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Scrum Manager

Location:
Toronto, ON, Canada
Salary:
110000
Posted:
April 23, 2020

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Resume:

Sunny Jain

Toronto, Ontario, M*G *A*. Mobile no: 416-***-****

adcxm9@r.postjobfree.com ; Skype – sunnyjain25; LinkedIn - https://www.linkedin.com/in/sunny-j-759923ab SUMMARY: Current Designation – Tech Program Manager/Scrum Master

11+ years’ experience in E-Commerce, BFSI, Payments, Wealth Management and Capital Markets domain in the IT industry.

Professional Scrum Master (PSM-I) from scrum.org

Certified SCRUM MASTER (CSM) from scrumalliance.org

LeSS certified Practitioner for Large Scale Scrum

Certified Agile Project Manager(ICP-APM)

Hands-on experience in working in Agile (Scrum Methodology) environment. (6+ years)

Knowledge and experience of other Agile frameworks such as - Kanban, LeSS, SAFe, TDD

Led the agile transformation journeys for 2 of the organizations I have worked with. Excellent communication and interpersonal skills. Conducted organization-wide Agile boot camps.

As Scrum Master performed responsibilities of project management, facilitating Scrum Ceremonies, coaching and mentoring team members in Scrum Processes, Product backlog refinement, User Story creation and task estimation, sprint reviews and retrospectives, team co-ordination and resource utilization. Coordination with on- site off-shore teams and distributed teams. Adept in Remote team management.

Involved in strategic planning and implementation of end-to-end project management. Facilitate discussion and conflict resolution. Ensure teams become self-organized. Update agile tracking systems. Setup plans for TDD, Continuous Integration and Continuous Testing.

Active involvement in the creation of Project Charter, Statement of Work and Business requirement use cases.

Provide scheduled/ad-hoc status updates, reflecting milestones and burn-down charts to various stakeholders such as business teams (commercial; external affairs; digital marketing; sales) and management teams.

Manage project RAIDD (Risks, Assumptions, Issues, Dependencies, Decisions) logs CAREER PROFILE

Organization : Ruby Life, Toronto

Duration : November 2019 – April 2020

Role : Technical Project Manager/ Scrum Master – Microservices Project Undertaken:

Project Name: PII Encryption; Affiliates Management system; E-Commerce engine Technology : Java, Nodejs, React Native, Kafka, AWS Cloud, JIRA, Confluence Team Size : 6 (per Scrum team) x 3

Responsibilities:

Responsible for the implementation of a robust and scalable Micro-services based system, using Java, React, Kafka and ELK stack, to replace existing Monolithic LAMP based system for a user base of 60 million.

Collaborate with product managers to prioritize projects and create delivery roadmap based on the business goals and priorities.

Work with architect to create system architecture design, review it and present it to the senior leadership for feedback and approval.

Work as a Scrum Master and organize sprint ceremonies such as grooming, planning, stand-ups, retrospectives and demo. Resolution of conflicts and negotiate the available capacity of team members.

Create project progress reports and provide updates to senior management on the overall health of the project.

Handling distributed scrum teams in different time zones.

Managing and tracking risks and resolution of all impediments of the team. Organization : RBH – subsidiary of Philip Morris International, Toronto Duration : July 2018 – October 2019

Role : Sr. Scrum Master – B2C Division

Project Undertaken:

Project Name: B2C Team – ca.iqos.com e-commerce platform Technology : MAGENTO marketplace platform, SalesForce (SFDC) CRM; MS Azure for deployment Team Size : 7 (per Scrum team) x 3

Responsibilities:

Scrum Master handling day to day Scrum activities and reports. Agile transformations lead for the dev team.

Facilitating Scrum meetings and Scrum processes. Involved in User Story creation with Product team.

Engage with Product Owner on planning scope and release of the project. Sunny Jain

Handling distributed scrum teams in different time zones.

Product Backlog refinement, prioritization and documentation coaching to PO and BA

Resolving interconnected dependencies for POs and ensuring smooth integration of the various projects.

Resolved inter-personal conflicts of the team members to harmonize team environment.

Filled the gap for Product Manager during her prolonged absence and handled varied duties such as Budget estimation and utilization; resource recruitment and utilization;

Enable the creation of MS Azure DevOps pipeline and Support team for timely deployment and maintenance of the e-commerce product.

Coaching the team in adhering to the agile principles and avoiding team conflicts.

Creating and ensuring the update of JIRA board to reflect the present status of work.

