Contact

+1-224-***-**** (Home)

adcxap@r.postjobfree.com

www.linkedin.com/in/toubol

(LinkedIn)

www.toubol.com (Personal)

Top Skills

Software Development

Agile Methodologies

SaaS

Languages

French (Native or Bilingual)

English (Native or Bilingual)

Spanish (Native or Bilingual)

Certifications

IBM - Rational Certified Professional

Publications

Emapthy and compassion in

communication: Learnings from an

engineer.

Denver Startup Week and the

potential of Diversity and Inclusion

Francois Toubol

Team Coach Candid Executive Daring Technologist Chicago, Illinois

Summary

Time for people to come together. A virus does not discriminates, and neither does love.

I first fell in love with writing software on 1985's Atari 520 ST. Since then I further developed a passion for today's serverless computing, artificial intelligence, mathematics, quantum mechanics, and, more broadly, problem-solving. I look at diversity as a key to success and place a multi-cultural approach at the center of my work. I keep on learning and discovering every day, and it is one exciting change and resilience journey, past the edge of the comfort zone. The purpose that drives me is to listen, help and contribute to the growth of those whom I work with, while gratefully learning from each opportunity and interaction. Thus, at work, my priority is to create and communicate an empowering mission alignment, then support and enable our teams, placing emphasis on a culture of transparent feedback and clear accountability. When a team is inspired to thrive and take ownership to deliver their very best results, the rest follows: happy and engaged customers, healthy and growing companies.

• Core Competencies:

Open, Dialogue-Centered Communication Iterative, Integrated Product & Engineering SaaS Strategy Business Operations, Financial Planning, Funding, M&A Scalable Engineering Culture

& Team Building Approach Organizational Culture Development and support Lean & Agile Methodologies, Coaching, Continuous Improvement Talent Acquisition & Retention Strategy Performance Optimization & Team Synergy Information Security & Compliance, Risk Analysis & Change Management Trilingual: English, French, Spanish

• Technical Competencies

Cloud Computing Strategy & Architecture AWS IaaS, PaaS & FaaS Stacks AI, Machine Learning, Neural Nets, SVMs Relational & Page 1 of 7

NoSQL Databases S3 Data Lake, Redshift Data Warehousing Service Oriented Architecture, RESTFul APIs OOAD&P, Design Patterns, UML C++, C#, Java, Python Microsoft .NET Stack DevSecOps, CI/CD, TDD

Experience

Livly

CTO

June 2019 - Present (11 months)

Chicago, Illinois

Focus: SaaS growth strategy / Scaling Product and Engineering teams, processes and culture

Stack: Kotlin / Swift / React / .NET / Azure

We’ve built Livly to deliver great digital experiences to residents and value to owners, regardless of property type, asset class, and market. We know that landlords are brand focused—in fact, we created Livly in a set of highly branded apartments. With that foundation, we’re incorporating the right level of branded touches to our platform to help your residents feel at home, while also getting the most value from Livly. #BeLivly

Livly raised $18M pre-valuation, led by PGVC netting the 3rd largest midwestern seed round in 2019

• Grew the product and engineering organization from one 19 engineers flat team to 39 engineers contributing as 5 cross functional squads (PO, UI/UX, iOS Swift, Android Kotlin, React/Redux, Backend .NET and QA) and a support team within 4 months

• Supported 5 internally promoted squad leads as hybrid Engineering Manager and Individual Contributors, and collaborated with offshore staff augmentation resources in Chile and a project based team in Russia

• Implemented quarterly planning cadence, matching stretch delivery product commitments to the board with 37 net new and enhanced product features over Q4 2019 and Q1 2020

• Controlled a 2 weeks sprint cadence for squads, supported by a fully automated CI/CD Azure DevOps pipeline

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• Improved SDLC and Trunk Based Development practices resulting in 60% increase in velocity, lowered unreviewed PR from over 50% to less than 10% and halved response time on code reviews to 45 minutes

• Started up an horizontal Chapter structure to promote Individual Contributors growth path, foster tech stack innovation and facilitate cross squads communication

• Organized and optimized the engineering hiring funnel, developed an engineering ladder and maintained yearly retention at over 95% through hyper- growth

Livly https://apple.co/2IjEqTA

Chill Meditation + Massage

Advisor, CTO

April 2019 - Present (1 year 1 month)

Chicago, Illinois

Focus: Startup tech team & architecture / SaaS growth strategy / Capital raise Stack: React Native / Vue / Node / Postgres / AWS (Elemental/ECS/RDS) Chill has developed a modern approach to meditation. No chanting, no dogmas, no incense. Our mission is to make it a little easier for people to live less stressed, more mindful lives.

• Participating in company strategy and capital raising activities

• Providing direction and strategy for high-level software architecture decision

(AWS / React Native / Vue / Node / Elemental)

• Helping the Ukraine based development team on specific technical blockers

• Supporting the product team build and prioritize the roadmap Chill Anywhere: https://apple.co/32Q0fnr

Chicago CTO Group

Board Member, Organization

June 2018 - Present (1 year 11 months)

The Chicago CTO Group is a private Chicago based network of over 200 software executives who exchange ideas, share experiences, help each other and the Chicago technology community stay one of the top technology hubs in the world.

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• Organizing monthly round table group meetups up to 50 participants

• Coordinating quarterly speaker events and panels with top industry experts

• Implementing a 501.c3 incorporation to give back and grow the Chicago Tech community

Reputation.com

9 years 4 months

Sr. Director of Engineering (Reputation.com)

March 2018 - June 2019 (1 year 4 months)

Chicago

*** Reputation.com acquired SIM Partners on 3/1/2018 *** Mission: Integrating SIM offering and tech team to Reputation.com / Offshore teams management

Stack: Angular / Java / Spring Boot / Redis / RabbitMQ / Mongo / ES / AWS & GCP

Responsible for leading Engineering operations across 3 offices, Chicago, Hyderabad in India and Santiago in Chile, supporting the development of a comprehensive Online Reputation Management SaaS offering.

