Michael A. Brooks
Miami, FL 33125
Michael A. Brooks
Major: Computer Science
1992 - 1998 Alabama A&M University Normal, AL
Major: Computer Sciences \ Electrical Engineering
Minor: Business Management
Computer Related Coursework:
1995 - 1997 New Horizon Computer Learning Center Huntsville, AL
1993 - 1995 Chrysler NTC Training Center Huntsville, AL
Areas of Expertise
Network security specialist, expert in PC configurations, NT, and Active Directory networks and other technologies.
Extensive experience in computer software, hardware support, R&D, LAN/WAN architecture, design and specifications.
Skilled in leadership and taking care of responsibilities prior to deadlines.
Experience in algorithmic programming design and creativity.
IBM PC, Tablet P.C. Macintosh PC, CAD/CAM Workstation, Cisco Routers/Switches, Ascend ISDN/ATM Routers, Bay Stack Hubs, Iomega Jaz Drives, SCSI/IDE, PCI/ISA, RAID 5, Dell, HP NetServers, and Compaq ProLiant Servers, Palm PDA/Windows Smartphone PDA, Black Berry PDA, Network Associates Sniffers, IBM E- Servers, Snap, Qualys Guard, Emerson Network Climate Controls, Fluke Networks OptiView Series II an III tablet network analyzer, FT1 access multiplexer (split-T), Cisco, Check Point, Citrix
Windows 10/8/7/XP/VISTA/2000/95/NT4.0 Server 2003/2008/2012 Workstation, Lotus Notes 4.6/R5/R6 Svr/Clnt, MS Exchange Server/Outlook Client, Macintosh OS, IBM OS2 (Warp), Rumba Emulators, Checkpoint Firewall R80/R77.30, Cisco Fast Step, Cisco Works, Cisco Config Maker, Catia, Citrix user account setup, CAD/CAM, AutoCAD Lite, Ghost/Imaging, Mozilla IMAP/SMTP, POS, Peregrine Ticket Tracking System, Black Berry Enterprise Server, Remedy. HP Open View, Active Directory, SMS, Active Directory Remote Console, Blue Cat DNS, Blue Coat Proxy, QRadar v7.2.3, Qualys, Citrix, TuFin and FireMon
Fluke Network Devices: New Horizons Computer Learning Centers
Share point Administration: New Horizons Computer Learning Center
Customer Service: New Horizons Computer Learning Center
Mitsubishi PLC/HMI Administration: Chrysler LLC
Siemens PLC/HMI Administration: Chrysler LLC
02/11/2020 – 04/19/2020 Conviva Solutions/Humana Health Miami, FL
Sr. Network Security Engineer Infrastructure
Security tools implemented and managed, Microsoft SCCM, WinMagic for encryption, Fortiguard firewall, Forticlient for malware and certain DLP functions, FireEye and Barracuda for email security, Microsoft Cloud Azure AD, Tenable Nessus vulnerability management, Thycotic PAM
Information Security Engineers lead the install and use software, such as firewalls and data encryption programs, to protect organizations sensitive information. I also assist computer users with installation or processing of new security products and procedures.
Test for Vulnerabilities
As Sr. Information Security Engineer tasking conducting periodic scans of networks to find any vulnerability. We also conduct penetration testing, in which we simulate an attack on the system to highlight or find any weaknesses that might be exploited by a malicious party.
Monitor for Security Breaches
Information Security Engineers constantly monitor the organization’s networks and systems for security breaches or intrusions. My team installs the software that helps to notify us of intrusions, and watch out for irregular system behavior.
Investigate Security Breaches
If a breach has occurred, Information Security Engineer leads incident response activities to minimize the impact. Afterwards, lead a technical and forensic investigation into how the breach happened and the extent of the damage. Prepared reports of findings to be reported to management.
12/01/2014 – Current Beaumont Hospital Health Systems
Sr. Cyber Security Network Engineer/ Firewall/IPS/SIEM Dearborn, MI.
