Customer Service Security Guard
Resume:
Cathy Ginchereau
***************@*******.***
Work Experience
Security Supervisor
Casino Nanaimo - Nanaimo, BC
July 2018 to Present
Security Supervisor
Footprints Security - Nanaimo, BC
July 2017 to July 2018
Truck team member
1800 got junk - Nanaimo, BC
May 2016 to July 2017
Security Guard
GardaWorld - Montréal, QC
2009 to 2015
Security Guard
Casino de Montréal - Montréal, QC
2012 to 2014
Security Guard
strict security - Montréal, QC
2011 to 2012
Supervisor
A&W - Quebec City, QC
2009 to 2009
Camp counsellor
Centre des Loisirs St-Sacrement
2008 to 2009
Camp counsellor
Cité-Joie - Quebec City, QC
2006 to 2007
Education
Advanced security training in Advanced security training Glen moffatt - Nanaimo, BC
May 2018 to June 2018
Basic security training
VIU - Nanaimo, BC
June 2017 to July 2017
whmis
VIU - Nanaimo, BC
2017
occupational first aid level 1
VIU - Ucluelet, BC
2017
forklift certificate
North Island College - Ucluelet, BC
2016 to 2016
hazard recognition certificate
North island college - Ucluelet, BC
2016 to 2016
certificate in Transportation of Dangerous Goods
North Island College - Ucluelet, BC
2016
fall protection
North island college - Ucluelet, BC
2016
confined space certification
North island college - Ucluelet, BC
2016
propane dispensing certification
North island college - Ucluelet, BC
2016
Occupational First Aid with Transportation Endorsement North island college - Ucluelet, BC
2016
youth and adult correctional intervention
John Abbott College - Montréal, QC
2006 to 2009
high school diploma
quebec high school - Quebec City, QC
2001 to 2006
Additional Information
• Fluent in both French and English
• 10 yrs experience in security (Hospital and Casino)
• Current Industry certification through North Island College
• Track record of providing excellent customer service
• Reliable, team work oriented and bondable
RELEVANT SKILLS:
Customer Service
• Provide attentive customer service based on individual needs
• Go above and beyond customer's demand to ensure positive service
• Ability to provide professional, curtious service in emergency situation Health and Safety
• Ensure the security and safety of premises, customers and staff
• Trained in emergency situations (medical, fire, physical intervention)
• Able to perform through high stress situations
• Maintain clear, professional logs and reports
Teamwork
• Able to work under direct supervision and unsupervised
• Willing to work a flexible schedule; able to jump in and assist team member
• Promote a safe and positive work environment
Contact this candidate