Sales Front Office
Resume:
RESUME
S. BHARANIDHARAN
B*, Sankara Apartments
West Mambalam Chennai-600033
Mobile: +91-978*******
E-Mail Id: adcxdh@r.postjobfree.com
OBJECTIVE:
To gain a challenging growth oriented career in the field where my management skills can be put to the optimum use for the development of organization.
ACADEMIC QUALIFICATION:
2008-2010 Completed MBA in Hospitality Management from
SRM University
2005-2008 Completed Bachelor of Science in Hotel and Catering
Management in SRM institute of Hotel Management.
2004-2005 Finished Higher Secondary in SRM Nightingale Matriculation
Higher Secondary school.
.
WORKING EXPERIENCE:
Sep 2019 – Till date Working as Business Head in Fancymonk (Fancymonk
Technologies Pvt Ltd)
RESPONSIBILITIES:
Responsible for managing end to end operations of the company in Chennai market.
Responsible for acquisition of industrial catering vendors across the city.
Increase new clientele base & generate higher revenue.
Close co-ordination with the clients for promotions and business solutions.
To ensure highest level of customer satisfaction and profitability.
Generate higher revenues and achieve set targets.
Building better relationship with the vendors for smooth operation.
Setting up sales process, targets and responsibilities for individual BDM’s.
Conducting regular sales review meetings and analyzing the results.
Maintain higher level of disciple among employees.
Handle BD, Supply, Operations & Analysis.
Organizing for marketing activity for the branding and visibility of the company.
Product testing (overall) to maintain the quality and to give better experience to the users.
Responsible of recruitment of middle & lower lever staffs in all functional departments.
Client Support & feedback management,
Vendor Settlement Process.
New city launch strategy & planning.
Jan 2018 – Aug’19 Worked as City Head in FabHotels
RESPONSIBILITIES:
Responsible for handling corporate & travel agent accounts.
Responsible of P&L of the city.
Responsible for handling complete sales team.
Increase new clientele base & generate higher ARR / Revenue.
Close co-ordination with the Reservation, property owners, operation & supply team) for smooth process.
To ensure highest level of customer satisfaction and profitability.
Generate higher revenues and achieving set goals.
Handling multiple properties.
Jun 2015 – Aug 2017 Worked as Alliance Manager in FIZZ (FIZZ e-Ventures),
Chennai.
Sep 2017 – Jan 2018 Worked as Business Head in FIZZ (FIZZ e-Ventures)
RESPONSIBILITIES:
Responsible for managing end to end operations of the company.
Responsible for acquisition of Local services across the city.
Increase new clientele base & generate higher revenue.
Close co-ordination with the clients for promotions and business solutions.
To ensure highest level of customer satisfaction and profitability.
Generate higher revenues and achieve set targets.
Building better relationship with the merchants for smooth operation.
Setting up sales process, targets and responsibilities for individual sales executives.
Conducting regular sales review meetings and analyzing the results.
Maintain higher level of disciple among employees.
Handle BD, Marketing, Design, Tech (Web & App development) teams.
Organizing for marketing activity for the branding and visibility of the company.
Product testing (overall) to maintain the quality and to give better experience to the users.
Responsible of recruitment of middle & lower lever staffs in any department.
Close co-ordination with third party consultancies for HR needs.
Managing admin related activities & Employee payroll management.
Customer Support.
Merchant Settlement Process.
New city launch strategy & planning.
Oct 2014 – May 2015 Worked as Marketing Consultant in Groupon India,
Chennai.
RESPONSIBILITIES:
Responsible for Restaurants, Hotels and Spas.
Increase new clientele base & generate higher GB & GP.
Close co-ordination with the clients for promotions and business solutions.
To ensure highest level of customer satisfaction and profitability.
Generate higher revenues and achieve set targets.
Building better relationship with the merchants for smooth operation.
Nov 2013 – Oct 2014 Worked as Manager – Business Development in The
Accord Metropolitan, Chennai
RESPONSIBILITIES:
Responsible for handling Corporate Accounts.
Responsible for handling the sales team in the absence of Director of Sales.
Increase new clientele base & generate higher ARR / Revenue.
Close co-ordination with the unit (Reservation, banquets & Front office) for smooth operation.
To ensure highest level of customer satisfaction and profitability.
Generate higher revenues and achieving set targets.
Handling multiple properties.
Sep 2012 – Nov 2013 Worked as Asst Sales Manager in Lemon Tree Hotels,
Chennai
RESPONSIBILITIES:
Responsible for handling Corporate Accounts.
Increase new clientele base & generate higher ARR / Revenue.
Responsible of preparing corporate rate list, Analysis reports, Trackers and other misc reports.
Close co-ordination with the unit (Reservation, banquets & Front office) for smooth operation and function.
To ensure highest level of customer satisfaction and profitability.
Generate higher revenues and achieving set targets.
Handling multiple properties.
Jul 2010 – Jul 2011 Worked as Sales Executive in Regional Sales Office of The
Lalit hotels, Palaces & Resorts in Chennai
Jul 2011 – Sep 2012 Promoted as Asst Manager Sales in Regional Sales Office of
The Lalit hotels, Palaces & Resorts in Chennai
RESPONSIBILITIES:
Responsible for handling Corporate Accounts & Travel Agents.
Increase new clientele base & generate higher ARR / Revenue.
Responsible of preparing weekly, monthly productivity reports and other strategy reports.
Close co-ordination with the unit (Reservation, banquets & Front office) for smooth operation.
To ensure highest level of customer satisfaction and profitability.
Generate higher revenues and achieving set targets.
Handling multiple properties.
TRAINING & PROJECTS:
2006-07 Did my industrial Exposure training in Chola Sheraton, Chennai
from 1.12.2006 to 10.03.2007. I was exposed to all the
departments.
2009 Did project on ‘A study among companies towards customers
satisfaction with reference to services provided by Rain Tree hotel’
2011 Attended Sales training with The Lalit Hotels, Palaces and Resorts
conducted by Mercuri Goldmann India
2013 Attended and got the highest rank in training program conducted by Head
Start Institute Pvt Ltd for ‘Sales Execution Excellence’ and Concepts’.
AWARDS:
2010 Winner of Sales Promotion Scheme “Action Replayy” for the month of
December’10 for The Lalit Hotels, Palaces & Resorts.
EXTRA CURRICULAR ACTIVITIES:
Represented school in athletic events & Football.
Active volunteer in conducting the departments first ever cultural program in 2006.
Attended Food and Beverage Seminar at IHM, Tharamani, Chennai in 2006.
Attended St.Johns Ambulance Association Program Certified by Minister of Health & Family Welfare in 2006.
Was the Head of Hospitality in a management meet organized by SRM School of Management “Isage 09” and handled Chief guest service, participant food, accommodation etc.
PERSONAL PROFILE:
Name : S. Bharanidharan
Father’s Name : B. Sivasubramanian
Date of Birth : 09-07-1988
Nationality : Indian
Religion : Hindu
Languages Known : English, Tamil & Hindi
DECLARATION:
I hereby declare that the details furnished above are true to the best of my knowledge, and I will be an asset to your organization.
Date:
Place: Chennai S. BHARANIDHARAN
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