Mohamad Saidul Alam
PO Box ****, Doha-Qatar
Cell: +974-****-****
Home: +975-****-****
Email: adcxbn@r.postjobfree.com
Summary Highlights
Bachelor of Business Administration
4+ years of work experience in the areas of customer service, library resource management, information technology support, and events management
Career Objective
Seeking a suitable position in the area of accounting, finance, marketing, administration, or management. Education
Bachelor’s in business administration (Major-Accounting Minor Finance) College of Business & Economics (AACSB Accredited) Qatar University Cumulative GPA: 2.97/4.00 Graduated: 2019
Work Experience
Qatar National Bank
Customer Service Intern [Dec 2019 – Jan 2020]
Helped customers in opening new bank accounts (both at domestic and overseas QNB branches) and issued debit cards
Assisted customers with postponement of loan repayment and credit card payment
Reviewed customer liabilities per Qatar Credit Bureau (QCB) regulations before loan issuance
Administered various types of loan issuance: personal, vehicle, mortgage, vehicle lease, retirement loan etc.
Audited dormant account history to determine on their closure
Provided accurate and correct information in response to customer queries related to loans and credit cards
Overall proved to be a resourceful representative who met productivity and customer satisfaction goals Qatar University Library
Library Assistant [Apr 2017 – Jul 2017]
Successfully completed Radio-frequency identification (RFID) project: Replaced barcodes with RFID for all books
Qatar University Information Technology Services
Information Technology Assistant [Feb 2018 – Dec 2019]
Ensured availability and functionality of class-room audio visual technology
Assisted teachers and administrators in solving a wide range of technology troubleshooting problems
Performed microphone system set up for student orientation, teacher orientation, and IELTS exam Qatar University Student Activities
Student Worker [Aug 2017 – Oct 2017]
Researched regional and international sporting events and suggested suitable events for Qatar University Team participation
Maintained the schedule and reservation of tennis, volleyball, and squash courts Qatar Sports League
Event Assistant [Sep 2015 – Jan 2017]
Sold and handed out tickets at the box office window
Managed crowd through welcoming spectators and ushering them to their designated places 2
Ensured venue cleanliness and maintained the operational functionality and accessibility of all emergency exits
Qatar Summer and Winter Festival
Ticketing Agent [July/Dec 2017]
Assisted patrons with ticket purchases
Balanced daily cash deposits and bank vault inventory with a zero-error rate
Operated ticket master processing system, credit card system accurately and efficiently Trainings
Attended Top International Certificates in Accounting, Audit, and Finance webinar organized by Accounting World. The training awarded 2.0 credit hours.
Community Involvement
Worked as finance coordinator, Cultural Village 2017 of Bangladesh Booth.
Was appointed as a House Prefect in high school for demonstrating leadership quality.
Participated in Green Qatar Campaigns and collaborated with students in beach-cleaning initiatives.
Student Orientation Volunteer
Skills
Interpersonal
Have excellent communication (oral and written) and interpersonal skills. Can communicate effectively, pleasantly, and with clarity
Punctual and complete tasks within deadline
Can multi-task if necessary
Can do heavy physical work if needed
Can work efficiently both independently and in teams
Very good in making presentations
Computer
Software Experience: MS Word, MS Excel, MS PowerPoint
Operating System Experience: Windows XP, 2007, 8, 10
Language
Bengali (written and spoken): Native English (written and spoken): Good Hindi (spoken): Good Personal Information
Place of Birth: Qatar QID: 296******** Passport No.: BR 0013913 Nationality: Bangladeshi Date of Birth: 16 Aug 1996 Marital Status: Unmarried Holds Qatari driving license (first issue date: Aug 2015)
References
Mrs. Ihsan Mohamed Ali El Laithi, Audiovisual Support Specialist, Information Technology Services Department, Qatar University Email: adcxbn@r.postjobfree.com Phone: +974-****-****
Dr. Mustafa Abdulkarim, Assistant Professor of Accounting, College of Business & Economics, Qatar University Email: adcxbn@r.postjobfree.com Phone: +974-****-****