Keeping track of Burn-down charts; Release Burn-up charts; Release emails to stakeholders

Conducting Agile training sessions including Team Bonding and Lift-off sessions.

Uplifting the mind-set of the team and business from Waterfall/Adhoc methodologies to understanding and using Agile.

Received appreciation from the senior management team for introducing Agile in the organization. Organization : Fiserv Inc– Payments and Wealth Management www.fiserv.com Duration : 2018

Role : Scrum Master

Project Undertaken:

Project Name: Billers Solution

Technology: ASP.NET, REST API

Team Size : 10 (per Scrum team) x 2

Responsibilities:

Facilitating Scrum meetings and Scrum processes. Involvement in User Story creation.

Engage with other SM in Scrum of Scrums meeting for common risks and issues.

Implementing various Agile frameworks such as TDD, Scaled Agile.

Product Backlog refinement and documentation.

Coaching the team in adhering to the agile principles and avoiding team conflicts.

Conducted Agile boot camps for organization-wide agile awareness.

Able to develop TFS/Rally reports, sprints, dashboards

Facilitate in setting up Scrum processes such as Definition of Ready and Definition of Done for the entire program.

Managing and tracking risks and resolution of all impediments of the team.

Developed communication plan for all stakeholders. Provide status update and tracking update to Product Manager.

Organization : Nihilent Technologies www.nihilent.com Duration : 2017 – 2018.

Role : Scrum Master

Project Undertaken:

Project Name: Nedbank Managed Evolution – Overhaul of Capital Markets product for Nedbank Team Size : 11 (per Scrum team) x 3

Responsibilities:

Scrum Master/Project Manager handling day to day Scrum activities and reports.

Facilitating Scrum meetings and Scrum processes. Involvement in User Story creation.

Engage with Product Owner on planning scope and release of the project.

Coordination with on-site off-shore teams and distributed teams.

Product Backlog refinement and documentation.

Implementing various Agile frameworks such as Kanban, LeSS.

Creation of Project Charter and budget estimates for resource management.

Complete PMO activity such as budget generalization and estimates for entire project.

Help to build plan for Digital Applications. Coaching team in Scrum Practices.

Able to develop JIRA/Confluence reports, sprints, dashboards. Sunny Jain

Organization : SmartCloud Infotech Pvt Ltd. www.smartcommute.cab Duration : 2015-2017.

Role : Scrum Master

Project Undertaken:

Project Name: SmartCommute Transport management system (Logistics DOMAIN) Technology: SFDC CRM, Android and iOS

Team Size : 10 (per Scrum team) x 2

Responsibilities:

Scrum Master handling day to day activities and reports.

Responsible for Project Implementation on client side.

Facilitating Scrum meetings and Scrum processes. User story creation.

Coaching the Scrum Team and organization on how to use Agile/Scrum practices.

Implementing various Agile frameworks such as Kanban for Production support teams.

Gathering client requirements and sharing with Dev team. Project stakeholder communication on daily basis.

Product Backlog refinement and documentation with Product Owner.

Able to develop JIRA reports, sprints, dashboards.

Creation of HLD for requirements to present to higher management and technical team.

Project Manager handling resource management, vendor management, client engagements. Past Experience:

Organization : Wolters Kluwer Pvt Ltd. www.wolterskluwerindia.co.in/ Duration : September 2012 – February 2015.

Role : Quality Analyst Level 3/Scrum Master (stand-in) Organizations : Various organizations in India

Duration : September 2007 – September 2012.

Roles : Test Engineer/Sr. QA Engineer/ Automation QA Analyst SOFTWARE ACQUAINTANCE:

Agile Project Mgmt. Tool: JIRA/Confluence, RTC (IBM), TFS, MS-OFFICE, RallyDev (www.rallydev.com) Technologies : AngularJS, REST API, Java; MS SQL; SQL server, AWS Cloud, MS Azure Devops Defect Tracking Tool : Team Foundation Server, Jira Reporting Tools : MS Project, Visio, SharePoint, Trello ACADEMIC PROFILE:

Qualification:

BE in Computer Science from Pune University – Duration (September 2003 to May 2007) Professional Certifications:

Certified Scrum Master – scrumalliance.org

Professional Scrum Master (PSM – I) – scrum.org

LeSS Certified Practitioner for Large Scale Scrum

Certified Agile Project Manager (ICP-APM)

ISTQB

REFERENCES:

Available on request.

Place: Toronto Sunny Jain



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