worked as Private Corporate Flight Attendant. Responsible for all aspects of customer service and in flight safety. Developed and maintained professionalism and confidentiality under high-pressure circumstances. Handled all in-flight client requests. Responsible for client travel management by developing quotes and creating proposal presentation, and quickly resolved any account-related issues in a courteous manner. Remained current within industry, customer, and competitor trends by traveling to in state and out-of-state track and field events.

WILLIAM SONOMA, San Francisco, CA-May 2005 June 2005

Private Corporate Flight Attendant

Worked as Private Corporate Flight Attendant. Responsible for all aspects of customer service and in flight safety. Developed and maintained professionalism and confidentiality under high-pressure circumstances. Handled all in-flight client requests. Responsible for client travel management by developing quotes and creating proposal presentation, and quickly resolved any account-related issues in a courteous manner. Remained current within industry, customer, and competitor trends by traveling to in state and out-of-state track and field events.

PRIMARIS AIRLINES, Las Vegas Nevada-June 2003 May 2005

Manager, Business Development and Lead Flight Attendant

Managed Fortune 500 companies with customer satisfaction. Served as an Aviation consultant. Competent training with part 135/91 flying. Recruited and interviewed potential employment candidates. Instructed new hires on sales techniques, customer service guidelines, product knowledge, and monetary transactions. Educated and trained all employees on physical inventory procedures, business protocol, cultural awareness, purchasing supplies, stocking aircraft. Maintained passenger elegance, sophistication and ambiance. Coordinate domestic and international flights Supervised sales associates, which included delegated tasks.

Key Achievements:

Consistently recognized as a top performer, generating 25% more revenues than peers.

Received management recognition for outstanding consecutive customer service and leadership.

Achieved Top Sales Person status out of all sales associates in 2005 and 2006.

Award Winner for Woman in Business.

Local Board of Directors East Bay Chapter American Diabetes Association.

Team Jet Lead Flight Attendant in charge of the NBA, NFL, MLB, and NHL.

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