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Business Data Analyst

Chino, CA
April 23, 2020

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Charles Wagner

Chino, CA ***** C: 630-***-**** E:


Astute Data Analyst with experience providing operational and managerial insights to enhance business projects. Well-versed in industry needs and best practices, internal production systems, and employee relations. Highly successful in leveraging data trends and patterns to optimize project design, testing, and performance.



Self-Employed - Chino, CA

Serve as data operations manager for a five-year ERP integrated system implementation.

Maintain consistent and accurate project requirements across SAP HANA, SuccessFactors, HPQC, SharePoint, Microsoft Office Suite, Google Docs, and VISIO.

Spearhead cohesive HR system functionality by integrating CATS, Corp Labor, Concur, SAP Payroll, Benefits, and SF EC modules.

Solve cross-functional project bottlenecks by engaging every project team and synthesizing key information.

Establish clear go-live timelines using collaborative road maps to ensure on-time project delivery.

Force hard decisions on project deliverables by cutting down on scope creep and corralling attitudes towards achievable outcomes.

Oversee team of consultants for data-driven exercises such as data exploration, validation, and creation that fostered

Prevent future data defects by producing, modifying, and migrating all employee data elements during system lifecycle phases.

Run extensive data analyses in unique system environments to answer complex leadership inquiries.

Use big data Excel reports to provide milestone progress updates and maintain project oversight.


PricewaterhouseCoopers - Chicago, IL

Identified project requirements by authoring over 35 key requirements documents during design phase.

Implemented system solutions and worked with SMEs and IT to build SuccessFactors and SAP ECC payroll, benefits, and T&L systems.

Successfully completed several iterations of program testing with 90% defect pass rating for five SAP subtowers and fully prepared all programs and system changes for go-live.

Solved complex architecture incongruencies in a leadership role to maintain overall system health.

Identified innumerable system defects in four project subtowers during functional, integration, and agile test phases.

Tackled massive project redesign efforts following critical path deviations and design gaps.

Bureaucratically demonstrated corporate finesse by spearheading client leadership meetings and capturing key system designs.

Education and Training

Trinity University - San Antonio, Texas Bachelor of Science

Honors Communication and Business Analytics and Technology (BAT), 2016

Cumulative GPA: 3.9

Published Honors Thesis: "Glued to the Sofa": Exploring Guilt and Television Binge Watching Behaviors

Dean’s List for every academic semester 2012-2016

Delta Sigma Pi Scholarship Key Award - For the highest grade point average in the School of Business

Murchison Scholar - Trinity University's highest academic award


SAP and Lean Operations certified

Advanced experience in Microsoft Office Suite

Advanced experience in Adobe Acrobat Pro, VISIO, WebEx, Zoom, and Google Docs

Advanced experience in SAP HR, Benefits, Payroll, T&L, Concur, and SuccessFactors EC

Experienced coding Python, SPSS Regression Analysis, and R Studio

Requirements gathering

Project management

Operational Improvement

Data Analysis

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