• Led international Engineering operations across Chile, India and the USA. Participated in increasing the organization's footprint by implementing and leveraging both offshore and onshore outsourcing models. Built a hiring pipeline and selection process for talent acquisition and retention.

• Led the post M&A technology integration efforts, effectively coupling 50% of the original code baseline, resulting in the ability to expand ex-SIM clients on the complete reputation.com stack as well as up-selling the migrated offering to existing reputation.com clients.

• Supported training and coaching of the whole ex-SIM engineering team from .NET/React to Java/Spring/Mongo/Elasticsearch/Maven/RabbitMQ/Redis/ Angular, with no attrition, delivering our first projects with near perfect score on cross-teams code reviews.

• Led the adoption and improvement of Agile practices throughout the entire Engineering organization, implemented and leveraged an Agile KPIs framework while coaching teams from no agile practice to 90% maturity.

• Promoted migration efforts from DevOps scripts automation, to dockers containers and Kubernetes orchestration, resulting in a drastic reductions of release outages, increase of delivery speeds and shortening of TTM. Page 4 of 7

• Redesigned and led the implementation of a novel client integration platform, supporting over 300 data sources, effectively enabling a self-service model as a pure SaaS ARR play for standard on-boardings.

SVP of Technology (SIM Partners)

March 2017 - March 2018 (1 year 1 month)

Chicago, IL

Mission: SaaS growth strategy / M&A / Product planning / Software architecture

Stack: React / .NET / AWS (EC2/Lambda/Glue/Redshift) Oversee Engineering, Product, DevOps, IT, Security and Infrastructure for a venture-backed startup focused on building an Enterprise Premium SaaS platform for scaling large brands local marketing strategies.

• Supported SIM Partners ARR growth strategy. Led the technology positioning aspect of the M&A Process, resulting in an executed acquisition agreement with reputation.com within a 3 months timeframe.

• Initiated platform enhancements to improve UX and streamline Client Success communication channels, resulting in part of a drastic shortening of new clients onboarding timelines by over 80%, reducing churn to 9% and raising NPS to 9.4/10 in 4Q17.

• Established a flexible and cost-efficient staff augmentation solution through near-shore outsourcing, growing a dedicated .NET/AWS engineering team in Chile, increasing overall Engineering throughput by 50%.

• Raised and moderated a cross-team initiative to design and implement a comprehensive Glue ETL, S3 Data Lake, Redshift Data Warehouse and Periscope presentation BI strategy which benefited multiple product lines, improved internal reporting workflows and unlocked new insights and Machine Learning resources.

VP of Engineering (SIM Partners)

March 2010 - March 2017 (7 years 1 month)

Chicago, IL

Mission: Startup and scale product and engineering teams and architecture / Offshore staff aug

Stack: React / .NET / AWS (EC2/Lambda/Glue/Redshift) Page 5 of 7

Build and scale the technology team and platform from the ground up. Lead the technology strategy to position the company for a Series A and B funding events.

• Led the technology share of yearly budget planning efforts and grew its budget from 0 to $5M. Established a scalable engineering culture and team structure running 5 development teams, supported by an AgileOps and a DevOps team.

• Participated in capital raising and due diligence activities through SIM Partners' $13M Jump Capital and River Cities backed Series A and B.

• Led the full cloud migration of SIM Partners' stack to AWS, with no system downtime and providing multi-AZ, multi-region, and multi-cloud providers redundancy. Achieved 99.99999% measured systems uptime over 36 months and reduced new products TTM by over 75%.

• Improved engineering work accountability, traceability, and predictability, by defining a KPI framework based on SaaS industry standards. Established a complete Agile framework and automated tracking for SCRUM and Kanban workflows, resulting in a 40% velocity increase.

• Promoted Machine Learning training resulting in the development of a proprietary clustering and conflation classifier. Leveraged sentiment analysis NLP libraries and automated time-intensive data mapping workflows by training proprietary models on IBM Watson Alchemy.

• Worked closely with the Product team to coordinate and support Product backlog management, control tech debt, and strengthen internal communication workflows, market fit studies and Product Marketing.

• Led the implementation of SIM Partners' ISMS for Information Security and Compliance, following the ISO 27001 Risk Register model, unlocking $2.5M ARR in the Financial Services and Healthcare verticals. Epsilon Force Technology

Founder, CTO

October 2002 - January 2012 (9 years 4 months)

Chile

Founded Epsilon Force in 2002 and operated as CTO. Epsilon Force was a near-shore Agile Software Development shop comprised of 12 engineers, providing services on a variety of projects from US-based startups to large Chilean corporations.

The Epsilon Force team developed a cross-sell integrated booking engine for airlines to enable hotel bookings, car reservations, and destination services to Page 6 of 7

be sold in a seamless user experience while matching PCI DDS standards for information security and compliance. Delta Airlines was the first ever airline to enable their customers to book hotels, rent cars and buy destination services from within their checkout workflow. Subsequently, our platform supported other Fortune 500 clients including Air France, Air Canada, Amadeus, CitiGroup, and Mastercard.

Proceed Innovative LLC

.NET Architect

1999 - 2002 (3 years)

Shamburg, IL

Led a 3-developer team and implemented a back-end and front-end web solution for a leading US dating service over ASP/COM/ADO/SQL Server 6.5. Subsequently migrated the system to ASP.NET/ADO.NET/SQL Server 2000. Education

ISEP - école d'ingénieurs du numérique

Master's degree, Software Engineering · (1994 - 1999) Page 7 of 7

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