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Customer Service Security Guard

Montreal, QC, Canada
April 23, 2020

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Cathy Ginchereau

Nanaimo, BC V*R *T*


Work Experience

Security Supervisor

Casino Nanaimo - Nanaimo, BC

July 2018 to Present

Security Supervisor

Footprints Security - Nanaimo, BC

July 2017 to July 2018

Truck team member

1800 got junk - Nanaimo, BC

May 2016 to July 2017

Security Guard

GardaWorld - Montréal, QC

2009 to 2015

Security Guard

Casino de Montréal - Montréal, QC

2012 to 2014

Security Guard

strict security - Montréal, QC

2011 to 2012


A&W - Quebec City, QC

2009 to 2009

Camp counsellor

Centre des Loisirs St-Sacrement

2008 to 2009

Camp counsellor

Cité-Joie - Quebec City, QC

2006 to 2007


Advanced security training in Advanced security training Glen moffatt - Nanaimo, BC

May 2018 to June 2018

Basic security training

VIU - Nanaimo, BC

June 2017 to July 2017


VIU - Nanaimo, BC


occupational first aid level 1

VIU - Ucluelet, BC


forklift certificate

North Island College - Ucluelet, BC

2016 to 2016

hazard recognition certificate

North island college - Ucluelet, BC

2016 to 2016

certificate in Transportation of Dangerous Goods

North Island College - Ucluelet, BC


fall protection

North island college - Ucluelet, BC


confined space certification

North island college - Ucluelet, BC


propane dispensing certification

North island college - Ucluelet, BC


Occupational First Aid with Transportation Endorsement North island college - Ucluelet, BC


youth and adult correctional intervention

John Abbott College - Montréal, QC

2006 to 2009

high school diploma

quebec high school - Quebec City, QC

2001 to 2006

Additional Information

• Fluent in both French and English

• 10 yrs experience in security (Hospital and Casino)

• Current Industry certification through North Island College

• Track record of providing excellent customer service

• Reliable, team work oriented and bondable


Customer Service

• Provide attentive customer service based on individual needs

• Go above and beyond customer's demand to ensure positive service

• Ability to provide professional, curtious service in emergency situation Health and Safety

• Ensure the security and safety of premises, customers and staff

• Trained in emergency situations (medical, fire, physical intervention)

• Able to perform through high stress situations

• Maintain clear, professional logs and reports


• Able to work under direct supervision and unsupervised

• Willing to work a flexible schedule; able to jump in and assist team member

• Promote a safe and positive work environment

Contact this candidate