Customer Service Representative

AKHABUE PRECIOUS IFEBHOSE

*** ******** *****, **** ******** T9K 2X1, ALBERTA

***************@*****.***, 780-***-****

OBJECTIVES

To contribute my input in the best possible way for the growth of your organization.

EXPERIENCE /SKILLS

Certificate of ASCON (Administrative Staff College Of Nigeria)

Over 4 years of Administrative and Customer Service experience

Strong ability to multitask, meet deadlines and work in a fast paced environment

Excellent written/oral communication skills

Exceptional time management skill

Highly detail oriented

Has a strong team spirit with the ability to work with others and thrive in the team

Ability to work independently, pay attention to detail, take initiative and provide support to other team members

Strong prioritization and organizational skills with an ability to take initiative to follow through on pending matters

Daily use of computer programs such as Microsoft Word, Excel and Power point

Excellent Customer Service skills, very detailed, organized and sincere with my clients

Administrative Officer- Springfield High School, Benin City 2015-2019

Liaison between various departments to ensure effective communication is maintained

Responding to all correspondence including letters, mails and telephone calls

Supporting teachers and other school personnel

Hire, train or arrange for training of staffs

Recommend staff for training or promotion

Establish work schedule and coordinate activities of various departments

Coordinating meetings and school events

Meeting and attending to school visitors

Maintaining daily force records

Maintaining staff meeting agenda

Reconciling and communicating discrepancies internally and to all clients of the school

Customer Service Representative (Part-Time), Ciousana Bridals, Benin City 2018-2020

Scheduling brides appointment both online and offline

Keeping a detailed client book of clients appointments

Inform and advise clients on gowns most fitting for their body type and shape

Assisting brides in gown selection and gown fittings

Created price list for customers

Sending out reminders to brides with regards to their appointment dates

EDUCATION

Certificate of ASCON (Administrative Staff College Of Nigeria) 2014

Edo State Civil Service Commission

B.SC in Political Science and Public Administration 2010

University of Benin

REFERENCES UPON REQUEST

Contact this candidate