Sr. Cyber Security Network Engineer /Analyst for Checkpoint/Palo Alto Firewall R77.30/R80/GAIA and Checkpoint Firewall remediation via FireMon/TuFin Monitoring tool. Lead in configuration and management program to install updated security tools, Design security strategy in sphere of new networking fields, Provide security engineering network services to ensure high graded customer service, Maintain and implement cyber security strategy and standardization methods
Executing analysis of network security needs and contributes to design, integration, and installation of hardware and software, Analyze all records and recommend solutions for clientele based networking security measures, Assist to improve all transitional program to initiate switchover process from Surf control on Blue Coat proxy/Force Point proxy filtration software in accordance with transparent traffic bound for Firewall sources/destinations
Analyzing, troubleshooting and correcting network security concerns/issues remotely and on-site using QRadar v7.2.3, Qualys, TuFin, FireMon and Check Point to pinpoint threats, provide technical support to log aggregation via SIEM tools, set-up and assist in all response measures as an IRT (Incident Response Team) resolver Providing operational backup round the clock, Vulnerability remediation execution for all infrastructure nodes for threat mitigation
Maintaining and administering perimeter security systems such as Check Point/Palo Alto Firewalls, IPS/IDS intrusion detection systems, proxied web traffic, traffic analyses and performing Firewall policy CR reviews and validation to our Network Security team, Manage and resolve Cyber Security networking issues at time of problem detection with QRadar SIEM offenses logging, and Network Activity Monitoring
11/19/2012 – 10/08/2014 Detroit Water Sewerage Department
Network Engineer/PNSS/SCADA/Rockwell Controls.
Network Engineer on SCADA and PNSS PLC Controls and inter connectivity of DWSD business networks via Cisco switches/ routers, and Opti-man AT&T. QRadar Network Monitoring, SANS, Checkpoint/Palo Alto firewall migration to Juniper with other Sr. Network Engineers.
Ensures that uplink communications are in spec and online with all DWSD Municipal locations via Cisco layer 2 and layer 3 OSI model connections including all pump stations and monitoring control sites for water quality and availability to DWSD customers.
Fresh water and waste water plant monitoring of all Cisco hardware that is directly connected to DWSD equipment, configuration, and development of Rockwell/Emerson/SCADA hardware communications for incineration, solid waste extraction, and expelled flume from incineration process for federal environmental reporting.
Hardware and software configuration Engineer for all Cisco routers/switches 3550,2811,2911, 7200, 2960, 4509, and 6500 series via MPLS, OSPF,BGP, static routing, spanning tree, and VPN LAN/WAN access
12/10 – 11/17/2012 Total Health Care Detroit, MI
Network Engineer/Network Administrator.
Execute technical support service onsite as well as remote support for offsite clients, Lead in the development and implementation of IT projects, Responsible for support and maintenance of VoIP phones, windows 7/XP desktops,2003/2008 Windows servers
Check Point/Palo Alto Firewall Security Admin responsible for policy review, development, SANS/GCIH and push of new Firewall rule base installs. Performs routine monitoring of security, and application logs with application escalation.
Develop environment reports to superiors regarding effectiveness of data security and makes recommendations for the adoption of new procedures within a Cisco hardware and HP Procure environment. Provide system administration of network, web, and/or communication systems, including Cisco based Local Area Network (LAN) and Wide Area Network (WAN) systems and associated network security. Performs administration of user accounts, passwords, email, chat, and FTP. Maintains servers, creates monitoring reports and logs, and ensures functionality of links.
Install new software releases, system upgrades, evaluates and installs patches and resolves software related problems. Performs system backup and recovery, maintaining data files and monitors system configuration to ensure data integrity based on commonly-used concepts, practices, and procedures within a particular field. Provide technical support for various specialized Automated Information Systems (AIS) such as but not limited to Composite Healthcare System (CHCS), Medical Expense and Performance Reporting System (MEPRS), and Business Objects. Provide acquisition and program management support. Monitor access to designated controlled areas.
Strong operational knowledge of Windows 2000, Windows 2003/2010, Active Directory, Zen desktop, Palo Alto/Checkpoint Firewall, SharePoint, Cisco Switches, VMware in an enterprise environment, storage & SQL.
