Social Media Customer Service
Resume:
Qualifications
DEGREE: Tourism
DEGREE: Circus Performing Arts
DURATION: 6/2018 - 10/2019
DEGREE: Safety and Security
DURATION: 1/2016 - 10/2017
DEGREE: Aesthetics
DURATION: 9/2014 - 6/2015
Skills
Organized
Professional
Attention to detail
Motivated
Experience
Company Name: Al Messila Resort&Spa. Marriott International
Hostess 10/2019 - Present
Description: I participated in the pre-opening work of the hotel. I perform all functions as hostess in the Michelin Star rated restaurant. I was in charge of organizing special events in the restaurant, as well as personalized treatment for all the guests, monitoring their experiences and contunued contact. Cashier. I performed duties as Restaurant Supervisor, guiding, training and supporting team members. I showed great adaptability, supporting the different departments of the hotel when they needed it.
Company Name: VIPS Group
Restaurant hostess 12/2018 - 2/2019
Description: Reception and customer service in the restaurant. Management of calls and reservations, as well as their follow-up. Organization of special events in the restaurant. Cashier. Monitoring the quality of customer service.
Company Name: Bubbles Dive S. L.
Description: I managed the different diving centers and schools nationwide. I promoted the sale of products, travel organization and management of Social Media. I was in charge of carrying out the different training in diving for the students, both theoretical and practical.
Company Name: Warner Bros Park. Madrid
Kitchen Assistant 4/2018 - 7/2018
Description: Preparation of hot and cold dishes, in addition to desserts, baked goods and presentations of the same. Cleaning and hygiene of the workplace. Average service of 18,000 meals a day.
Company Name: World Real Games
Event Coordinator 8/2016 - 10/2019
Description: I collaborated with team members to guarantee the provision of an efficient and high-quality service in the field of sporting and thematic event management, with high customer satisfaction. I continually received positive reviews from customers on performance reviews. Driver functions.
Company Name: Nice Clinic
Beautician 8/2016 - 9/2016
Description: I performed the laser hair removal and microdermabrasion procedures. I developed individualized therapeutic and skin care programs during the replacement period that I did. Functions as a receptionist.
Company Name: Inspired Events
Event Planner 12/2015 - 8/2016
Description: Planning, management and development of all kinds of weddings and events. Great quality of customer service and ability to resolve possible unforeseen situations. Monitoring of customer experiences.
Company Name: Hedonai
Beautician 9/2015 - 12/2015
Description: I developed individualized, therapeutic and skin care programs. I performed the laser hair removal and microdermabrasion procedures. I fostered an exceptional, warm and welcoming customer experience. I organized the stocks in the rooms with the proper supplies. I resolved customer complaints and facilitated conflict resolution.
Company Name: Geiser
Lifeguard 5/2015 - 9/2015
Description: I recorded accurately and in detail all the events that occurred on each shift. I performed the checks and maintenance of the facilities.
Company Name: A38
Promovter 1/2015 - 4/2015
Description: I coordinated and participated in promotional activities and trade fairs. I always offered a professional, friendly and courteous service. I set up the dining room tables according to the type of event and service standards. I showed great hospitality to the clients at the moment of receiving them and dealing with them.
Interests
Personal
Information
References Request On Demand
Sports
Arts
Travel
Date Of Birth:
20/1/1997
Nationality:
Spanish
Marital Status:
Single
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