10/07 – 12/10 Chrysler Corp. LLC. Toledo, OH & Trenton, MI
DIA (Department Information Administrator) LAN/WAN Admin, Network Engineer, PC/Server Network Controls Admin.
Security Clearance granted for upgrades to network hardware and software components as required installs, upgrades, and configures network printing, directory structures, rights, security, and software on file servers, Provides Sr. Management with network technical support, abreast of changes in user/system and software/hardware requirements, Monitors and administers the network, Updates the operating systems as required.
Network Engineer support for plant, Executive and office operations for parts manufacturing that are distributed nationwide for completion of vehicles. Monitor Production Systems for malfunctions and repair, Andon, Marque Manager Controller, Cisco Network routers/switches.
Provide daily security audits and sniffer request for network devices. Data management of hardware connections in IDF data cabinets, and data room for constant monitoring. Perform Network Engineering duties in and around all heavy industrial machining equipment and electrical converters for the plant. Create Change Control Request for Network Upgrades as required.
3/20/07- 10/21/07 Hewlett Packard/Delphi Dearborn, MI
ITIL Problem Coordinator for HP/Delphi.
Plan the key activities in the Change Management, Release Management and Configuration Management processes.
Plan the exchange of appropriate information relevant to managing the Release and Control processes. Initiate actions to ensure the key activities in the Release and Control processes meet the agreed objectives set. Report on the effectiveness and efficiency of the activities in the Release and Control processes.
Organize the exchange of appropriate information with Executives, Provide Change, Release and Configuration Management information to other IT Service Management processes, users and suppliers. Maintain the procedures of the Release and Control processes. Maintain the baselines of configurations and status information of Configuration Items.
Provide instructions for designing, building and configuring releases. Advise on the back-out and test plans for changes and releases. Plan the implementation of releases. Monitor the logistics (storage, transport, development and/or delivery, implementation) for releases (whether purchased or developed internally).Coordinate and monitor changes (including preparing and taking part in Change Advisory Board meetings).
Optimizing Monitor and optimize the Release and Control processes. Propose improvements, based on results of monitoring and/or reviews. Plan and conduct change, release & configuration audits.
9/15/06-3/1/07 Comerica Bank H.Q. Auburn Hills, MI
Help Desk Analyst 1st and 2nd level Application support.
Track and manage support requests from end users. Automatically track communications and activities associated with your help calls. Publish solutions to common problems in your knowledge base. Collect detailed information about installed hardware, software & system settings on all the machines on your network. Configure which users can access reports and tailor reports to each user.
Collaborate with other team members on tasks and projects and maintain a central contacts database for organization. Automate network audits and common tasks such as audit snapshot files from the file system or POP3 email accounts. Manage Enterprise Server settings, including user access rights, group memberships.
Configure alerts via email, pager or SMS text messages, for events in inventory such as missing or faulty hardware or changes to the hardware/software environment. Define groups can share contacts, tasks and projects, and specify which users can access which reports. Assign case managers to support data received.
3/7/05- 4/28/06 City of Detroit Water/Sewerage Department Detroit, MI
Application Development and Web Services Email Administrator for City Water Department. Security Clearance with access to control systems and all locations of Fresh and Waste Water Treatment plants.
Responsible for the daily task of resolving the trouble tickets at 5 major water department sites that are remote in locations to one another. Repair of hardware and networks, Support Sr. Officers.
Daily travel to Water department facilities to correct I.T. issues and attend meetings that reports any and all issues in the plants that may require planning for the transition of being replaced.
Implementation of Mozilla web browser and Java VM to entire City of Detroit Water Department P.C.'s and networks for conversion from Netscape.
12/16/03- Current ModFather I.T. Consulting Detroit, MI
Owner\Network Engineer, Network Installations and P.C. repairs for home based/Small/Medium/Private Business clients.
Independent Contractor for Local, City, State, and Federal Government I.T. projects, D.U.N.’s and C.C.R. registered.
Performs full service call resolution to private homes, and small businesses for wireless network installs, printer support, DSL, and Cable high speed Internet. Proficient in and knowledge of troubleshooting many types of equipment (POS systems,
Registers, printers, terminals, time clocks, thin clients).
Provides Network integration for Michigan Auto Salvage Yards parts tracking system and internal network infrastructure of client’s site. With ability to administer the clients site remotely.
Full service of desktop and laptop P.C. for clients at there home or via pickup with 1day turn around or less, and 30 day warranty on services provided.
Identified primary competitors in market and currently beating there prices by 35% with greater area coverage and customer satisfaction.
8/14/00 – 10/25/03 CDI IT (H.Q. Daimler Chrysler Corp.) Auburn Hills, MI
DIA (Department Information Administrator), LAN/WAN Administrator, PC/Server support analyst, Helpdesk support, Network Engineering, special projects migration and implementation.
Security Clearance granted for upgrades to network hardware and software components as required installs, upgrades, and configures network printing, directory structures, rights, security, and software on file servers, provides users with network technical support, abreast of changes in user/system and software/hardware requirements, Monitors and Administers the network, Updates the operating system as required.
Provide Level 1 & 2 desktop/laptop/PDA support to the entire ASME (Advance Stamping Manufacturing Engineering) department, which encompasses 350+ users including the VP, Director, and Sr. Management. Includes project management of new hardware/software, Cisco networking and technologies. Setting up network drops and establishing network connectivity to LAN/WAN layer 2/3 Cisco routers/switches.
LAN/WAN Administrator for ASME and affiliates of servers and printers running from Novell NetWare 4/5 Servers. Configure hardware/software for PC migrations, user logon security, Citrix Client installs, administrate Lotus Notes users for access to mail servers and mail profile/databases in R5, remote support of Users, Engineers, and top-level Directors, Executives & Sr. Management.
3/20/99 - 8/14/00 Sierra IT (GTE Communications) Novi, MI
Network Specialist/LAN/WAN Administrator / Tech.
Responsible for helpdesk support of client users, and Management level, including the daily tape backup / restore of critical data files and apps. Creating/deleting users, password resetting, file purging, server migration.
Hands on experience for server / workstation implementation and Software / Hardware configurations and repair of computers, connection through TCP / IP network configurations and router / hub connectivity over Ethernet, and Emulation of Mainframe to PC via Rumba NT/95.
Security Clarence granted for implementation of problem solving and network troubleshooting for 325+ users, LAN / WAN maintenance and planning for customer’s network.
1997-1999 BellSouth Mobility (Randstad Staffing Svcs.) Huntsville, AL
Customer Service/Cellular Phone Sales.
Direct cellular phone sales and customer service relations. Technical product understanding of cellular products.
Programming and configuration of cellular phone in the Decatur/Athens region. Troubleshooting and repair work of cellular devices.
Deciphering of ESNs and Binary code for cellular devices.
Developed interpersonal skills as a result of constant interaction with individuals/customers on multiple levels.
1996 -1997 BST Technologies, Inc. (Fast Word Temp Svcs.) Huntsville, AL
Circuit Board Schematic Loader.
Loading transistors and capacitors on circuit boards for use in Satellite Systems and various electronic devices.
Critical Design Reviews (CDR) of Schematics in conjunction with Electrical Engineering.
Team Leader over a 12 individual work group. Position involved insuring quota levels, output quantity checks and delivery or materials.
Handled solder and soldering guns for installation of fine computer circuit parts, installation of computer cables and hardware.
1995 -1997 New Horizons Computer Learning Center Huntsville, AL
Facilities Manager/LAN Administrator.
Primary duties include software initialization and implementation, as well as hardware and NetWare 3.x/4.x and NT 4.0-setup and configurations and equipment coordination required for the daily management and successful performance of New Horizons instructor tasks.
Expert in hardware analysis and repair of all computer system components and I/O devices requiring a detailed knowledge of computer structure.
Acquired specialized training in courses related to computer design, architecture and networks, in addition to various application software courses offered at New Horizons.
Detailed LAN and server-based design, engineering, and installation in diversified offsite locations and environments where courses were being staged for the clients training.
Available upon request